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Extended Stay America Suites - Boston - Saugus

2.5 star property

Photo gallery for Extended Stay America Suites - Boston - Saugus

Lobby
Deluxe Studio, Non Smoking, Refrigerator & Microwave
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Gym
  • Kitchen
  • Laundry
  • Pet-friendly
  • Breakfast included

Explore the area

View map
832 Broadway, Saugus, MA, 01906
  • Encore Boston Harbor
    ‪11 min drive‬
  • Revere Beach
    ‪12 min drive‬
  • TD Garden
    ‪13 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the area

Saugus

When you stay at Extended Stay America Suites - Boston - Saugus in Saugus, you'll be in the business district, within a 15-minute drive of Encore Boston Harbor and TD Garden. .This hotel is 11.5 mi (18.5 km) from Harvard University and 11.8 mi (18.9 km) from Boston Harbor.

What's nearby

  • Encore Boston Harbor - 11 min drive - 11.3 km
  • Revere Beach - 12 min drive - 12.0 km
  • TD Garden - 13 min drive - 15.9 km
  • New England Aquarium - 14 min drive - 17.7 km
  • Boston Common - 15 min drive - 17.7 km

Getting around

  • Melrose Highlands Station - 7 min drive
  • Oak Grove Station - 10 min drive
  • Logan International Airport (BOS) - 25 min drive

Restaurants

  • ‪Raising Cane’s Chicken Fingers - ‬3 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪Tokyo Japanese Steak House - ‬20 min walk
  • ‪Panera Bread - ‬2 min drive

About this property

Extended Stay America Suites - Boston - Saugus

Suburban hotel with free breakfast and a 24-hour fitness center
Extended Stay America Suites - Boston - Saugus offers 123 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 123 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 34-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0003882620
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Signature Boston North Hotel Saugus
WoodSpring Suites Signature Boston North Hotel
WoodSpring Suites Signature Boston North Saugus
WoodSpring Suites Signature B
WoodSpring Suites Boston North
WoodSpring Suites Signature Boston North
Extended Stay America Suites Boston Saugus
Extended Stay America Suites - Boston - Saugus Hotel
Extended Stay America Suites - Boston - Saugus Saugus
Extended Stay America Suites - Boston - Saugus Hotel Saugus

Extended Stay America Suites - Boston - Saugus Reviews

Reviews

6.4
Rating 10 - Excellent. 288 out of 1004 reviews
Rating 8 - Good. 175 out of 1004 reviews
Rating 6 - Okay. 173 out of 1004 reviews
Rating 4 - Poor. 135 out of 1004 reviews
Rating 2 - Terrible. 233 out of 1004 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Jo-Mel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Ajay Kumar

Business traveller
Disliked: Property conditions & facilities
Staff was not supportive, property condition is horrible, couch is broken, cockroach found in the room. Heating plates was not working, kichen utensils not available. Last two TV was not working. Terrible experience with this hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Allison

Stayed 2 nights in May 2025

10/10 Excellent

Joshua

Stayed 1 night in Jun 2025

4/10 Poor

Paul

Disliked: Cleanliness, amenities
The bed is a walmart platform bed and sleeps like so with well used mattress. One thin blanket and no extras. 3 very flat pillows, you might want to bring your own. There were no muffins or fruit for breakfast and the coffee carafe was empty with no new pot brewing. The parking lot was peppered with trash all over. Trash can outside of door was over flowing with trash. Informed gentleman at front desk and it was not emptied the next day. We will not be back.
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Stayed 1 night in Jun 2025

2/10 Terrible

Bryon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

4/10 Poor

H

Disliked: Cleanliness, amenities
Would never go back. Not clean. Has a bad smell.
Stayed 2 nights in Jun 2025

10/10 Excellent

LEYDI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in May 2025

2/10 Terrible

Cheuk Ying

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Terrible. No room service (they told us room service is every 14 days). Sheets are dirty, smelly room. My skin itch the first two nights in bed and we asked for a new sheet, put it on top and the itch stopped (swear it is likely bed bugs, saw some black dots on the old sheets). Nothing left out there for so called grab and go breakfast. Would NOT recommend to anyone. We will never stay there again.
Stayed 4 nights in May 2025

2/10 Terrible

Zoraida, Cary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs a general overall, should start by replacing the hall carpet that is dirty and full of stains. I would not recommend this place.
Stayed 1 night in May 2025

10/10 Excellent

Harry

Stayed 1 night in May 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place smelled like cigarettes and other things constantly. Almost everyone seemed sketchy.
Stayed 3 nights in May 2025

6/10 Okay

David

Stayed 1 night in May 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not stay there. I went into the room, and it was a dump. The TV didn't work. The Chair in the room was old, tattered & ripped. Hotels.com should not offer this hotel for rentals. This location is a pay-by-the-week facility. It's filled with people who made me feel afraid the moment I walked in the door.
Stayed 1 night in May 2025

6/10 Okay

Jean

Stayed 1 night in Apr 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Kaitlyn

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Amenities
Our room smelled like cigarette smoke. The chair in the room was completely torn up. There was a hole in the bathroom door. I will not be staying here again.
Stayed 1 night in May 2025

8/10 Good

Jessenia

Stayed 3 nights in May 2025

8/10 Good

Yessenia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Very nice stay locally
Stayed 1 night in May 2025

4/10 Poor

pawel

I got there late at night and I was told that my room is gone. They sold the room to someone else and I was left on the street at 2am with no place to go. Plus they charged my card for the night. When I got there the front desk and snuck area was filthy like the place hasn’t been cleaned in a while.
Stayed 3 nights in May 2025

10/10 Excellent

maria

Stayed 1 night in May 2025

2/10 Terrible

Jasmine

Travelled with family

No 2 queen bed available even if we booked for it

We reserve a room with two queen bed but when we get there they gave one queen bed room. They said ti complain to Hotels.com directly. We were party of 3 and we had hard time sleeping.
Stayed 1 night in May 2025

2/10 Terrible

Ridwan

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Was not worth the price point
Stayed 1 night in May 2025

10/10 Excellent

Bryon

Stayed 7 nights in May 2025