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Best Western Plus Lower South End

2.5 star property

Photo gallery for Best Western Plus Lower South End

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Lobby
Free daily continental breakfast
Business centre

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
242 E Woodlawn Road, Charlotte, NC, 28217
  • Billy Graham Library
    ‪3 min drive‬
  • Bank of America Stadium
    ‪7 min drive‬
  • SouthPark Mall
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charlotte

With a stay at Best Western Plus Lower South End in Charlotte (York Road), you'll be a 4-minute drive from Billy Graham Library and 7 minutes from Charlotte Convention Center. .This hotel is 4.5 mi (7.2 km) from Spectrum Center and 5 mi (8 km) from Bank of America Stadium.

What's nearby

  • Billy Graham Library - 3 min drive - 3.4 km
  • Bank of America Stadium - 7 min drive - 6.1 km
  • Charlotte Convention Center - 7 min drive - 6.5 km
  • SouthPark Mall - 8 min drive - 7.1 km
  • Spectrum Center - 8 min drive - 7.1 km

Getting around

  • Woodlawn Station - 3 min walk
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Waffle House - ‬8 min walk
  • ‪The Olde Mecklenburg Brewery & Biergarten - ‬15 min walk
  • ‪Azteca - ‬3 min walk
  • ‪Club Onyx - ‬13 min walk

About this property

Best Western Plus Lower South End

Hotel in Charlotte with free breakfast and a fitness center
Best Western Plus Lower South End offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and LCD televisions. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Charlotte? This hotel has 900 square feet (84 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 8:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Western Lower South End
Best Plus Lower End Charlotte
Best Western Sterling Hotel Suites
Best Western Plus Lower South End Hotel
Best Western Plus Lower South End Charlotte
Best Western Plus Lower South End Hotel Charlotte

Best Western Plus Lower South End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 343 out of 1005 reviews
Rating 8 - Good. 291 out of 1005 reviews
Rating 6 - Okay. 161 out of 1005 reviews
Rating 4 - Poor. 114 out of 1005 reviews
Rating 2 - Terrible. 96 out of 1005 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay on point

It was an overnight trip but the staff was very helpful and kind. Would definitely stay again they are remodeling to mak it better.
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Curtis

Beds comfortable and breakfast was good

The beds were comfortable with coffee in the room. The bathtub did not drain properly. The laundry machines were out of order. Breakfast had some hot options which was nice. Staff were friendly.
Stayed 2 nights in Apr 2025

8/10 Good

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine Stay despite Renovations.

Major renovation ongoing hence breakfast was a grab and go affair, bagels, muffins and yoghurt. Rooms very comfortable and clean, approximately 10 - 12 minutes from the airport.....there is a Panera Bread and 7-11 a 4 minute walk away.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Stayed 2 nights in Apr 2025

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
I booked a two night stay. There were baby and adult roaches in both beds, around the AC, refrigerator and bathroom. I was told by Kay the front desk Clerk to request a refund from Expedia.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan, Tamarac

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Apr 2025

6/10 Okay

vinod

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Good except AC noisy

AC was terrible, making loud noise and couldn’t sleep. Breakfast was good
Stayed 1 night in Apr 2025

10/10 Excellent

irwin

Stayed 2 nights in Apr 2025

6/10 Okay

Evena

Liked: Cleanliness
Disliked: Staff & service, amenities
Clean but stay are very rude and they lie.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Stayed 1 night in Apr 2025

10/10 Excellent

LORETTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfy. Very convenient to highway
Stayed 1 night in Apr 2025

6/10 Okay

Latisha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

STEPHAN ALEXANDER

Stayed 3 nights in Apr 2025

6/10 Okay

Paula

Travelled with family, Business traveller
Liked: Cleanliness
Best western serve the purpose that we needed.
Stayed 1 night in Apr 2025

2/10 Terrible

ursula

Travelled with group
Disliked: Cleanliness, property conditions & facilities
I stayed in few Best Western hotels in the past in California and outside of US in Europe. After this experience i think I am done with BW. My main issues : bedsheets and towels did not look or smell fresh, pilow covers had old stains. Breakfast - white toast bread and some danish, no muffins no bagles, no dark bread... i decided to have the waffle dispenser didn't work properly... so i ended up having an orange and an apple...btw i went to the have my breakfast at 7:45 Am so no excuse tfor the breakfast bar to be empty.. Also the water in the bathrub wasn't draining when I took the shower. Once again I am comparing this stay to the same chain of Best Western hotels and I am extremely disappointed.
Stayed 1 night in Apr 2025

10/10 Excellent

forrest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will rent to under 21 people
Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Stayed 1 night in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Julie

Stayed 1 night in Apr 2025

10/10 Excellent

Keyanna, Temple Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff
Stayed 1 night in Apr 2025

2/10 Terrible

Logan

Stayed 1 night in Apr 2025

8/10 Good

sandrella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the process of being renovated. This was no problem. The room was clean. The only negative was that the fire alarm went off in the middle of the night. It was a false alarm, I was unable to go back to sleep after that because there were sirens passing the hotel constantly. The continental breakfast was very good.
Stayed 1 night in Apr 2025

10/10 Excellent

Xavon

Stayed 1 night in Apr 2025

2/10 Terrible

gp

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025