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Steigenberger Icon Wiltcher's

3.5 star property

Photo gallery for Steigenberger Icon Wiltcher's

Exterior
Property video
Lift
Terrace/patio
Spa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Air conditioning
  • Pool

Explore the area

View map
Avenue Louise 71, Brussels, 1050
  • Avenue Louise
    ‪1 min walk‬
  • European Union Parliament Building
    ‪18 min walk‬
  • La Grand Place
    ‪4 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 79 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Duplex)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Duplex)

  • 95 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(16 reviews)
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(33 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

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About the area

Brussels

With a stay at Steigenberger Icon Wiltcher's, you'll be centrally located in Brussels, a 2-minute drive from Avenue Louise and 7 minutes from La Grand Place. .This family-friendly hotel is 1.9 mi (3 km) from European Union Parliament Building and 2.8 mi (4.5 km) from Brussels Christmas Market.

What's nearby

  • Avenue Louise - 1 min walk - 0.0 km
  • Royal Palace of Brussels - 15 min walk - 1.3 km
  • European Union Parliament Building - 18 min walk - 1.5 km
  • Manneken Pis Statue - 18 min walk - 1.6 km
  • La Grand Place - 4 min drive - 1.9 km

Getting around

  • Stéphanie Tram Stop - 1 min walk
  • Brussels-Chapel Station - 16 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪Steigenberger Wiltcher's - ‬1 min walk
  • ‪Le Prince - ‬3 min walk
  • ‪Ninety One - ‬2 min walk
  • ‪Arion Bar - ‬2 min walk
  • ‪Gazzetta - ‬3 min walk

About this property

Steigenberger Icon Wiltcher's

Family-friendly hotel with a sauna and a 24-hour business center
Steigenberger Icon Wiltcher's offers 267 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations include desk chairs. Beds feature premium bedding. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Brussels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 267 individually decorated guestrooms, featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at Cafe Wiltcher's, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Brussels? This hotel has 5942 square feet (552 square meters) of space consisting of a conference center and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Cafe Wiltcher's - Onsite café.
Loui Restaurant - Onsite restaurant. Open daily.
Loui Cocktail Bar - This cocktail bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
La Terrasse - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 28 per day)
  • Valet parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 40 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Wiltcher's
  • La Terrasse
  • Loui Cocktail Bar
  • Loui Restaurant

Things to do

  • Art gallery
  • Designer stores
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (5,942 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1913
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Hob
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night
  • Pool fee: EUR 45 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 40 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 109 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 28.00 per day
  • Valet parking fee: EUR 28.00 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Pool fee: EUR 45 per day
  • Spa fee: EUR 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or hot tub

Property is also known as

Steigenberger Grandhotel
Steigenberger Grandhotel Brussels
Steigenberger Grandhotel Hotel
Steigenberger Grandhotel Hotel Brussels
Brussels Conrad
Conrad Brussels Hotel Brussels
Steigenberger Wiltcher's Hotel Brussels
Steigenberger Wiltcher's Hotel
Steigenberger Wiltcher's Brussels
Steigenberger Wiltcher's

Steigenberger Icon Wiltcher's Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Brilliant service from the concierge through to the bar staff. Very comfortable rooms and in a nice location.
Stayed 1 night in May 2025

4/10 Poor

Helen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel location was great, hotel is comfortable and accessible. However, when checking in, the receptionist told us we need to wait a little since we got there earlier than expected. We waited long enough before realizing others weren’t waiting and had a room right away. When we asked “how much longer” it seemed that the receptionist forgot about my partner and I, then gave us a room right away. The only friendly staff I give credit are the bell boys, they were exceptional!!! On our last day, before checking out, the experience wasn’t too pleasant. We knew breakfast wasn’t included and we were okay with paying for it since we needed a quick meal, 80€ later, we couldn’t eat anything due to the food being so cold and unattended. No water was provided to us or even water to grab anywhere. The same hostess that charged us for the meal came 5 minutes later to tell us they’re “closing soon”. She could at least have warned us before paying for ice eggs, cold bacon and terrible coffee. I will only recommend this hotel for business purposes, since the staff seem to be more interested than having tourist guests. I don’t recommend any food from the hotel menu either.
Stayed 3 nights in May 2025

10/10 Excellent

Iddo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

A wonderful spacious room. Good, central location. Hope to be back
Stayed 2 nights in May 2025

8/10 Good

Alex

Stayed 2 nights in May 2025

2/10 Terrible

Shaaron

Stayed 2 nights in May 2025

8/10 Good

Fabiola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was almost excellent, but the ac wasn’t working properly and the room got really hot. The pillows are not comfortable. The room was beautiful, all the installations and the people amazing
Stayed 1 night in May 2025

10/10 Excellent

Waqas

Liked: Staff & service, amenities, property conditions & facilities
Old school historic hotel that has been kept very well, large clean rooms, excellent staff you accommodated my requests, esp the front desk. I will def stay here again and recommend to others. Area is full of shops and retail.
Stayed 2 nights in May 2025

10/10 Excellent

Omid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Raj

Stayed 1 night in May 2025

8/10 Good

Raef

Stayed 4 nights in Apr 2025

8/10 Good

Gamaliel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was not as clean as one would hope. Poor concierge service, often not in sight. Outdated decor and facilities. Good location.
Stayed 1 night in Apr 2025

10/10 Excellent

Nadine, Magnolia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Tsistikov

Disliked: Staff & service, property conditions & facilities
When it used to be Conrad it was really great place. What a disaster now. And toooooo much overpriced
Stayed 2 nights in Apr 2025

2/10 Terrible

Rushda

Stayed 2 nights in Apr 2025

8/10 Good

Isander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and location difficult to find together

Amazing room with ammenities. Very comdtable and difficult to get a better location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well appointed room. Large and comfortable. The area is clean and surrounded by lots of nice shops. Would visit again.
Stayed 1 night in Mar 2025

8/10 Good

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great location great hotel

A great overall stay in a wonderful hotel, staff very helpful, rooms are amazing! Only minor minor downside i found was a lumpy bed (on my side at least)
Stayed 3 nights in Feb 2025

6/10 Okay

ADEYINKA

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Fahad, Muscat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, and excellent value, for a family stay over new year
Stayed 4 nights in Dec 2024

10/10 Excellent

Stacy, Billings

Stayed 3 nights in Dec 2024