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Comfort Inn Matthews - Charlotte

2.5 star property

Photo gallery for Comfort Inn Matthews - Charlotte

Lobby
Business centre
Down duvets, pillow-top beds, desk, laptop workspace
Free daily buffet breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, Bank of America Stadium
    ‪18 min drive‬
  • Place, Carowinds Theme Park
    ‪23 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(124 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(106 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Quality Inn & Suites Matthews - Charlotte
Stallings
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
3.7 out of 5, Good, 1,003 reviews
The price is NZ$128
includes taxes & fees
17 May - 18 May
Quality Inn & Suites Matthews - Charlotte

About the area

Matthews

With a stay at Comfort Inn Matthews - Charlotte in Matthews, you'll be within a 15-minute drive of Spectrum Center and Bojangles' Coliseum. .This hotel is 10.6 mi (17.1 km) from Charlotte Convention Center and 11.2 mi (18 km) from Bank of America Stadium.

What's nearby

  • Matthews Heritage Museum - 4 min drive - 3.7 km
  • Spectrum Center - 17 min drive - 20.3 km
  • SouthPark Mall - 17 min drive - 14.8 km
  • Bank of America Stadium - 18 min drive - 21.6 km
  • Carowinds Theme Park - 23 min drive - 41.5 km

Getting around

  • Charlotte Station - 20 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬6 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Comfort Inn Matthews - Charlotte

Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Matthews? This hotel has 1798 square feet (167 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 600 out of 1201 reviews
Rating 8 - Good. 317 out of 1201 reviews
Rating 6 - Okay. 140 out of 1201 reviews
Rating 4 - Poor. 78 out of 1201 reviews
Rating 2 - Terrible. 66 out of 1201 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Felicia

Travelled with family and small children, Business traveller
Disliked: Amenities
Room matched the price... Decent staff Breakfast was canceled due to snow storm, I only booked bc of free breakfast. I felt they should have at least had grab and go bags for guests, as no restaurants were open in the area either
Stayed 2 nights in Jan 2026

10/10 Excellent

Catrina

Everything was great except it took the heat a long time to come on.
Stayed 1 night in Feb 2026

10/10 Excellent

Chloe

Stayed 1 night in Jan 2026

6/10 Okay

Sharon, Hartland

Travelled with partner
Staff was nice. Shower curtain was practically falling off and could have been a cleaner room. Elevator broke down while we were there.
Stayed 1 night in Jan 2026

2/10 Terrible

Karen

Disliked: Staff & service, amenities
Never again ice machine down NO USB PORT they need to update. This was emergency giveaway situation and they said it was a very good place to come to you and this was like OK let me go there. Big mistake. The tub had no stopper to take a bath trust and believe I can equip to take care of craziness. I cleaned up behind housekeeping, cause I don’t trust their cleaning and even I put a towel in the tub to sit on, but there was no stopper to take a bath.. Yeah, will not be back
Stayed 1 night in Jan 2026

10/10 Excellent

Madison

Stayed 1 night in Jan 2026

2/10 Terrible

Victoria

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel greeted us with a pungent mix of cigarette smoke and lingering marijuana aroma. Check-in was swift, and we were promptly placed on the first floor. However, the room was in a state of disrepair, with visible mold and leaks throughout. The images displayed on Expedia don’t look the same. Hand prints on the headboard, a post card that was written on from a previous guest. Mold in the bathroom, red body fluids on the wall & feces . Absolutely disgusting shame on Expedia for not returning my money. It was definitely not a hotel experience more so haunted hotel with nasty all over it . Highly recommend you find another property to stay with
Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Stayed 1 night in Jan 2026

10/10 Excellent

Tiliyah

Liked: Cleanliness
We only got to eat once
Stayed 3 nights in Jan 2026

10/10 Excellent

Hope

Stayed 7 nights in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good breakfast, convenient location. I will always use this location for my regular visits to NC.
Stayed 4 nights in Jan 2026

8/10 Good

Lorie

Business traveller
Liked: Cleanliness
Room good, most of the staff nice. Breakfast just ok. Wish it was a little better. Overall, I am coming back next week.
Stayed 4 nights in Jan 2026

10/10 Excellent

Otto

Stayed 1 night in Jan 2026

10/10 Excellent

Norma

Liked: Cleanliness, property conditions & facilities
Everything was super great!!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Stayed 2 nights in Dec 2025

10/10 Excellent

Hope

Stayed 1 night in Jan 2026

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean facility, friendly staff. 24 hour coffee available. Love staying here
Stayed 1 night in Jan 2026

10/10 Excellent

Nadine

Great value!
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Stayed 4 nights in Jan 2026

10/10 Excellent

luis

Stayed 1 night in Jan 2026

8/10 Good

Katharine

Stayed 1 night in Jan 2026

10/10 Excellent

dennis

Liked: Cleanliness, amenities
Clean and good location we went Bojangles collision to watch AHL games
Stayed 2 nights in Jan 2026

2/10 Terrible

anne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No housekeeping service. Bed was not made, bathroom not cleaned, on bothbdays
Stayed 3 nights in Jan 2026

10/10 Excellent

Randy

Stayed 2 nights in Jan 2026

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good variety
Stayed 1 night in Jan 2026