Holiday Inn Phoenix - Chandler by IHG

3.0 star property

Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Exterior
Property amenity
Meeting facility
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Room service
  • Housekeeping

Explore the area

View map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Place, Ocotillo Golf Resort
    ‪10 min walk‬
  • Place, Chandler Fashion Center
    ‪8 min drive‬
  • Place, Wild Horse Pass Motorsports Park
    ‪13 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪27 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(11 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About the area

Chandler

Located in Chandler (Ocotillo), Holiday Inn Phoenix - Chandler by IHG is within a 10-minute drive of Chandler Center for the Arts and Chandler Fashion Center. .This hotel is 8.5 mi (13.7 km) from Wild Horse Pass Motorsports Park and 8.9 mi (14.3 km) from Phoenix Premium Outlets.

What's nearby

  • Ocotillo Golf Resort - 10 min walk - 0.9 km
  • Chandler Fashion Center - 8 min drive - 9.8 km
  • Chandler Center for the Arts - 9 min drive - 9.4 km
  • Phoenix Premium Outlets - 12 min drive - 15.4 km
  • Wild Horse Pass Motorsports Park - 13 min drive - 15.4 km

Getting around

  • Chandler Fashion Center Transit Center - 15 min drive
  • Maricopa Station - 27 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Black Rock Coffee Bar - ‬4 min walk
  • ‪Sidelines Tavern & Grill - ‬3 min drive
  • ‪McDonald's - ‬2 min drive

About this property

Holiday Inn Phoenix - Chandler by IHG

Hotel with an outdoor pool, in the vicinity of Chandler Fashion Center
Holiday Inn Phoenix - Chandler by IHG offers 106 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chandler hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 106 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Enjoy a meal at The Spoke Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Chandler? This hotel has 2500 square feet (232 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Spoke Cafe - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 978 reviews
Rating 8 - Good. 214 out of 978 reviews
Rating 6 - Okay. 83 out of 978 reviews
Rating 4 - Poor. 40 out of 978 reviews
Rating 2 - Terrible. 35 out of 978 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

La Verne

Liked: Staff & service
A great hotel and location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Although I did not like paying an additional fee for parking in an unsecured lot, this is my only complaint about my stay at this Holiday Inn. The staff at the Chandler location were wonderful. A super friendly greeting every time I passed through the lobby. Any issues or concerns with my accommodations were addressed promptly and to my complete satisfaction. This is a great place to stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, clean place.

Friendly, helpful staff makes the stay really enjoyable.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

April Michele

Liked: Amenities
The front desk staff was wonderful, helpful and compassionate. The ladies were welcoming, personable and genuinely kind.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

esthermarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool
Stayed 5 nights in Jul 2025

6/10 Okay

James

Travelled with family

Old and run down, unfriendly receptionist

Charged us $12 to park when the neighboring business (restaurants, etc) were free.
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Corrine, Kimberly

Stayed 3 nights in Jul 2025

6/10 Okay

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort

The air worked well

It was quiet and nice but the tub had an serious drip and they had me wait for my room out in the pool area when it was 111 degrees.
Stayed 2 nights in Jul 2025

6/10 Okay

Vance

Liked: Cleanliness, property conditions & facilities, room comfort
The first room I was put into was never cleaned after the last occupant. Also, charging for parking in the middle of a suburb with plenty of parking is just a money grab.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coolest stay ever.

My stay at the hotel was wonderful, the receptionist was so sweet and welcoming,i will definately be there again, over and over.
Stayed 1 night in Jul 2025

10/10 Excellent

Mustapa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Shelley

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked us in was extremely friendly and really established a great tone for the stay
Stayed 1 night in Jun 2025

2/10 Terrible

Jose

Travelled with family
Nobody told me I was going to pay for parking I did not pay for parking even in Vegas plus that should be advertised when reservations are made so that you have a choice of looking for another place if you don’t like to pay for parking
Stayed 1 night in Jun 2025

10/10 Excellent

Amra, El Paso

Stayed 7 nights in May 2025

10/10 Excellent

Ken

Stayed 4 nights in Jun 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place tostay

Everything wasgreat.
Stayed 3 nights in Jun 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. The manager was phenomenal.
Stayed 3 nights in May 2025

10/10 Excellent

Erena

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
$12 to park. Another way to get more money from you
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in May 2025