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Ona Palmira Paguera

4.0 star property

Photo gallery for Ona Palmira Paguera

Breakfast and dinner served, international cuisine
Property entrance
Interior entrance
Sun deck
2 outdoor pools, open 9:30 AM to 9:30 PM, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
Carrer dels Amtllers 7, Paguera, Calvia, Mallorca, 07160
  • Place, Platja de La Romana
    ‪6 min walk‬
  • Place, Tennis Academy Mallorca
    ‪12 min walk‬
  • Place, Square Santa Ponsa
    ‪4 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪27 min drive‬

Room options

View all photos for Double Room Single Use, Balcony

Desk, free WiFi, bed sheets

Double Room Single Use, Balcony

  • 24 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Balcony (2 adults + 1 child)

Desk, free WiFi, bed sheets

Double Room, Balcony (2 adults + 1 child)

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Triple Room, Balcony

Desk, free WiFi, bed sheets

Triple Room, Balcony

  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, Balcony (1 adult)

Desk, free WiFi, bed sheets

Triple Room, Balcony (1 adult)

  • 24 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Balcony

Desk, free WiFi, bed sheets

Double Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony (1 adult + 1 child)

Desk, free WiFi, bed sheets

Double Room, Balcony (1 adult + 1 child)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony (1 adult + 2 children)

Desk, free WiFi, bed sheets

Double Room, Balcony (1 adult + 2 children)

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, Balcony (1 adult + 1 child)

Desk, free WiFi, bed sheets

Triple Room, Balcony (1 adult + 1 child)

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Balcony (2 adults)

Desk, free WiFi, bed sheets

Triple Room, Balcony (2 adults)

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room Single Use, Balcony

Desk, free WiFi, bed sheets

Superior Double Room Single Use, Balcony

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony (1 adult + 1 child)

Desk, free WiFi, bed sheets

Superior Double Room, Balcony (1 adult + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony

Desk, free WiFi, bed sheets

Superior Double Room, Balcony

7.4 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Balcony (1 adult)

Desk, free WiFi, bed sheets

Superior Triple Room, Balcony (1 adult)

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 Twin Murphy Bed

View all photos for Superior Triple Room, Balcony (1 adult + 1 child)

Desk, free WiFi, bed sheets

Superior Triple Room, Balcony (1 adult + 1 child)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Balcony (2 adults)

Desk, free WiFi, bed sheets

Superior Triple Room, Balcony (2 adults)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Balcony (2 adults + 1 child)

Desk, free WiFi, bed sheets

Superior Triple Room, Balcony (2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Murphy Bed

View all photos for Superior Triple Room, Balcony (1 adult + 2 children)

Desk, free WiFi, bed sheets

Superior Triple Room, Balcony (1 adult + 2 children)

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Murphy Bed

View all photos for Superior Triple Room, Balcony

Desk, free WiFi, bed sheets

Superior Triple Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room Single Use, Balcony

Desk, free WiFi, bed sheets

Deluxe Double Room Single Use, Balcony

  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Room, Balcony (1 adult + 1 child)

Desk, free WiFi, bed sheets

Deluxe Room, Balcony (1 adult + 1 child)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Balcony

Desk, free WiFi, bed sheets

Deluxe Room, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Balcony (1 adult)

Desk, free WiFi, bed sheets

Deluxe Triple Room, Balcony (1 adult)

  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 Twin Murphy Bed

View all photos for Deluxe Triple Room, Balcony (1 adult + 1 child)

Desk, free WiFi, bed sheets

Deluxe Triple Room, Balcony (1 adult + 1 child)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Balcony (2 adults)

Desk, free WiFi, bed sheets

Deluxe Triple Room, Balcony (2 adults)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Balcony (2 adults + 1 child)

Desk, free WiFi, bed sheets

Deluxe Triple Room, Balcony (2 adults + 1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Balcony (1 adult + 2 children)

Desk, free WiFi, bed sheets

Deluxe Triple Room, Balcony (1 adult + 2 children)

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Balcony

Desk, free WiFi, bed sheets

Deluxe Triple Room, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

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4.1 out of 5, Very good, 227 reviews
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About the area

Calvia

With a stay at Ona Palmira Paguera in Calvia (Peguera), you'll be within a 15-minute drive of Port of Palma de Mallorca and Puerto Portals Marina. .This family-friendly hotel is 7.4 mi (11.8 km) from Port d'Andratx and 9.8 mi (15.7 km) from Cala Mayor Beach.

What's nearby

  • Playa de Tora - 6 min walk - 0.4 km
  • Platja de La Romana - 6 min walk - 0.6 km
  • Playa de Palmira - 9 min walk - 0.8 km
  • Tennis Academy Mallorca - 12 min walk - 1.1 km
  • Square Santa Ponsa - 4 min drive - 3.2 km

Getting around

  • Palma de Mallorca Verge de Lluc Station - 18 min drive
  • Palma de Mallorca Airport (PMI) - 30 min drive

Restaurants

  • ‪Thüringer Land - ‬7 min walk
  • ‪San Marco - ‬5 min walk
  • ‪La Hacienda - ‬2 min walk
  • ‪Mar y Mar - ‬5 min walk
  • ‪Taj India - ‬7 min walk

About this property

Ona Palmira Paguera

Family-friendly hotel with 2 outdoor pools and a 24-hour front desk
Ona Palmira Paguera offers 118 air-conditioned accommodations with hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
You can enjoy a meal at the restaurant serving the guests of Ona Palmira Paguera, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Onsite venue #2 - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 22 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Mini golf
  • Outdoor tennis court

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Built in 1978
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 22 per day (164 ft away)
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:30 AM to 9:30 PM

Property is also known as

Hsm Madrigal Apartamentos
Hsm Madrigal Apartamentos Calvia
Hsm Madrigal Apartamentos Hotel
Hsm Madrigal Apartamentos Hotel Calvia
HSM Madrigal Hotel Calvia
HSM Madrigal Hotel
HSM Madrigal Calvia
HSM Madrigal
Aparthotel Hsm Madrigal Peguera
Aparthotel HSM Madrigal Majorca/Peguera, Spain

Reviews

Ona Palmira Paguera Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 104 out of 252 reviews
Rating 8 - Good. 78 out of 252 reviews
Rating 6 - Okay. 52 out of 252 reviews
Rating 4 - Poor. 9 out of 252 reviews
Rating 2 - Terrible. 9 out of 252 reviews

Reviews

2/10 Terrible

Abigail

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐☆☆☆☆ A deeply disappointing experience—rudeness and disregard from staff I rarely leave negative reviews, but my recent stay was so upsetting I feel compelled to warn others. From the moment I arrived, the staff were dismissive and downright rude. I wasn’t greeted with warmth or professionalism—instead, I was made to feel like a burden. The atmosphere lacked any sense of hospitality, and my concerns were brushed aside without care. What should have been a relaxing escape turned into a stressful, disheartening experience. I left feeling humiliated and emotionally drained. I expected better from a property with this reputation. If you value kindness, respect, and basic courtesy, I’d strongly recommend looking elsewhere.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Ona Palmira Paguera! The staff were wonderful - friendly and helpful. Flavia suggested some great restaurants for us to go to. The hotel is beautiful with 2 pools and lots of amenities. The breakfast in the morning was very well stocked and staffed. The food was delicious. Our room was a bit dated, I think we may have been in an older building, but it was still nice. The A/C wasn't working great, but we managed. Plenty of restaurants and shops nearby within walking distance. It was a wonderful place to stay for our quick holiday and we will be back again someday!
Stayed 3 nights in Aug 2025

4/10 Poor

Gaeth

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Poor experience

To start, we were greeted by Flavia, she was fantastic and I old us about the best places to eat nearby and so on. We stayed for 3 nights. A common theme for this hotel is everything is behind a paywall. For instance, if you want to use the sauna or Jacuzzi i think it’s €7 per hour. The pool closes at 6 pm which I found to be way too early (sunset is at 8:30). One of the worst experiences was talking to a member of the customer service, I believe his name was Fabio. Fabio was very rude and almost yelled at us when we asked them to use the sauna after 6. I have never felt more uncomfortable or upset while staying at a hotel that is supposed to be 4 stars. Also the towels are also to be rented fyi. In terms of condition, the hotel is very very old. You could tell from the room.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jevin

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Florentina Andreea

Travelled with group
Disliked: Amenities
It was ok
Stayed 6 nights in Aug 2025

10/10 Excellent

Damien Jon Dominic de

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very very nice hotel, both pools absolutely amazing, choice at the breakfast buffet was great too… One or two of the staff could’ve been a little bit more smiley but other than that a great hotel
Stayed 7 nights in Aug 2025

6/10 Okay

Jordana

Stayed 3 nights in Aug 2025

6/10 Okay

Elena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Jara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like this hotel at all. There are so many points, but I will only list the most important ones now. First of all, nobody greets you when you walk past (staff). They all come across as arrogant and lacking in joie de vivre. The food is the same every day with minimal variety in the evening, if you want to get snacks upstairs at the reception, they take 40 minutes or longer to bring the food. On arrival no one accompanied us to our room and we were not told what was in the hotel. Our room was also never fully cleaned, something was always forgotten. During the 2 weeks I was there, our room was only cleaned thoroughly and nicely once and that was by a small dark skinned woman, much love to you! I have traveled many times and I have never experienced anything like this. In my opinion, this hotel deserves 3 stars at most.
Stayed 12 nights in Jul 2025

10/10 Excellent

Thasmiah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!
Stayed 4 nights in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend loverly stay
Stayed 7 nights in Jul 2025

10/10 Excellent

Oceanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very beautiful and aesthetically pleasing. The staff’s eye friendly and the rooms and public areas were really clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rhiannon

Stayed 4 nights in Jul 2025

10/10 Excellent

Olivera

Stayed 5 nights in Jul 2025

10/10 Excellent

Vivien

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the hotel. Lots of amenities, the rooms were accommodating and clean. Staff were friendly too
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely holiday great pool and lovely food and very pleased with air con as it was so so hot. I would definitely return to this hotel
Stayed 3 nights in Jun 2025

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOT 4 star! 3 star at very best! A couple of Reception staff ( short guy with Muscles) and dark haired lady very very rude, unfriendly and really unhelpful . One lady in bar staff ( same dark haired lady on reception) very rude , not interested in serving and not interested in being polite. Restaurant staff very nice, as were the cleaning staff.. Food was very good ! Room very basic, no coffee or tea making facilities. Expedia website says room safe is free, charged me 20 euros, website says swim up bar ! , This is completely closed.. No swim up bar, the bar is closed down. Cigarette ends around bottom pool area,not cleaned up over a few days.. No entertainment or music, the staff said there was none this season at all. Forget indoor swim pool this is closed for season and they charge yet again for jacuzzi.. Finally on leaving , we asked to store our suitcases , were told to put in an old restaurant, with everyone else’s , this is open to everyone in the hotel , anything could have been stolen! A Promised shower room downstairs before leaving, tried to charge me £4 euro per towel ! Reception Asked would I stay here again ? Definitely a resounding NO! There are really nice 4 star hotels in Paguera, we had to visit in the evenings for entertainment( Free) .. and much better service and friendliness, visited Hotel Valentin(4 star) and HSM linda(3 star) both wiped the floor with Ona Palmira. I would NOT stay here again..
Stayed 8 nights in Jun 2025

2/10 Terrible

mahmoud

Stayed 1 night in Jul 2025

8/10 Good

Roberta

Stayed 7 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary, Gateshead

Stayed 7 nights in Jun 2025

8/10 Good

Florialdo

Stayed 10 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet , staff were fantastic and hotel was spotless.
Bright and spacious.
Beautiful beaches.
Great dining choices.
Rooms are spotless.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lolita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice staff, good everyday room cleaning
Stayed 5 nights in Jun 2025

8/10 Good

Tiandra

Stayed 2 nights in May 2025