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Royal Solaris Cancun - All Inclusive

4.0 star property

Photo gallery for Royal Solaris Cancun - All Inclusive

Garden
Aerial view
3 restaurants, breakfast, lunch, dinner served; international cuisine
Body treatments, hydrotherapy, hot stone massages, deep-tissue massages
Deluxe Room, Jetted Tub, Ocean View

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service

Explore the area

View map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    ‪14 min walk‬
  • Iberostar Cancun Golf Course
    ‪16 min walk‬
  • Delfines Beach
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Ocean View

8.0 out of 10
Very good
(53 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Ocean View - Deal of the Day!!!

Free minibar, in-room safe, desk, blackout curtains

Ocean View - Deal of the Day!!!

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

8.0 out of 10
Very good
(23 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

Deluxe Lagoon Room

Deluxe Lagoon Room

8.0 out of 10
Very good
(128 reviews)
  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Aerial view

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, 4,614 reviews
The price is NZ$410
includes taxes & fees
26 Sept - 27 Sept
GR Solaris Cancun & Spa - All Inclusive

About the area

Cancun

A stay at Royal Solaris Cancun - All Inclusive places you in the heart of Cancun, within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. .This all-inclusive property is 4.4 mi (7.1 km) from La Isla Shopping Mall and 11.1 mi (17.8 km) from Moon Palace Golf Club.

What's nearby

  • El Rey Ruins - 14 min walk - 1.3 km
  • Iberostar Cancun Golf Course - 16 min walk - 1.4 km
  • Delfines Beach - 16 min walk - 1.4 km
  • Aquaworld - 5 min drive - 6.0 km
  • La Isla Shopping Mall - 10 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Royal Solaris Cancun - ‬1 min walk
  • ‪Marco Polo Restaurante - ‬1 min walk
  • ‪Km 19.5 - ‬14 min walk
  • ‪Zai - ‬9 min walk
  • ‪Rosmarinus Restaurante - ‬1 min walk

About this property

Royal Solaris Cancun - All Inclusive

Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Make yourself at home in one of the 299 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Las Fuentes, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Pizzalisima - This restaurant specializes in pizza. Open daily.
Lobby Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Lobby Bar
  • Marco Polo
  • Pizzalisima
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Renovated entire property - June 2020
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or hot tub

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 640 out of 1470 reviews
Rating 8 - Good. 364 out of 1470 reviews
Rating 6 - Okay. 245 out of 1470 reviews
Rating 4 - Poor. 88 out of 1470 reviews
Rating 2 - Terrible. 133 out of 1470 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Antoni

Stayed 2 nights in Apr 2025

2/10 Terrible

Yazmin, San Antonio

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property is outdated, from the pool to the rooms to the towels! Everything! The restroom is small and dingy looking, had a leaking toilet. We booked and ocean view, but there was no balcony, the view was from just a squared window (not worth it). We checked out after the first night; earlier than our 3 nights because we couldn’t handle how old the room felt. I would not recommend this hotel to anyone until they remodel. The drinks and buffet are not good either. I can’t speak for restaurants because we didn’t get to go. We asked for a refund and Expedia nor Royal Solaris agreed, even after showing them pictures of condition of room. Mind blown!
Stayed 3 nights in Jun 2025

8/10 Good

Wojciech

Stayed 4 nights in Jun 2025

4/10 Poor

Amador

Stayed 3 nights in Jun 2025

10/10 Excellent

Crystal

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Tetsuya

Stayed 3 nights in Jun 2025

10/10 Excellent

Kelly Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very tentative and helpful. Food and drinks were greqt
Stayed 5 nights in May 2025

10/10 Excellent

Caroline Guadalupe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I booked a trip here for me my mom and four year old after an extensive search for something eod Erik for us all. We loved the kids club for my 4 year old. We trusted Emi to watch over her and she also was very attentive and communicated with me via WhatsApp when my child wanted to eat or was thirsty. I checked on my daughter a few times just to put on sunscreen for her since they also have in the kids club a water area that is amazing. They do activities and movies for the kids as well. Cannot recommend enough and excited to go back!
Stayed 5 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to take
Stayed 3 nights in Jun 2025

10/10 Excellent

Susana Elizabeth

Travelled with family
Liked: Amenities, property conditions & facilities
Customer service was excellent. Angel at Las Fuentes Restaurant was amazing and would go out of his way to ensure we enjoyed our dinner.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nodana

Liked: Cleanliness
Stayed 4 nights in May 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could put 0 stars I would. I booked a one week vacation with my husband and 2 babies, (2 under 2) at this “all inclusive” thinking we would relax and be able to eat while we were there during the week. The food was awful, very limited options and the few that were available were either overcooked, tasteless or raw. My babies usually eat a lot of broccoli, cauliflower, all the vegetables were served hard, so they wouldn’t eat any. The shower rug in our bathroom had black mold on it. The concierge offered for us to attend a 90 minute presentation which ended up being 2+hours, we had to hear 4 different salesman give us their speech of trying to convince us to buy into their timeshare program. We were told by the concierge that the “cenotes” tour was good for babies, so we went, and had to pay a taxi back to the hotel, as there was no flushing toilets and it smelled awful with all that horse poop laying around everywhere! The activities were only to drive ATVs, ride horses, zip lining, etc, so my biggest fit was them lying to us about the “cenotes tour”, knowing it was not meant for babies. I would’ve appreciated the honesty, instead of them wasting our time and money. I usually stay at the Grand Sirenis hotel in Cancun, and have always enjoyed my stay, so I was really hoping to enjoy this one as well, but it was just a headache all in all. We ended up going out to eat every meal, so much for relaxation, DO NOT RECOMMEND AT ALL! 😒
Stayed 7 nights in May 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing. Staff was very friendly.
Stayed 3 nights in May 2025

8/10 Good

Herman

Travelled with family
Liked: Amenities
Friendly staff clean pools good beach food so so it was better good shows. I didn’t appreciate the constant persuasion to buy their vacation plans when they were told we’re not interested. They’re relentless otherwise the resort is great and economical
Stayed 5 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good about the proper
Stayed 5 nights in May 2025

10/10 Excellent

Monique Nicole

Travelled with family and small children
Liked: Cleanliness
You can tell the proooedt is old when you look up.. wet ceiling, drips, cracks. You can also tell renovations had been done. It was a great stay overall. Excursions were a pretty penny. Also optional. Beach is beautiful, maybe becaus of our timing waves were too intense to enjoy with little ones.
Stayed 7 nights in May 2025

10/10 Excellent

Vladimir

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very satisfy of the food in the restaurant. Server Jovani was always great. Room was clean everyday. Housekeeper Luis Elena was cleaning our room 1419. She was very creative and kept our room on time clean. Make sure management recognize those two hotel associates.
Stayed 5 nights in May 2025

4/10 Poor

DAWN

Disliked: Property conditions & facilities
The staff was ver accommodating. The hotel is terrible. Food was cold every day. The sink was clogged the tv had to be replaced. They argued with us about bottles of water. They told they didn’t have any but the housekeepers had plenty.
Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here in may for 5 days my husband and I liked it very much sure the hotel is a bit old but it will not affect your stay the stuff very kind and friendly I wanted to say a special thank you for my massage therapist Lulu and my husbands would be Karen and also the best Omelett maker at the morning buffet I don’t know the name of the restaurant anymore ☺️ Edgar and at the pool bar Lorenzo sure every one was nice. I recommend it to everyone that I know I hope i can stay there again for my next vacation
Stayed 4 nights in May 2025

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Friendly
Stayed 5 nights in May 2025

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing time overall Loved everything!
Stayed 5 nights in May 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
However some of the food for the all inclusive was ok at best and the drinks were watered down. But overall it was a good experience.
Stayed 6 nights in May 2025

4/10 Poor

Jessica

Stayed 2 nights in May 2025

6/10 Okay

cyril

Liked: Cleanliness, staff & service
Property is outdated and food selection leaves a lot to be desired
Stayed 2 nights in Mar 2025

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They Have another locations with better options
Stayed 5 nights in May 2025