Hyatt Place Buffalo/Amherst

3.0 star property

Photo gallery for Hyatt Place Buffalo/Amherst

Exterior
Lobby
Restaurant
Lobby
Free self-parking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Pool

Explore the area

View map
5020 Main Street, Buffalo, NY, 14226
  • University At Buffalo - North Campus
    ‪5 min drive‬
  • Walden Galleria Mall
    ‪5 min drive‬
  • University at Buffalo - South Campus
    ‪5 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪7 min drive‬

Room options

Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

8.2 out of 10
Very good
(14 reviews)
  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(34 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds with Sofa Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Basic Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(93 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds with Sofa Bed (High Floor)

8.8 out of 10
Excellent
(27 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Buffalo

When you stay at Hyatt Place Buffalo/Amherst in Buffalo, you'll be in the business district, within a 10-minute drive of University At Buffalo - North Campus and Walden Galleria Mall. .This hotel is 4.9 mi (7.8 km) from Buffalo Zoo and 10 mi (16.2 km) from KeyBank Center.

What's nearby

  • Daemen College - 20 min walk - 1.7 km
  • Glen Falls - 3 min drive - 3.3 km
  • University At Buffalo - North Campus - 5 min drive - 5.0 km
  • Walden Galleria Mall - 5 min drive - 6.4 km
  • University at Buffalo - South Campus - 5 min drive - 5.1 km

Getting around

  • Humboldt Hospital Station - 9 min drive
  • Buffalo-Depew Station - 12 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 15 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Qamaria Yemeni Coffee Co. - ‬18 min walk
  • ‪Panera Bread - ‬17 min walk
  • ‪Wendy's - ‬14 min walk

About this property

Hyatt Place Buffalo/Amherst

Suburban hotel with free breakfast and a 24-hour fitness center
Hyatt Place Buffalo/Amherst offers 137 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 137 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Buffalo/Amherst has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Buffalo/Amherst Hotel Amherst
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Amherst
Hyatt Place Buffalo/Amherst
Hyatt Buffalo Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel Buffalo

Hyatt Place Buffalo/Amherst Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 739 out of 1073 reviews
Rating 8 - Good. 203 out of 1073 reviews
Rating 6 - Okay. 68 out of 1073 reviews
Rating 4 - Poor. 30 out of 1073 reviews
Rating 2 - Terrible. 33 out of 1073 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Terrence

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jie Won

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Located in a very safe, suburban area. Close to Univ at Buffalo campuses. Easy free parking in front of hotel. Room was clean and breakfast was very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Mingmin

Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jackie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick stay for a dance competition. Everyone was very friendly. Kids enjoyed the pool. Breakfast was good.
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Salvatore

Stayed 2 nights in May 2025

8/10 Good

Sheuli

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love their employees they were very polite and always went above and beyond to pleased us.
Stayed 2 nights in May 2025

10/10 Excellent

Majid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the stay here
Stayed 1 night in May 2025

4/10 Poor

Pinky

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
For the amount we paid for 1 night which was around $500 CAD, the room and hotel was not up to the mark. Front staff was nice and provided what we would constantly have to ask for. For example, towels, toiletries, wifi being slow (which they said they can’t do anything about), fridge was smelly and not working, the coffee machine wasn’t working. We had to let them know constantly about the things that were not in working condition. The bathroom and room did not have a fresh smell, something that you would get in any hotel room especially if you’re paying $400-$500 per night. They had to replace the fridge for us after we told them it wasn’t working, there was no microwave, bathroom was smelly, there were no extra pillows or comforter for the pull out sofa bed. They didn’t even have any “designer toiletries” like they claim in their description. We had to ask for tooth brush and tooth paste. No shampoo or anything else was provide to us. There was only 1 fire pit outside, which was always occupied. And the breakfast area was jam packed. Overall we were very disappointed with our stay especially since we were looking forward to staying at Hyatt that was $400 per night.
Stayed 1 night in May 2025

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My was excellent as always, this is my go to place to stay when i visits my hometown. The staff is always great and the manger is top notch.
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything and staff excellent
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was well located. It was no more than 20 minutes to various destinations. It was clean, everything was working properly, and the bed was comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Liked: Amenities
Property was very clean. Good variety for breakfast
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Stayed 1 night in May 2025

10/10 Excellent

Ravindra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in May 2025

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
Love the property, very clean and convenient to the highway and local eateries.
Stayed 5 nights in May 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My trip for my daughter's MBA graduation.

The hotel is located close to my daughter's university and customer service was great. Clean areas and the morning breakfast was good. I will definitively stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and well-maintained, creating a very comfortable environment. Everything was organized, and the space felt fresh and welcoming. Breakfast was OK
Stayed 1 night in May 2025

10/10 Excellent

chrysi

Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful and our room was clean and comfortable!
Stayed 1 night in May 2025

4/10 Poor

Alfred

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The housekeeping was horrible. Our first night we didn't get out room cleaned. The second night we only received 1 towel and 1 rag. I spoke to a guy at the counter and he assured me we would get towels and rags the next day. The next day we received 0 towels and 0 rags. If you stay there don't stary on the 2nd floor. The breakfast was excellent and there was 1 woman at the front desk was helpful
Stayed 4 nights in May 2025

10/10 Excellent

Elena, new hartford

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay as always
Stayed 1 night in May 2025