Grand City Hotel Cancun - Near Market 28

3.5 star property

Photo gallery for Grand City Hotel Cancun - Near Market 28

Restaurant
Reception
Restaurant
Outdoor pool
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View map
Av Yaxchilán 154 , Cancun, QROO, 77500
  • Place, Plaza 28
    ‪6 min walk‬
  • Place, Las Palapas Park
    ‪10 min walk‬
  • Place, Plaza Las Americas
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Similar properties

About the area

Cancun

With a stay at Grand City Hotel Cancun - Near Market 28, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. .This hotel is 8.2 mi (13.2 km) from La Isla Shopping Mall and 13.1 mi (21 km) from Moon Palace Golf Club.

What's nearby

  • Cancun Cultural House - 5 min walk - 0.4 km
  • Plaza 28 - 6 min walk - 0.6 km
  • Las Palapas Park - 10 min walk - 0.8 km
  • Plaza Las Americas - 13 min walk - 1.1 km
  • Benito Juarez Municipal Building - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪IHOP - ‬6 min walk
  • ‪Vips - ‬5 min walk
  • ‪Route 666 Bikers Bar - ‬1 min walk
  • ‪Micheladas Del Semaforo - ‬3 min walk

About this property

Grand City Hotel Cancun - Near Market 28

Grand City Hotel Cancun - Near Market 28 offers 18 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 18 air-conditioned rooms featuring refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours).
Free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 002-025-001872/2026

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Grand City Hotel Cancun
Grand City Hotel
Grand City Cancun

Grand City Hotel Cancun - Near Market 28 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 224 out of 442 reviews
Rating 8 - Good. 134 out of 442 reviews
Rating 6 - Okay. 50 out of 442 reviews
Rating 4 - Poor. 20 out of 442 reviews
Rating 2 - Terrible. 14 out of 442 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Camille

Liked: Cleanliness, amenities, property conditions & facilities
I had to really think on this stay. First, the good: nice older hotel. Small parking lot right in front. Check-in was a breeze, passport and such. They give you a real key! My room was on the second floor. To access it, you went through the lobby, ouside into the courtyard. The staircases to rooms are located there. No elevators! My room overlooked the pool and tranquil courtyard in the back. There are lounge chairs, tables and such. It's a very pretty set-up. The room was VERY CLEAN. I had a microwave, coffee maker and small refrigerator. Bathroom was sanitized and plenty roomy. Nice HOT shower. The beds were standard. Hard and soft pillow. Out the front window, it overlooked where I parked my car. Across the street is a 24 hour medical center. That was actually very quiet. On to the not-so-good: it was NOT THE HOTELS FAULT! Next door is a club. Or what seemed next door Which I didn't know about. I was there 2 nights, Wed-Fri. The first night aprox 9pm. it started. Loud screaming rock band. As it was cool that night, I had the back window open. The music and loudness continued on until I fell asleep after 1:30am. Thursday night was the same thing with a different type of music. I was located in the midsection of the hotel. Even with the fan/air conditioner on and all the windows closed I could hear and feel the music. I kept the TV on to even it out. Would I stay again, YES! As long as I was going to be partying and not relaxing!
Stayed 2 nights in Feb 2026

2/10 Terrible

Issac

Disliked: Cleanliness, amenities
The lady at the front desk was polite. I put my stuff down in the room ran to the grocery store and when I got back and had a chance to try and turn on the hot water and get things situated I was like what is that smell, the ac was not on, it was musty and it was pretty rough. It was like similar to a super 8 in the hood in the US. I went to the front desk and said I can’t stay here.. I left. Hotels.com says since they couldn’t reach the hotel to confirm I left. I had to pay for my entire stay.
Stayed 6 nights in Jan 2026

6/10 Okay

Prabhdeep

Travelled with partner
Room and hotel was decent. Staff was also nice. But their Hotel Cafeteria timing was from 6 Am to 2 PM but almost all of days cafeteria was closed at 9 AM or they never opened it. And there is a metallic band bar next door who play loud music until 2-3 AM which was pretty loud and disturbing.
Stayed 8 nights in Dec 2025

6/10 Okay

Justa, Cutler Bay

Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Stayed 1 night in Dec 2025

6/10 Okay

Christine, Napanee

Travelled with family
Liked: Staff & service
No alcohol permitted on the property. The staff and cleanliness of the building and rooms - all good. It seems to be aiming for Mexican business travelers. Not the home base we were planning on.
Stayed 7 nights in Nov 2025

8/10 Good

Janki Ashwinkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Oct 2025

8/10 Good

Zyanya

Stayed 1 night in Oct 2025

8/10 Good

Maureen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall choice for a night. A bit dark and felt like a "night spot". Quiet when we were there. Good price.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

STEPHANIE, CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Stayed 5 nights in Jul 2025

8/10 Good

Misael

Liked: Cleanliness, amenities, property conditions & facilities
Nice small hotel in centric downtown close by a 24hrs Walmart for the midnight munchies. Room was equipped with working AC unit, mini fridge and big smarttv.
Stayed 4 nights in Jul 2025

8/10 Good

Iván Jacinto

Liked: Cleanliness
It was good a little bit noisy but good stay!
Stayed 5 nights in Jun 2025

8/10 Good

Yulmar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La ubicacion es excelente. Mejoraria el aire acondicionado dias de mucho calor parece ser insuficiente.
Stayed 3 nights in Jun 2025

6/10 Okay

Carlos

Disliked: Property conditions & facilities
n/a
Stayed 4 nights in May 2025

6/10 Okay

Christopher

Liked: Staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Deaunna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Our stay at Grand city hotel. Everyone was so nice and welcoming. It's a bar a few buildings down where you can sit outside and listen to some nice rock music. The whole vibe was good, they kept the property very clean, every day they were cleaning. We will be back and will stay with Grand City hotel again and again!!!
Stayed 3 nights in Apr 2025

8/10 Good

Alberto

Stayed 1 night in Mar 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Ive stayed here many times, the staff are super friendly, the rooms huge and its very convenient having microwave, fridge free water and the little seating terrace outside room 207. Easy to walk to walmart and the bus stops. Parts look a bit tired now sadly and the wifi doesnt work well in the rooms. The pool area is lovely,good value short stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Kind staff

Customer service was excellent and very helpful. Great location for a New Year's eve celebration of sorts, and short walking distance to Oxxo and good restaurants. Easy access to bus that takes you to the beaches. We had a great time. The only problem is there is no sink appropriate for washing dishes. Suitable only for a short stay. Great price for the value.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable price, great service!
Stayed 4 nights in Dec 2024

4/10 Poor

samanwaya

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The toilets smelled really bad and was not very clean. The rooms smelled bad as well
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The location is great but the hotel it self is outdated and the room clean should have improve. I was had skin reaction after sleep one night. I have to ask for clean bed sheet and towel. There is one bar just two blocks away and they are running loud music till midnight.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra, NORTH LAS VEGAS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and very clean
Stayed 1 night in Nov 2024