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Holland House Hotel Cardiff By Sunday

4.0 star property

Photo gallery for Holland House Hotel Cardiff By Sunday

Breakfast and dinner served
Classic Triple Room, 1 Double Bed
Lobby
Spa reception
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar

Explore the area

View map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Place, Utilita Arena Cardiff
    ‪7 min walk‬
  • Place, New Theatre
    ‪8 min walk‬
  • Place, Cardiff Castle
    ‪12 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

8.2 out of 10
Very good
(37 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cardiff

With a stay at Holland House Hotel Cardiff By Sunday, you'll be centrally located in Cardiff, within a 5-minute drive of Cardiff Castle and Principality Stadium. .This spa hotel is 1.5 mi (2.5 km) from Cardiff Bay and 0.5 mi (0.8 km) from New Theatre.

What's nearby

  • Utilita Arena Cardiff - 7 min walk - 0.7 km
  • New Theatre - 8 min walk - 0.7 km
  • St. David's - 9 min walk - 0.8 km
  • National Museum Cardiff - 9 min walk - 0.8 km
  • Cardiff Castle - 12 min walk - 1.1 km

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪200 Degrees Coffee - ‬6 min walk
  • ‪Hadramowt Restaurant - ‬6 min walk
  • ‪The Ernest Willows (Wetherspoon) - ‬4 min walk
  • ‪Caffè Nero - ‬5 min walk
  • ‪Flute & Tankard - ‬7 min walk

About this property

Holland House Hotel Cardiff By Sunday

Hotel with a full-service spa, near Cardiff Castle
Holland House Hotel Cardiff By Sunday offers 172 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, spa. The spa is open daily.
Stay in one of 172 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Urban Bar & Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 24 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (81 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 24 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: GBP 10 per night
  • Spa fee: GBP 10 per night
  • Hot tub fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Holland House Hotel Cardiff By Sunday Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 453 out of 1006 reviews
Rating 8 - Good. 257 out of 1006 reviews
Rating 6 - Okay. 138 out of 1006 reviews
Rating 4 - Poor. 92 out of 1006 reviews
Rating 2 - Terrible. 66 out of 1006 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

john

Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Stayed 1 night in Sep 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 2 nights in Sep 2025

8/10 Good

Weixing

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really helpful and always at hand on reception - Thank you
Stayed 1 night in Aug 2025

4/10 Poor

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, rooms nice and clean, but what is always annoying is that the TV didn’t work!!! And the car parking charges are way too high for Hotel Guests! Breakfast good!
Stayed 1 night in Sep 2025

6/10 Okay

Terence

Liked: Cleanliness
Main problem was someone get access to my room at 4.50 in the morning that woke me up and didn’t get back to sleep for a while so that I overslept and almost missed breakfast .. fine room great bathroom very comfortable bed !
Stayed 1 night in Sep 2025

8/10 Good

Isabel

Stayed 1 night in Sep 2025

10/10 Excellent

lowri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2025

6/10 Okay

Tracey

Travelled with partner
Liked: Amenities, property conditions & facilities
The Holland Hotel in Cardiff is a lovely hotel. The facilities were great. We used the swimming pool and spa which was very relaxing. Our room had the most amazing view and you could see Cardiff Bay and we were able to check in early as we arrived around 12.30. Our only gripe was that upon finding stained bedding we asked reception if we could have the quilt cover changed. We returned to our room after an evening out and that hadnt been done. Otherwise we had a lovely stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Darlene

Stayed 1 night in Sep 2025

10/10 Excellent

Mohammed Nazam

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Ciaran

The hotel was average, nothing wrong with that. It was clean and a good size. The staff on arrival & checking out were helpful. The cost of the room was a fair price. The issue i had was a poor nights sleep, due to noisy guests on the same floor.
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Stayed 1 night in Aug 2025

6/10 Okay

Gerwyn

Stayed 1 night in Aug 2025

8/10 Good

Melgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel big room, good service Good location... Downside is i have to pay car park for the entire stay.. swimming 🏊‍♀️ is £10 ..per use for adult.. including jacuzzi and sauna .. Swimming 🏊‍♀️ need to be clean.. debris and sand underneath.. Swimming 🏊‍♀️ need to clean
Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Here’s a professional rewording of your feedback: --- The hotel charges £10 per person, per visit, to use the pool. For a family of four staying two nights, this would amount to £80, which seems excessive. Typically, hotels that advertise facilities such as a pool, gym, or spa include access within the room rate, so it was disappointing to find this was not the case here. Additionally, the steam room was out of order during our stay, the changing facilities were below expectations, and the lockers required guests to bring their own padlocks. My advice is stay at the Hilton or Radission ,they are similar in price and free acess to the pool.
Stayed 1 night in Aug 2025

2/10 Terrible

Ethan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Queen” bed was two single beds joined together so kept falling through the middle. carpet was badly stained. Ideally would like some sort of reimbursement for the inconvenience I’ve had
Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I would not say anything bad about this it was very nice and he workers where very friendly
Stayed 1 night in Aug 2025

8/10 Good

Akanit

Stayed 1 night in Aug 2025

10/10 Excellent

Anil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Tony

Travelled with group
Disliked: Cleanliness
Outdated room and facilities, I paid discounted price when I booked a room at the hotel but I will not be paying the full price. Large bathroom but there is no space to put toiletries near the washing tab. Dirty and filthy toilet facility near the lobby and bar area.
Stayed 2 nights in Aug 2025