Omni Charlotte Hotel

4.0 star property

Photo gallery for Omni Charlotte Hotel

Rooftop terrace
Lobby
Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Rooftop bar, al fresco dining, open selected days
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Breakfast available

Explore the area

View map
132 E Trade St, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪1 min walk‬
  • Place, Blumenthal Performing Arts Center
    ‪3 min walk‬
  • Place, Spectrum Center
    ‪3 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed (Club Exec Suite)

  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed (Club Premier Room)

  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Queen Beds (Club Premier Room)

  • City view
  • 59 sq m
  • Sleeps 5
  • 2 Queen Beds

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(79 reviews)
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • City view
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 69 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite (Parlor Component - 1 Queen Murphy Bed)

  • City view
  • Sleeps 4
  • 1 Queen Murphy Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(114 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Charlotte

With a stay at Omni Charlotte Hotel, you'll be centrally located in Charlotte, steps from Queen City Quarter and within a 5-minute walk of Blumenthal Performing Arts Center. .This hotel is 0.2 mi (0.3 km) from Mint Museum of Craft Design and 0.3 mi (0.5 km) from Discovery Place.

What's nearby

  • Queen City Quarter - 1 min walk - 0.2 km
  • Blumenthal Performing Arts Center - 3 min walk - 0.3 km
  • Spectrum Center - 3 min walk - 0.3 km
  • Discovery Place - 6 min walk - 0.5 km
  • Charlotte Convention Center - 9 min walk - 0.8 km

Getting around

  • Tryon Street Tram Stop - 2 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 19 min drive

Restaurants

  • ‪Nuvole Rooftop TwentyTwo - ‬2 min walk
  • ‪RedEye Diner - ‬1 min walk
  • ‪Caribou Coffee - ‬2 min walk
  • ‪Chima Steakhouse - ‬3 min walk
  • ‪Tupelo Honey Southern Kitchen & Bar - ‬3 min walk

About this property

Omni Charlotte Hotel

Hotel with a seasonal outdoor pool, steps from Queen City Quarter
Omni Charlotte Hotel offers 374 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 374 guestrooms featuring MP3 docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including a health club and a seasonal outdoor pool. Additional features at this hotel include wireless internet access (surcharge), concierge services, and a hair salon.
Grab a bite to eat at Trade Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Charlotte? This hotel has 14800 square feet (1375 square meters) of space consisting of conference space and 6 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Trade Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coin Bar (Seasonal) - This rooftop bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open select days.
Trade Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 48 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coin Bar (Seasonal)
  • Trade Bar
  • Trade Restaurant

Things to do

  • Health club
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,800 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 16.09 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 35 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 16.09 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Guests with pets must sign a waiver upon check-in.

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Charlotte Hotel
Charlotte Omni
Charlotte Omni Hotel
Hotel Omni Charlotte
Omni Charlotte
Omni Charlotte Hotel
Omni Hotel Charlotte
Charlotte Omni
Omni Charlotte
Omni Hotel Charlotte
Omni Charlotte Hotel Hotel
Omni Charlotte Hotel Charlotte
Omni Charlotte Hotel Hotel Charlotte

Omni Charlotte Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 848 out of 1240 reviews
Rating 8 - Good. 190 out of 1240 reviews
Rating 6 - Okay. 96 out of 1240 reviews
Rating 4 - Poor. 38 out of 1240 reviews
Rating 2 - Terrible. 68 out of 1240 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2025

4/10 Poor

Cindy

Liked: Cleanliness
Disliked: Amenities
Pool was closed
Stayed 2 nights in Oct 2025

10/10 Excellent

Mischelle, loxahatchee

Stayed 2 nights in Oct 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Amenities
The pool and coin bar by the pool were both closed for renovations and this was not communicated to incoming guests. I booked this hotel in large part for that amenity and was pretty taken aback by that.
Stayed 3 nights in Oct 2025

10/10 Excellent

Spencer, Wilson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing and friendly!
Stayed 1 night in Oct 2025

10/10 Excellent

Earnest, Raleigh

Stayed 3 nights in Oct 2025

10/10 Excellent

Clarence, Danville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the location, staff and everything about this hotel!
Stayed 2 nights in Oct 2025

6/10 Okay

Jo, London

Disliked: Property conditions & facilities
The room was poor, the air con/heating did not work and we were freezing all night. There was also a draft at the window, which did not help so did not get much sleep and looked forward to getting into the car for some heating.
Stayed 1 night in Oct 2025

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was great from pulling up and the guys taking all of our stuff up to our room.Then the front desk was great answered all my questions on restaurants and things to do. I would highly recommend staying here.
Stayed 3 nights in Oct 2025

8/10 Good

Sandra, SURFSIDE BEACH

Travelled with family
Liked: Amenities
AC was very loud. Toilet sprayed water out of tank. Had to ask for more towels. Buffet only option for breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the valet that handled our vehicle and all those that we came in contact with that works there, we could not have been more pleased. Courteous, caring and all pleasant. We really appreciate the service. The room was beautiful and we got to take advantage of the club 14 breakfast and happy hour. All very nicely done. We would definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Stayed 1 night in Oct 2025

10/10 Excellent

Karen, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From valet staff to front desk to bat staff, excellent service and pleasure to experience.
Stayed 2 nights in Oct 2025

2/10 Terrible

Atinderpal

Stayed 1 night in Aug 2025

10/10 Excellent

Lacey, Wake Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Super close to the spectrum center- we were there for a concert. No complaints about our stay! Beds were comfortable and rooms were perfect size
Stayed 1 night in Oct 2025

8/10 Good

sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

10/10 Excellent

carissa

Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie, Hampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is top tier. My birthday weekend was the best. And everything was within walking distance! I’m definitely coming back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025