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City Express Plus by Marriott Cancún Aeropuerto Riviera

3.5 star property

Photo gallery for City Express Plus by Marriott Cancún Aeropuerto Riviera

Outdoor pool
Exterior
Restaurant
Business centre
Room, 2 Double Beds, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Carr. Federal Cancun-Puerto Morelos, SM-47 M-01 L-1-22 U.P.E. UC-05, Cancun, QROO, 77506
  • Place, Grand Outlet Riviera Maya
    ‪3 min walk‬
  • Place, Xoximilco
    ‪14 min walk‬
  • Place, Moon Palace Golf Club
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

8.4 out of 10
Very good
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
City Express By Marriott Cancun Aeropuerto
Cancun
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 819 reviews
The price is NZ$156
includes taxes & fees
10 Apr - 11 Apr
City Express By Marriott Cancun Aeropuerto

About the area

Cancun

With a stay at City Express Plus by Marriott Cancún Aeropuerto Riviera in Cancun, you'll be 10.3 mi (16.5 km) from Delfines Beach and 11.4 mi (18.3 km) from Puerto Morelos Town Square. .This hotel is 11.4 mi (18.4 km) from Maya Museum of Cancun and 11.6 mi (18.7 km) from Oasis Arena.

What's nearby

  • Go Grand Outlet Riviera Maya - 3 min walk - 0.3 km
  • Grand Outlet Riviera Maya - 3 min walk - 0.3 km
  • Xoximilco - 14 min walk - 1.2 km
  • Moon Palace Golf Club - 2 min drive - 1.8 km
  • Delfines Beach - 19 min drive - 21.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬6 min drive
  • ‪The Grill - ‬8 min drive
  • ‪Lobby Bar - ‬6 min drive
  • ‪Boulangerie - ‬6 min drive
  • ‪Grand Central Buffet - ‬6 min drive

About this property

City Express Plus by Marriott Cancún Aeropuerto Riviera

City Express Plus by Marriott Cancún Aeropuerto Riviera offers 120 accommodations with safes and hair dryers. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 120 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include wireless internet access (surcharge), a picnic area, and barbecue grills.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
City Express Plus by Marriott Cancún Aeropuerto Riviera has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms

City Express Plus by Marriott Cancún Aeropuerto Riviera Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 461 out of 1002 reviews
Rating 8 - Good. 186 out of 1002 reviews
Rating 6 - Okay. 141 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 129 out of 1002 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashlee

Stayed 1 night in Dec 2025

10/10 Excellent

Freda

Great staff and everything was good
Stayed 4 nights in Dec 2025

4/10 Poor

Hellen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible staff at reception
Stayed 1 night in Dec 2025

2/10 Terrible

Hien

Stayed 1 night in Dec 2025

2/10 Terrible

Ajith

Stayed 1 night in Dec 2025

6/10 Okay

Thomas

Travelled with family
It was very last minute, booked 1 hour before flight
Stayed 7 nights in Dec 2025

10/10 Excellent

Lidiya

Stayed 1 night in Dec 2025

4/10 Poor

Todd

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

2/10 Terrible

Tahir

Disliked: Staff & service
Arrived around 10 pm , restaurant closed no room service no advice on how to get food around the hotel,room had towels , phone to call reception not working arrived in the morning for breakfast, all available tables are dirty, staff ignored us when trying to get a table, finally a table was cleaned, the only eggs available has ham , ordered eggs with no ham got charged extra
Stayed 1 night in Dec 2025

2/10 Terrible

Luis

Travelled with family
Disliked: Amenities, property conditions & facilities
There is no Way to get drinking water or food at hotel after 10pm, If you ask to the staff they send you to a convenience store 10 minutes away in car
Stayed 1 night in Dec 2025

10/10 Excellent

Moein, London

Easy good last min solution
Stayed 1 night in Dec 2025

2/10 Terrible

Dan

Travelled with family
Disliked: Amenities, property conditions & facilities
Generally was aweful. Dinner is the worst ever, pizza is instant pizza and served not hot, water costs money, staff is not friendly and nothing is good. Complimentary breakfast is cold also. Can’t be worse
Stayed 1 night in Dec 2025

10/10 Excellent

Moein, London

Stayed 1 night in Dec 2025

10/10 Excellent

Chaney

Stayed 6 nights in Dec 2025

8/10 Good

Karel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Stayed 1 night in Dec 2025

8/10 Good

Maribel

Stayed 1 night in Dec 2025

4/10 Poor

Leah

Disliked: Cleanliness, amenities, property conditions & facilities
Missing towels and blankets. Confusing check in
Stayed 1 night in Dec 2025

6/10 Okay

Marisa

Travelled with partner
Liked: Amenities, property conditions & facilities
Overall, it was okay because they do provide transportation to and from the airport. There is also a pool and an outlet across the street for you to walk to if you get hungry or would like to shop. On the contrary, the hotel has no small rags to shower with. There is also no microwave and the breakfast is not equivalent to what you would get in the United States. Lastly, for dinner they charge you to eat. The price of the hotel does not reflect the amenities and service you get.
Stayed 4 nights in Dec 2025

10/10 Excellent

Paul Jr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect...everything went good..there were some.problems in check in but manager Laura is very good in handling and resolving challenges during our stay...she is so professional and hard working...
Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and good pool
Stayed 1 night in Dec 2025

6/10 Okay

kwok ho

Liked: Cleanliness
Disliked: Staff & service
I had a very disappointing experience with the shuttle service. I called 24 hours ahead to confirm my booking and was told it was confirmed. Upon arrival, I asked the front desk to reconfirm, but after waiting 30 minutes—and then over an hour—no shuttle arrived. During this time, calls to the hotel were either not answered or abruptly hung up after they had already “confirmed” the shuttle. After nearly two hours, I had to arrange my own transportation. The front desk showed little concern or effort to help. While the room, food, and cleanliness were fine, the service did not meet Marriott standards. If you want a convenient trip, I recommend staying at a better hotel or in a different area.
Stayed 1 night in Dec 2025

2/10 Terrible

Jasibe

Stayed 1 night in Dec 2025

10/10 Excellent

Abel

Stayed 1 night in Dec 2025