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Comfort Inn Chattanooga Downtown Southside

2.5 star property

Photo gallery for Comfort Inn Chattanooga Downtown Southside

Standard Room, 2 Queen Beds, Non Smoking
Lobby
Exterior
Seasonal outdoor pool
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

View map
2420 Williams St, Chattanooga, TN, 37408
  • Place, Chattanooga Choo Choo Historic District
    ‪15 min walk‬
  • Place, Chattanooga Convention Center
    ‪2 min drive‬
  • Place, Ruby Falls
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(97 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Chattanooga

With a stay at Comfort Inn Chattanooga Downtown Southside in Chattanooga (Downtown Chattanooga), you'll be within a 5-minute drive of Chattanooga Convention Center and Chattanooga Choo Choo Historic District. .This hotel is 2.5 mi (4 km) from Tennessee Aquarium and 3 mi (4.8 km) from Ruby Falls.

What's nearby

  • Chattanooga Choo Choo Historic District - 15 min walk - 1.3 km
  • Chattanooga Convention Center - 2 min drive - 1.8 km
  • University of Tennessee at Chattanooga - 3 min drive - 2.1 km
  • Ruby Falls - 3 min drive - 4.1 km
  • Tennessee Aquarium - 3 min drive - 3.2 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 130 min drive

Restaurants

  • ‪Pizza Bros Southside - ‬10 min walk
  • ‪Southside Social - ‬13 min walk
  • ‪FEED co. Table and Tavern - ‬12 min walk
  • ‪Honey Seed - ‬13 min walk
  • ‪Taqueria Jalisco Ania - ‬17 min walk

About this property

Comfort Inn Chattanooga Downtown Southside

Hotel with free breakfast, near Chattanooga Choo Choo Historic District
Comfort Inn Chattanooga Downtown Southside offers 91 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 91 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a hot tub, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Art supplies
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Downtown Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Lookout Mountain Hotel Downtown
Comfort Inn Downtown Hotel Chattanooga
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel Chattanooga

Comfort Inn Chattanooga Downtown Southside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 447 out of 1008 reviews
Rating 8 - Good. 306 out of 1008 reviews
Rating 6 - Okay. 131 out of 1008 reviews
Rating 4 - Poor. 66 out of 1008 reviews
Rating 2 - Terrible. 58 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Aug 2025

4/10 Poor

Camryn

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Disappointment

The young man that checked us in was awesome! Welcoming and professional. Unfortunately the room was not clean. There was hair, tons of it, in the tub and the toilet. The sink and mirror were dirty too. The bath mat was not fresh. I went to the lobby but they were low on options. I went to the store and bought cleaning supplies and cleaned the bathroom myself. The next morning I spoke with a manager. She was rude and disinterested. I was appalled by her attitude the two times I had to talk to her. On day 2, I noticed drops of blood across the carpet. Carpet is darker so I missed it initially. The breakfast was good. The gym was rough. No cleaning supplies and it was not cleaned in the 3 days that I used it! The beds were comfortable.
Stayed 3 nights in Jul 2025

4/10 Poor

Paige

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Just ok.

Front desk staff at check in is nice. Breakfast guy is awful and rude. He closes by 830 and hours are till 9. If you ask him a question he will yell at you. Had front desk lady pounding on my door at almost 10pm to tell me to lock my door. She just kept pounding louder and yelling front desk louder and louder. I had spent almost 2 hours rocking my baby to sleep. She woke him up. Pool is okay, just kinda dirty from being outside. The area is pretty bad, but where the hotel sits there’s nothing around so had no issues. I wouldn’t chose to stay here again due to the breakfast staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Paige

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was extremely clean The front desk staff was always nice The breakfast was extremely lacking, and the man in charge was extremely rude. He really put a damper on our stay. He would start taking everything away and turning it off 30 minutes before it ended and when you asked he would yell at you that you need to come earlier. My 3 year old autistic son needed a cup, and unknowingly grabbed a cup of hot coffee which spilled all over him. The man’s response was to shake his head and hands in anger. If it wasn’t for him, our stay would have been 5 star. If you have young children who enjoy the breakfast I would avoid this hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Alice

Stayed 1 night in Jul 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a great stay with comfortable beds and pillows
Stayed 1 night in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and helpful!
Stayed 1 night in Jul 2025

4/10 Poor

Jenifer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The AC unit is from the 1980’s and very loud. We had no shower curtain. The bathtub faucet was leaking. The beds were not horrible but a little on the firm side which is fine with me. The pool was filthy. Otherwise the property seemed cleaned. I would have liked to have been greeted upon entry since we were the only ones at the desk at the time but the lady behind the desk was training someone which I understand and sat there a minute before being greeted.
Stayed 1 night in Jul 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nina, Mandeville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to ruby falls
Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The young man at the desk was very polite and professional and quick
Stayed 1 night in Jul 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time

Clean and close to all the things we had planned
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhonda

Business traveller, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property was close to our convention downtown without being crowded. Best of all worlds.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shine

Stayed 1 night in Jul 2025

4/10 Poor

Brantly

Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
staffs willingness to provide the information needed to make our stay a pleasant one thank you
Stayed 3 nights in Jul 2025

8/10 Good

Dianna

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

ALTAF

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Easy accessible. Nice breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

John stephen

Liked: Amenities
It is good. We enjoyed.
Stayed 1 night in Jun 2025