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Quest Hotel & Conference Center

3.0 star property

Photo gallery for Quest Hotel & Conference Center

Reception
LED TV
Exterior
Restaurant
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Archbishop Reyes Avenue, Cebu City, Cebu, 6000
  • Place, Ayala Center
    ‪7 min walk‬
  • Place, Cebu Business Park
    ‪10 min walk‬
  • Place, Waterfront Cebu City Casino
    ‪10 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(107 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Double Room

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Single Room

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Single Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Single Room

  • City view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Single Room

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cebu City

Located in Cebu City (Camputhaw), Quest Hotel & Conference Center is within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino. .This spa hotel is 1.4 mi (2.2 km) from SM City Cebu and 1.8 mi (3 km) from Colon Street.

What's nearby

  • Ayala Center - 7 min walk - 0.6 km
  • Cebu Business Park - 10 min walk - 0.9 km
  • Waterfront Cebu City Casino - 10 min walk - 0.9 km
  • USC-North Campus - 10 min walk - 0.9 km
  • Mango Square - 17 min walk - 1.4 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 39 min drive

Restaurants

  • ‪Sinangag Station - ‬1 min walk
  • ‪Cole's Cansi - ‬1 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Mandarin Bar and Restaurant - ‬2 min walk

About this property

Quest Hotel & Conference Center

Quest Hotel & Conference Center offers 427 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Cebu City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 427 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club and an outdoor pool. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Puso Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Puso Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 850 to 850 for adults and PHP 425 to 425 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Puso Restaurant

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 25 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 850 to 850 for adults, and PHP 425 to 425 for children
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cebu Quest
Cebu Quest Hotel
Hotel Quest
Hotel Quest Cebu
Quest Cebu
Quest Cebu Hotel
Quest Hotel
Quest Hotel Cebu
Quest Cebu Cebu Island/Cebu City
Quest Hotel Conference Center – Cebu
Quest & Conference Center

Quest Hotel & Conference Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1004 reviews
Rating 8 - Good. 248 out of 1004 reviews
Rating 6 - Okay. 104 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Chadd

Stayed 4 nights in Dec 2025

8/10 Good

Logan

Stayed 2 nights in Dec 2025

10/10 Excellent

Lonnie

The staff was great and the rooms are very clean. The staff was very helpful when I had a question about anything also the food was great as well. This was a perfect Hotel for me!!!
Stayed 15 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2025

10/10 Excellent

Otis

Liked: Cleanliness, property conditions & facilities
Very good location and clean hotel highly recommend. Hard-working staff.
Stayed 4 nights in Dec 2025

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Conrado

Stayed 2 nights in Nov 2025

6/10 Okay

Lanzaderas

Stayed 4 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
The on-site 24/7 buffet was amazing!! The most complete menu I have ever seen!! Staff was excellent and service great !!!
Stayed 3 nights in Nov 2025

10/10 Excellent

sheril

Stayed 2 nights in Nov 2025

4/10 Poor

Elizabeth

Stayed 3 nights in Nov 2025

10/10 Excellent

James Leslie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and the service was great both times! Will stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin, Victorville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean and the bed is comfortable . Which is what I have hoped for. Front desk staff was very friendly to name a few . Ange and Shoh also Katherine
Stayed 3 nights in Nov 2025

8/10 Good

Dale, Mountlake Terrace

Stayed 13 nights in Oct 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, very friendly and courteous. Very clean and the food was excellent!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very comfortable and quiet. Customer service is great and the food is wonderful. The buffet has an amazing spread of food.
Stayed 1 night in Nov 2025

2/10 Terrible

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First and foremost the workers /staff were perfectly fine. All staff members were incredibly Friendly and accommodating. The hotel, however , was horrible. Facilities were old and dirty. We had a 19 night stay and room they put us in was the dirtiest, oldest, smelliest, air conditioning didn’t work and broke two times. Horrible. Horrible old hotel and the room given to us was unsatisfactory (#1103). I partially blame Expedia for the overinflated ratings of this hotel . Only after the second time the air conditioning broke dripping water everywhere on the floor and on the bed, did the duty manager finally move us to a new room. We had already been living here for 12 nights and after the air conditioning broke the first time they should’ve moved our rooms. In fact, as we were staying for 19 nights, they should’ve put us in a better room from the start when we checked in. They did not. It seems they gave us the worst room possible and we are not sure why. We have pictures. We will say the new room they moved us to, #1036, wad much better, much nicer, much cleaner, and they should have put us in THIS room to begin with when we checked in. Regretfully, we will not ever stay here again and we will never recommend this hotel to any of our friends or family. Expedia is partly to blame!! Adding insult, our room #1103 actually had a cockroach. We have pictures and a video.
Cockroach in hotel room. Ended up in our toilet.
Air conditioning leaking for the second time.
Air conditioning leaking for the first time, they should’ve moved our rooms, they didn’t, air conditioning still didn’t work in the room smelled like mold.
Stayed 19 nights in Oct 2025

8/10 Good

Bruce

Stayed 4 nights in Oct 2025

10/10 Excellent

Porfirio b

Stayed 1 night in Oct 2025

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything convenient, easy access to transpo & shopping mall. 9nly parking space is not spacious.
Stayed 2 nights in Oct 2025

8/10 Good

Billy

Liked: Staff & service
Nice and relaxing
Stayed 1 night in Sep 2025

6/10 Okay

Billy

Liked: Cleanliness, staff & service
Was ok up until the point of the earth quake we had to evacuate from the tenth floor was terrible building swaying from side to side. Did not sleep there that night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Camilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Ronald

Stayed 10 nights in Sep 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to welcome us and make our stay pleasurable, going out of their way to be helpful. The amenities are clean and well maintained, the buffet lunch world class. It was very convenient having a free chilled water machine on our floor and just down from our room. There's Sky TV with local channels plus YouTube. Ayala Mall is directly across from us, as well as a McDo and a 7-Eleven. There's even a jeepney/ Aircon van terminal there as well, across the street. The swimming pool was a little small but the environment around the pool and the bar made up for it. I would highly recommend staying here, we enjoyed our stay very much.
Stayed 6 nights in Sep 2025