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Estelar Cartagena de Indias Hotel

4.0 star property

Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Interior detail
Rooftop bar
Premium bedding, in-room safe, desk, laptop workspace
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Hot tub

Explore the area

Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪2 min walk‬
  • Clock Tower
    ‪20 min walk‬
  • Cartagena de Indias Convention Center
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

Cartagena

Located in Cartagena (Bocagrande), Estelar Cartagena de Indias Hotel is steps from Bocagrande Beach and a 3-minute drive from Clock Tower. .This beach hotel is 1.2 mi (2 km) from Cartagena de Indias Convention Center and 23.1 mi (37.2 km) from Blanca Beach.

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Walls of Cartagena - 17 min walk - 1.5 km
  • Clock Tower - 20 min walk - 1.7 km
  • Cartagena de Indias Convention Center - 4 min drive - 1.7 km
  • Castillo Grande Beach - 4 min drive - 2.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 10 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Morena Marisqueria - ‬8 min walk
  • ‪51 Sky Bar - ‬1 min walk
  • ‪Edificio Seguros Bolivar - ‬6 min walk
  • ‪La Brioche - ‬7 min walk

About this property

Estelar Cartagena de Indias Hotel

Beach fun in outdoor pool, near Clock Tower
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Stay in one of 338 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 hot tubs, a sauna, and a fitness center. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurante Piso 12, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 51SKYBAR
  • Lobby Bar Piso 15
  • Restaurante Piso 12

Things to do

  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 52 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 95200 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 880 out of 1239 reviews
Rating 8 - Good. 170 out of 1239 reviews
Rating 6 - Okay. 77 out of 1239 reviews
Rating 4 - Poor. 51 out of 1239 reviews
Rating 2 - Terrible. 61 out of 1239 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalyn, Desoto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located directly across from the Bocagrande beach and is right next to a shopping center. You can literally walk to one of the restaurants called the Moreno. Everything about the property was amazing along with the 51st sky bar.
Stayed 3 nights in Mar 2025

10/10 Excellent

aminata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. Staff were very helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sharonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean customer service excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

DeAundrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

andreina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Diego Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property location, pool, roof top bar, clean rooms, etc. The only con was the service at the pool. They were not too attentive to the people at the pool. No one ever came asking if we wanted anything to drink. I had to flag them.
Stayed 4 nights in Mar 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities
You may be able to hear music due to the pool DJ and the 51st floor club however the noise may be avoidable depending on the floor you are on. The breakfast buffet was delicious as well as the restaurant within the hotel. The staff was amazing! Very attentive, kind and helpful. Bring your own face cloths, locate a mart or store to replenish water as they'll only give you 2 complimentary bottle. I would definitely stay there again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Makoumba

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Great stay

Great location, friendly staff especially Roger near the pool area. He made sure to provide us great recommendation!
Stayed 2 nights in Mar 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel that I would def recommend. Easy convenient beautiful good food nice people. Great views from the room
Stayed 3 nights in Mar 2025

6/10 Okay

Tyasia

Travelled with family
Liked: Property conditions & facilities
Overall a good stay, wish they’d clean the rooms better, water pressure and temperature, and fix the clogged sink.
Stayed 5 nights in Mar 2025

10/10 Excellent

Deandra Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. always stay here when I travel to CTG. the staff is amazing and the hotel is kept in tip top conditions.
Stayed 3 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was ok
Stayed 7 nights in Feb 2025

10/10 Excellent

Lyric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was wonderful. Very convenient location and easily safe walking distance from highly visited areas. Having the beach right outside was amazing. The hotels communication was great and fast! I would stay here again and recommend to everyone.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I had a great time staying here. It was very clean and the staff was friendly and efficient.
Stayed 3 nights in Feb 2025

6/10 Okay

Camilo

Liked: Staff & service, property conditions & facilities
Nice rooftop! Clean the glass for better view!
Stayed 9 nights in Feb 2025

10/10 Excellent

Getssler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that hotel # 1 in cartagena. Friendly staff best club sky 51 best pool....
Stayed 3 nights in Feb 2025

10/10 Excellent

Giovanni

Liked: Staff & service, property conditions & facilities
Great stay. Always stay here. Staff is amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likeed
Stayed 6 nights in Feb 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Nov 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Was a lovely experience and I will definitely return!
Stayed 3 nights in Feb 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the doorman, to the front desk, lobby bar and pool staff, thank you for all that you do. We were treated with great joy and smiles from everyone there. Special thanks to the pool staff, Roger for being very accomodating and also took wonderful photos of my wife and I.
Stayed 5 nights in Feb 2025

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe
Stayed 4 nights in Jan 2025