Best Western Galleria Inn & Suites

2.5 star property

Photo gallery for Best Western Galleria Inn & Suites

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Meeting facility
Lobby
Fitness facility
Free daily on-the-go breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
601 Dingens St, Buffalo, NY, 14206
  • Place, Buffalo Fire Historical Society
    ‪16 min walk‬
  • Place, Hennepin Park
    ‪2 min drive‬
  • Place, Iron Island Museum
    ‪3 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪8 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

2 Double Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4

Executive King Room - Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Two Room Unit, Sofabed, Kitchenette

  • Sleeps 4

Queen Room - Non-Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4

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About the area

Buffalo

When you stay at Best Western Galleria Inn & Suites in Buffalo, you'll be near the airport, within a 10-minute drive of Walden Galleria Mall and KeyBank Center. .This hotel is 10.3 mi (16.6 km) from University At Buffalo - North Campus and 6.4 mi (10.4 km) from Lake Erie.

What's nearby

  • Buffalo Fire Historical Society - 16 min walk - 1.4 km
  • Hennepin Park - 2 min drive - 2.6 km
  • Iron Island Museum - 3 min drive - 2.9 km
  • KeyBank Center - 5 min drive - 8.3 km
  • University At Buffalo - North Campus - 11 min drive - 20.0 km

Getting around

  • Seneca Station - 7 min drive
  • Buffalo-Exchange Street Station - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 23 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪APlus at Sunoco - ‬6 min walk
  • ‪Carbone's Pizzeria - ‬3 min drive
  • ‪Wendy's - ‬9 min walk
  • ‪Partner's Pizzeria - ‬12 min walk

About this property

Best Western Galleria Inn & Suites

Hotel in Buffalo with a seasonal outdoor pool and free breakfast
Best Western Galleria Inn & Suites offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 109 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 9 PM

Property is also known as

Best Western Galleria
Best Western Galleria Inn
Best Western Plus Galleria
Best Western Plus Galleria Cheektowaga
Best Western Plus Galleria Inn
Best Western Plus Galleria Inn Cheektowaga
Best Western Plus Galleria Hotel Cheektowaga
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Inn Suites
Best Galleria & Suites Buffalo
Best Western Galleria Inn Suites
Best Western Plus Galleria Inn Suites
Best Western Galleria Inn & Suites Hotel
Best Western Galleria Inn & Suites Buffalo
Best Western Galleria Inn & Suites Hotel Buffalo

Best Western Galleria Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 279 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 179 out of 1001 reviews
Rating 4 - Poor. 146 out of 1001 reviews
Rating 2 - Terrible. 179 out of 1001 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Sean

Travelled with partner
Disliked: Property conditions & facilities
AC didn't work, room was very hot, and AC was very loud and rattled trying to cool but didn't. Toilets didn't flush well.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy location to access and easy checkin
Stayed 2 nights in Nov 2025

6/10 Okay

Brian

Stayed 3 nights in Oct 2025

10/10 Excellent

Findley

Stayed 1 night in Nov 2025

2/10 Terrible

Crystal

Stayed 1 night in Oct 2025

10/10 Excellent

Kari

Travelled with family
Staf was welcoming and pleasant. Everything was clean and bright
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good 👍
Stayed 1 night in Oct 2025

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a great stay. Staff was very helpful
Stayed 1 night in Oct 2025

4/10 Poor

Gislas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a hotel but a motel please change your name and category also your prices. Thank you.
Stayed 3 nights in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean. The bathroom was spacious. Th e only thing I didn't like was when I wanted it warmer in the room, when the temp goes above 65 degrees, the fan is very loud.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas, Columbus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room. Liked the king bed. Breakfast was excellent. Couldn't figure out the tv. Just read a book.
Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Zhongmin

Stayed 1 night in Oct 2025

10/10 Excellent

Gati

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, decent location for Bills games. Not much in the area. Breakfast wasn't bad but nothing special.
Stayed 1 night in Oct 2025

8/10 Good

Maikaila

Liked: Staff & service
Rooms were clean, just outdated. Quality of the hotel matches the price but we have no complaints. Enjoyed our stay 👍
Stayed 1 night in Oct 2025

8/10 Good

Darlene, Ballston Spa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome.
Stayed 2 nights in Oct 2025

8/10 Good

Gail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, staff was great, room was clean, and parking was close and convenient. The only negative is there was no fan in the bathroom.
Stayed 3 nights in Oct 2025

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new looking.very nice breakfast area with many options.Would definitely stay again.
Stayed 1 night in Oct 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is located in an older area which I was okay with, it was only 1 mile from the people I was visiting. The restaurant located next to the hotel has closed down. The hotel is clean and in good shape. I arrived 1.5 hours before the 3:00 PM check-in time, my room was ready and they allowed me to check in early. I was happy about them allow me to check in early since I just drove 6 hours.
Stayed 1 night in Oct 2025

10/10 Excellent

Danika

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecg
Stayed 1 night in Oct 2025

10/10 Excellent

Tushar

Liked: Cleanliness, amenities
Good
Stayed 1 night in Aug 2025

8/10 Good

Emma

Travelled with partner
Liked: Staff & service
I liked that the hotel was right by the highway, rooms were decently decorated and clean, didn’t have high expectations but was satisfied for our one night stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Trey

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely dirty rooms
Stayed 1 night in Sep 2025

2/10 Terrible

Staci

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall property was very rundown and unclean. My room was not fit for anyone to stay in. AC broken, tv broken, no refrigerator, light went out in bathroom. Employees tried to make every excuse they could as to why these things happened. They only offered $50 off my entire stay, which was over $560 total..changed me to another room, which then had an active leak from the ceiling above the toilet. Employee tried to make excuses about that too. I’ve have taken photos and video and will be reaching out to higher ups. I’m usually not one to complain, but to make excuses like it was everyone else’s fault and I was exaggerating until I showed photos and video, is completely unacceptable. Even crazier is that they immediately put someone else in that room after I moved to the room next door. If hotels in the area weren’t sold out, I would have left completely. I spent a lot of money on this trip coming from California and this was just not ok. I love the Best Western and have never had issues before, so this was a first. Definitely would not recommend this location to anyone.
Stayed 3 nights in Sep 2025