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Residence Inn by Marriott Boston Downtown / South End

3.0 star property

Photo gallery for Residence Inn by Marriott Boston Downtown / South End

Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Studio, 1 King Bed with Sofa bed | Private kitchen
Suite, 1 Bedroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Kitchen

Explore the area

View map
2001 Washington Street, Boston, MA, 02119
  • Place, Northeastern University
    ‪6 min walk‬
  • Place, Boston Medical Center
    ‪11 min walk‬
  • Place, Boston Museum of Fine Arts
    ‪16 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(107 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (View)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (View)

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
16 Jan - 17 Jan 2026
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About the area

Boston

With a stay at Residence Inn by Marriott Boston Downtown / South End in Boston (South End), you'll be within a 15-minute walk of Northeastern University and Boston Medical Center. .This hotel is 1 mi (1.6 km) from Boston Museum of Fine Arts and 1.3 mi (2.1 km) from Copley Place.

What's nearby

  • Northeastern University - 6 min walk - 0.6 km
  • Boston Medical Center - 11 min walk - 1.0 km
  • Boston Museum of Fine Arts - 16 min walk - 1.4 km
  • Fenway Park - 3 min drive - 2.1 km
  • Copley Place - 3 min drive - 1.8 km

Getting around

  • Boston Ruggles Station - 10 min walk
  • Massachusetts Ave. Station - 14 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬7 min walk
  • ‪Silver Slipper Restaurant - ‬7 min walk
  • ‪Slades Bar & Grill - ‬7 min walk
  • ‪Yummy Yummy - ‬6 min walk
  • ‪Suya Joint - ‬8 min walk

About this property

Residence Inn by Marriott Boston Downtown / South End

Hotel with free breakfast, 8-minute walk to Northeastern University
Residence Inn by Marriott Boston Downtown / South End offers 135 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 135 guestrooms, featuring kitchenettes with refrigerators and stovetops. 49-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services.
Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Boston? This hotel has 4693 square feet (436 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,693 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Reviews

Residence Inn by Marriott Boston Downtown / South End Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 598 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

Reviews

10/10 Excellent

olgierd

Stayed 7 nights in Sep 2025

10/10 Excellent

Pamela

Stayed 3 nights in Sep 2025

10/10 Excellent

Kelsey

Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Enrico

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The good: it’s a brand new hotel and it shows. The breakfast buffet is great, they keep it stocked, I recommend going early as the attendant is not on top of keeping the tables wiped and bussing the dirty dishes. They were on top of keeping it stocked though, it just an hour into it you can tell the tables were not kept up,with and sanitized. The housekeeping team was very accommodating and friendly. The Bad: The area it is in is NOT SAFE. If you stay here budget $40 a day to uber into the city. Here’s where you have tomaskmismit really worth it. Just know it is dangerous. The Staff: Beautiful hotel with staff that lack basic hospitality training. They are unpolished. Don’t say hello, don’t smile, don’t make eye contact, too familiar and abrasive. Example I heard them raising their voice with guests on two,occasions when they had a question about then fee and whether or not it was included, Not once did I notice any of them welcome a guest or say hello. Basic hospitality training is needed- you will notice it especially if you are used to staying a Marriott or Hilton property. They just seemed to exist there without any passion for what they do. T
Stayed 6 nights in Sep 2025

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service is excellent, clean, and no complains. The surroundings with a lot of homeless that I didn't feel so safe.
Stayed 6 nights in Sep 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Not the best street, but once inside, everything was good quality.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
My kids and I flew up to Boston for a concert over the weekend. I read quite a few negative reviews about this hotel and the area, but I have absolutely no complaints. All the staff were very friendly and accommodating, room was clean, and the complimentary breakfast had plenty of options.
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 19 nights in Aug 2025

10/10 Excellent

Helen

Stayed 3 nights in Sep 2025

10/10 Excellent

Tawnya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was right outside the city and there was a grocery store right across the street. Very clean and quiet.
Stayed 4 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please be aware hotel is not in the safest location. Drug use was prevalant just down the blick in broad daylight. Hotel was clean and good service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Harris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Construction in the lobby Not convenient to restaurants I wanted to visit
Stayed 1 night in Jul 2025

6/10 Okay

Edvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rpoperty conditions were very good, rooms are nice and clean. Customer service not so good.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, family friendly and helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Gem

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kendra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean, and convenient location only 10-15 min ride to most areas in Boston. Staff was friendly and welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel was very nice. Room was lovely. Breakfast was chaotic at times and often there was very limited options, as no fruit or yoghurt were left due to them running out. Most days there was only one gluten free option, Cheerios. No alternative gluten free options for bread, bagels or pastries etc. Housekeeping was intermittent at times and had to request that the bins were emptied and ask to get towels etc as we got missed a few days. Location was good in terms of traveling into the city, 10 minutes walk to train station. Great supermarket opposite hotel. Biggest issue was that at times it didn’t feel safe with the volume of people hanging around the corners by the hotel all day and night. Also Dogs can stay in the hotel and we were occasionally woken up by them barking.
Stayed 11 nights in Aug 2025

8/10 Good

Renata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel area was surrounded by homeless and drug addicted people which was very sad to see.
Stayed 5 nights in Jun 2025

8/10 Good

SALVADOR

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
I didn't like people around Jim Rice park. You could improve on the complimentary breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dwivedi

Liked: Cleanliness
Stayed 7 nights in Aug 2025