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Residence Inn by Marriott Boston Downtown / South End

3.0 star property

Photo gallery for Residence Inn by Marriott Boston Downtown / South End

Lobby
Exterior
Studio, 1 King Bed with Sofa bed | Private kitchen
Suite, 1 Bedroom
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
2001 Washington Street, Boston, MA, 02119
  • Place, Northeastern University
    ‪6 min walk‬
  • Place, Boston Medical Center
    ‪11 min walk‬
  • Place, Boston Museum of Fine Arts
    ‪16 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(112 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (View)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (View)

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Boston

With a stay at Residence Inn by Marriott Boston Downtown / South End in Boston (South End), you'll be within a 15-minute walk of Northeastern University and Boston Medical Center. .This hotel is 1 mi (1.7 km) from Boston Museum of Fine Arts and 1.3 mi (2.1 km) from Copley Place.

What's nearby

  • Northeastern University - 6 min walk - 0.6 km
  • Boston Medical Center - 11 min walk - 1.0 km
  • Boston Museum of Fine Arts - 16 min walk - 1.4 km
  • Fenway Park - 3 min drive - 2.1 km
  • Copley Place - 3 min drive - 1.8 km

Getting around

  • Back Bay Station - 8 min drive
  • Massachusetts Ave. Station - 14 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬7 min walk
  • ‪Silver Slipper Restaurant - ‬8 min walk
  • ‪Yummy Yummy - ‬7 min walk
  • ‪Slades Bar & Grill - ‬6 min walk
  • ‪Suya Joint - ‬9 min walk

About this property

Residence Inn by Marriott Boston Downtown / South End

Hotel with a bar, 8-minute walk to Northeastern University
Residence Inn by Marriott Boston Downtown / South End offers 135 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 135 guestrooms, featuring kitchenettes with refrigerators and stovetops. 49-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services.
Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Boston? This hotel has 4693 square feet (436 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,693 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Residence Inn by Marriott Boston Downtown / South End Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Koty T

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Door would not latch closed. Parking is terrible. Staff non responsive.
Stayed 6 nights in Oct 2025

10/10 Excellent

Maddie

Stayed 6 nights in Oct 2025

8/10 Good

Darran

Travelled with family
Great breakfast
Stayed 6 nights in Oct 2025

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and spacious. Staff were friendly and welcoming. It was so handy to have a kitchen area to prepare food. The hotel was only an 8 minute walk to the T stop at Ruggles. The area felt safe during the day, however we can't say what it was like at night as we had normally returned early evening. Breakfast was complimentary, but selection was small- still a nice addition though.
Stayed 6 nights in Oct 2025

8/10 Good

Lori Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff
Stayed 6 nights in Oct 2025

8/10 Good

Richard Hartwell

Liked: Cleanliness, staff & service, property conditions & facilities
NICE ROOM, GOOD SERVICE, NO PARKING EXCEPT VALET, 55.00 A DAY? OVERRALL GOOD
Stayed 4 nights in Oct 2025

6/10 Okay

Claudia

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
You can hear the flushing of the toilets from the rooms above. A mediocre room cleaning is only offered every other day. The hotel is otherwise in pretty good shape and clean. The area around the hotel does not have any coffee shops or restaurants. The hotel lobby can only be accessed by room key to keep out the homeless people in the area. The police patrols the area to lower the crime rate.
Stayed 8 nights in Oct 2025

10/10 Excellent

IMED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Fan

Liked: Cleanliness
Stayed 4 nights in Oct 2025

8/10 Good

Brooke

Stayed 4 nights in Oct 2025

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Oct 2025

10/10 Excellent

Morgan

Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Dwayne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, a very quality stay.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jonathan

Stayed 2 nights in Oct 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Kacie Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well managed
Stayed 5 nights in Sep 2025

6/10 Okay

Katherine

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Heidi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room, great amenities
Stayed 1 night in Oct 2025

6/10 Okay

Natasha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Apart from Victoria, the staff at the reception were not very welcoming and helpful Easy access to the public transportation which is great A little unsafe area close to the hotel with drug addicts but very regular police presence Staff handling the breakfast was doing the best he could, but area was not kept clean during the service Room was spacious. Housekeeping service was overall good. Just a few details here and there. Service is provided every other day.
Stayed 7 nights in Sep 2025

8/10 Good

Marjie Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🎉
Stayed 10 nights in Sep 2025

8/10 Good

sergio E G

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2025

4/10 Poor

Chad Shawntal

Disliked: Staff & service, amenities, property conditions & facilities
Staff members unprofessional
Soon as I opened the door
Soon as I opened the door
Stayed 3 nights in Oct 2025

4/10 Poor

Elise

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Charles

Disliked: Staff & service, property conditions & facilities
The rooms were nice but the staff was lazy and rude. It’s located in a shady part of town where there isn’t much restaurants or shops. Marriott’s policy of charging for early check in’s is bs. I won’t be staying at a Marriott anymore. Hilton’s are nicer.
Stayed 9 nights in Sep 2025