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Pullman Cape Town City Centre

4.5 star property

Photo gallery for Pullman Cape Town City Centre

Outdoor pool, open 7:30 AM to 8:30 AM, free pool cabanas, pool umbrellas
Property video
4 restaurants, breakfast, lunch, dinner served; international cuisine
3 bars/lounges, tapas bar, gastropub
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
22 Riebeek Street, Cape Town, Western Cape, 8001
  • Place, Long Street
    ‪1 min walk‬
  • Place, Bree Street
    ‪2 min walk‬
  • Place, Cape Town International Convention Centre
    ‪6 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Single Beds

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, City View

Classic Room, 1 King Bed, Non Smoking, City View

Classic Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • Mountain view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cape Town

With a stay at Pullman Cape Town City Centre, you'll be centrally located in Cape Town, steps from Bree Street and within a 10-minute walk of Cape Town International Convention Centre. .This family-friendly hotel is 1.5 mi (2.4 km) from Cape Town Stadium and 4.2 mi (6.7 km) from Camps Bay Beach.

What's nearby

  • Long Street - 1 min walk - 0.1 km
  • Bree Street - 2 min walk - 0.2 km
  • Greenmarket Square - 3 min walk - 0.3 km
  • Africa Centre - 3 min walk - 0.3 km
  • Cape Town International Convention Centre - 6 min walk - 0.6 km

Getting around

  • Woodstock Station - 3 min drive
  • Cape Town Station - 7 min walk
  • Cape Town Intl. Airport (CPT) - 19 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Villa 47 - ‬3 min walk
  • ‪The Ghibli Bar - ‬1 min walk
  • ‪The General Store - ‬2 min walk
  • ‪The Village Idiot - ‬2 min walk

About this property

Pullman Cape Town City Centre

Pullman Cape Town City Centre offers 214 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 214 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at The Stratus Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Cape Town? This hotel has 1152 square feet (107 square meters) of space consisting of a conference center and 5 meeting rooms. A bus station shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
The Stratus Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Piano Lounge/ Bar - This tapas bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Konnichiwa Shushi Bar - This sushi bar specializes in local and international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
In room Dinning 24/7 - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
The Ghibli Rooftop Bar - This gastropub serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; ZAR 365 for adults and ZAR 195 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • In room Dinning 24/7
  • Konnichiwa Shushi Bar
  • The Ghibli Rooftop Bar
  • The Piano Lounge/ Bar
  • The Stratus Restaurant

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Bicycle tours
  • Free children's club
  • Outdoor pool
  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Children's games
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (1,152 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 365 for adults and ZAR 195 for children
  • Airport shuttle fee: ZAR 895 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 4640276079
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 7:30 AM to 8:30 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Pullman Cape Town City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 157 out of 307 reviews
Rating 8 - Good. 87 out of 307 reviews
Rating 6 - Okay. 33 out of 307 reviews
Rating 4 - Poor. 10 out of 307 reviews
Rating 2 - Terrible. 20 out of 307 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Stayed 4 nights in Feb 2026

10/10 Excellent

JOHN JOSEPH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT 11 NIGHT STAY!  GREAT LOCATION, PROFESSIONAL AND COURTEOUS STAFF, AMAZING FOOD, CLEAN AND SPACIOUS ROOOMS.  HIGHLY RECOMMEND STAYING AT PULLMAN CAPE TOWN CITY CENTRE!
Stayed 11 nights in Jan 2026

10/10 Excellent

Trina

Stayed 5 nights in Jan 2026

2/10 Terrible

Drago

Liked: Cleanliness, amenities
Disliked: Staff & service
Receptionist Hope was the most unfriendly and abrupt that i have come across in my 2 month travel attune the world. Disappointing
Stayed 1 night in Jan 2026

4/10 Poor

GILBERTO

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Pullman is strategically located despite its neighborhood a little bit scary late night. The property is operating in a high peak period with only 1 social lift for guests and a second one shared by guests and the staff. Very poor service at pool restaurant, front desk and house keeping. Big lack of attention to some points like towels replacement (even after a call to front desk, a visit from h ouse keeping and a thirdly request) and liquid sope dispenser at shower. But the worst experience came from the laundry. Without any disclaimer, their laundry has a ridiculous policy of payment in order to get your item delivered back to your room. If you don’t ask for it at front desk (and pay), you’ll never receive your clothes back. Never see anything similar to that anywhere around the world. In brief, this is not what we expect when we book a mid scale Accor brand like Pullman.
Stayed 4 nights in Dec 2025

8/10 Good

gabriel coelho

Travelled with family
Liked: Cleanliness, amenities
Room was clean, however was smelling like chemicals. Elevators were a pain in the ass. Only one functioning.
Stayed 1 night in Dec 2025

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Room was clean and modern but not enough plugs and NO place to plg in a hair dryer where you can see a mirror. One plug in the far corner of the room and one by the bed. The only one in the bathroom could not be used for a hair dryer. it's a small thing but very inconvenient.
Stayed 4 nights in Dec 2025

8/10 Good

Blessed Edet

Liked: Cleanliness, amenities, property conditions & facilities
I travelled solo and this place just felt like home .This was the best place and best choice I ever made . Accessibility to every tourist attraction Centre. If you’re traveling solo, book this hotel
Stayed 6 nights in Dec 2025

2/10 Terrible

V

Stayed 25 nights in Nov 2025

10/10 Excellent

Shundil

Stayed 3 nights in Nov 2025

8/10 Good

Laurice BIAKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2025

10/10 Excellent

Steven, Salmon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great.
Stayed 4 nights in Nov 2025

6/10 Okay

Mufaro, Calgary

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room conditions and location of the hitel is excellent. Parking requires a lot of work. The hotel is not for someone driving all. I got parked in and had trouble getting out of the parking
Stayed 2 nights in Nov 2025

10/10 Excellent

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic courteous staff. Clean rooms.
Stayed 7 nights in Nov 2025

8/10 Good

Dr Owen

Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 2 nights in Oct 2025

10/10 Excellent

Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in excellent condition. The staff are very helpful and go the extra mile for guests. It’s also conveniently located for activities, dining or partying.
Stayed 4 nights in Oct 2025

4/10 Poor

JOYTHEE

Stayed 6 nights in Oct 2025

10/10 Excellent

Brett

Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in a great area

Lovely stay in a great area
Stayed 2 nights in Oct 2025

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities were great. There was a strong smell of propane on the floor we stayed. I advised the staff who seemed to try and find the issue but didn’t. The drink at the rooftop bar took forever to receive and were not very good.
Stayed 1 night in Sep 2025

6/10 Okay

Hamad, Salt Lake City

Disliked: Amenities
Stayed 6 nights in Oct 2025

8/10 Good

Oluwatoyin

Stayed 5 nights in Oct 2025

10/10 Excellent

Antoinette van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Star
Stayed 2 nights in Sep 2025

8/10 Good

Gaynor

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was in a good location. Handy for the city centre and you could walk to the V&A area. Plenty of shops and restaurants around the area. Our room was a little unkept and we were moved to a better room. Thank you for that. TV had nothing on in English worth watching no movies and could not stream. The Executive Lounge was a bit hit and miss. Sometimes plently of food on in the morning sometimes not. Same in the evening between 5pm and 7pm. Could do with more information about what is included and when food will be available.
Stayed 5 nights in Sep 2025