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Comfort Inn Matthews - Charlotte

2.5 star property

Photo gallery for Comfort Inn Matthews - Charlotte

Standard Room, 2 Queen Beds, Non Smoking
Lobby
Free daily buffet breakfast
Seasonal outdoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Sportsplex at Matthews
    ‪5 min drive‬
  • Place, SouthPark Mall
    ‪18 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(108 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(91 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
Fairfield Inn & Suites by Marriott Charlotte Matthews
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,011 reviews
The price is NZ$178
includes taxes & fees
5 Nov - 6 Nov
Fairfield Inn & Suites by Marriott Charlotte Matthews

About the area

Matthews

With a stay at Comfort Inn Matthews - Charlotte in Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. .This hotel is 11 mi (17.7 km) from Bank of America Stadium and 9.4 mi (15.1 km) from SouthPark Mall.

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 3.0 km
  • Sportsplex at Matthews - 5 min drive - 5.0 km
  • Bojangles' Coliseum - 13 min drive - 13.9 km
  • Spectrum Center - 17 min drive - 19.6 km
  • SouthPark Mall - 18 min drive - 14.5 km

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬8 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Miki's Restaurant - ‬18 min walk
  • ‪Cracker Barrel - ‬6 min walk

About this property

Comfort Inn Matthews - Charlotte

Hotel in Matthews with free breakfast and a 24-hour fitness center
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Matthews? This hotel has 1798 square feet (167 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Reviews

Comfort Inn Matthews - Charlotte Reviews

8.2

Very good

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 514 out of 1051 reviews
Rating 8 - Good. 285 out of 1051 reviews
Rating 6 - Okay. 124 out of 1051 reviews
Rating 4 - Poor. 69 out of 1051 reviews
Rating 2 - Terrible. 59 out of 1051 reviews

Reviews

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was lovely, room was clean and sheets were soft. Breakfast was a pleasant surprise.
Stayed 1 night in Aug 2025

8/10 Good

Latora

Liked: Staff & service
Ms Tabitha was very friendly! She was welcoming to me and my family during our stay for volleyball. Will definitely come again!
Stayed 1 night in Aug 2025

6/10 Okay

Laurie

Liked: Cleanliness, staff & service
Great breakfast selection. Did not like walking outside hotel to enter the pool area.
Stayed 1 night in Jul 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check-in
Stayed 1 night in Aug 2025

2/10 Terrible

Brian Todd

Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel does everything it needs to do. Nothing more, nothing less. Staff was super friendly and accommodating. The breakfast offered is simple but sufficient. Lots of places nearby to eat and shop. But a little far from the main city. But still doable. Room did have an interesting smell and the mini fridge worked but was water logged. Oh, the holding fee was decent. Definitely a plus. All in all, I would come here again.
Stayed 3 nights in Jul 2025

8/10 Good

Preston

Travelled with family
Liked: Cleanliness, staff & service
The room was clean and comfortable. The only issue was that the room seemed very humid and a very musty/moldy smell coming from the air conditioner. I think they need new air conditioners.
Stayed 1 night in Jul 2025

10/10 Excellent

Demond

Stayed 3 nights in Jul 2025

8/10 Good

Darnell

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the breakfast but otherwise , everything else was fine
Stayed 1 night in Jul 2025

10/10 Excellent

claudia, pasadena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceptionally friendly and helpful.
Stayed 3 nights in Jul 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
convenience
Stayed 3 nights in Jul 2025

6/10 Okay

Lekisha

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

L. H.(Zari)

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous & very helpful staff; quiet & relaxing; close to shops & restaurants - Sam's Club is right next door!
Stayed 5 nights in Jul 2025

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found a pair of socks and a plastic cup under chair in corner black long hairs multiple places throughout room a/c wouldn’t get to temperature was constantly running didn’t want a frozen room just at 72 seemed to be pushing the unit to its limits. Staff was great and allowed an hour early check in. Thank you. First time in area.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeanine

Stayed 3 nights in Jul 2025

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many shops
Stayed 2 nights in Mar 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were greeted by friendly staff and our room was neatly organized and clean.
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Liked: Cleanliness
It’s an older property in a great location. Comfortable rooms and really great staff. Breakfast bar was meh! Coffee was about the worst I’ve had in… well…forever. Better coffee moves that rating up an extra star for sure.
Stayed 4 nights in Jul 2025

2/10 Terrible

Isabella

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs major renovation. Horrible state. Staff is very friendly.
Stayed 3 nights in Jun 2025

2/10 Terrible

Chiheon

Stayed 2 nights in Jul 2025

10/10 Excellent

James, Peoria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Fernando

Stayed 2 nights in Jul 2025