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Makati Shangri-La, Manila

5.0 star property

Photo gallery for Makati Shangri-La, Manila

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Deluxe Suite
Meeting facility
Exterior
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Greenbelt Shopping Mall
    ‪2 min walk‬
  • Glorietta Mall
    ‪3 min walk‬
  • Fort Bonifacio
    ‪4 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪9 min drive‬

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Single Beds

9.4 out of 10
Exceptional
(25 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 2 Single Beds

  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Single Beds

  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

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Front of property - evening/night

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  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (2564)
The price is NZ$259
for 1 room
includes taxes & fees
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About the area

Makati

A stay at Makati Shangri-La, Manila places you in the heart of Makati, just a 4-minute walk from Greenbelt Shopping Mall and within a 5-minute drive of Bonifacio High Street. .This luxury hotel is 3.8 mi (6 km) from SM Mall of Asia and 4.8 mi (7.7 km) from U.S. Embassy.

What's nearby

  • Ayala Center - 1 min walk - 0.0 km
  • Greenbelt Shopping Mall - 2 min walk - 0.2 km
  • Glorietta Mall - 3 min walk - 0.3 km
  • Fort Bonifacio - 4 min drive - 2.5 km
  • Bonifacio High Street - 4 min drive - 3.9 km

Getting around

  • Gil Puyat Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • ‪The Lobby - ‬7 min walk
  • ‪Circles Event Cafe - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Escolta - ‬7 min walk
  • ‪Shang Palace - ‬1 min walk

About this property

Makati Shangri-La, Manila

Luxury hotel with 3 restaurants and a full-service spa
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 696 individually furnished guestrooms, featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 55-inch LED televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Chinese cuisine at Shang Palace, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Makati? This hotel has 15780 square feet (1466 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Sage Grill - This restaurant serves lunch and dinner. Open select days.
Circles Event Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Lobby Lounge - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Circles Event Cafe
  • Lobby Lounge
  • Sage Grill
  • Shang Palace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (15,780 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Hospital bed
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 2206.80 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Makati Shangri-La, Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adelaida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all courteous, friendly and helpful. Room attends were all excellent from cleaning the room and preparing for the night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, great service
Stayed 1 night in Mar 2025

10/10 Excellent

Myrna, Los Angeles

Stayed 6 nights in Apr 2024

6/10 Okay

Stephen John

Disliked: Property conditions & facilities, room comfort

Makati Shangri-La Experience in March 25

The hotel decor seems dated, both the rooms and common areas. The bed was also uncomfortable. Surprisingly my wife didn’t seem to be treated with respect, and more often than not the staff referred to me only. Not sure why this was like this, an unusual experience that we have not noticed in any high end hotel that we have stayed in worldwide for the past 8 years. We are holding our 5th wedding anniversary in Shangrila Boracay in Sept, and sincerely hope that we dont witness this again.
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Stayed 4 nights in Mar 2025

6/10 Okay

Emelito

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Emelito

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's hard staying anywhere else after staying here. The service is exceptional, the spa and fitness center are amazing. The brunch, extravagant. Hope to come back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Eddy Ping Wai

Stayed 2 nights in Mar 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing but pretty dated. It still looks exactly how it was 20 years ago.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adalberto

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property with beautiful interior and convenient location - it was very easy to get around, and had plenty of in house amenities and eating options
Stayed 6 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Lovely deep pool with service bar. Live music in the lounge.
Stayed 1 night in Mar 2025

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel need to upgrade abit old in general
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at many of the best hotels in Makati but the Shangri-La is a cut above.
Stayed 1 night in Mar 2025

10/10 Excellent

Nat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite, helpful, and efficient. Our room was clean, comfortable, and spacious. We liked their afternoon tea, priced reasonably. And the background string octet provided relaxing ambience. The gym was big and well-equipped; it also had a room for classes. Stayed only 2 nights, but thoroughly enjoyed our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eldon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been a guest since 2009 and i think this is the 4th time this year. I’m glad they reopen in 2023. I have nothing but good things to say about the hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily change of the flower display at the main lobby is impressive.
Stayed 4 nights in Feb 2025

10/10 Excellent

Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily change of flower display at the main lobby.
Stayed 7 nights in Feb 2025

2/10 Terrible

Rosario A A

Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Stayed 3 nights in Feb 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusivity.. nothing to fault

10/10 Excellent

Reynaldo

Liked: Amenities, property conditions & facilities
love the cold plunge
Stayed 2 nights in Mar 2025

10/10 Excellent

Selvin

Stayed 6 nights in Dec 2024