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Comfort Inn & Suites Hamburg - Buffalo South

2.5 star property

Photo gallery for Comfort Inn & Suites Hamburg - Buffalo South

Free buffet breakfast
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Fitness facility
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Parking included

Explore the area

View map
3615 Commerce Pl, Hamburg, NY, 14075
  • Place, Hilbert College
    ‪2 min drive‬
  • Place, Hamburg Fairgrounds
    ‪3 min drive‬
  • Place, Highmark Stadium
    ‪5 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

7.6 out of 10
Good
(15 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(27 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(70 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby sitting area
Holiday Inn Express Hotel & Suites Hamburg by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,001 reviews
The price is NZ$248
includes taxes & fees
23 Nov - 24 Nov
Holiday Inn Express Hotel & Suites Hamburg by IHG

About the area

Hamburg

With a stay at Comfort Inn & Suites Hamburg - Buffalo South, you'll be centrally located in Hamburg, a 5-minute drive from Lake Erie and 8 minutes from Highmark Stadium. .This hotel is 10.4 mi (16.7 km) from KeyBank Center and 0.9 mi (1.5 km) from South Shore Golf Course.

What's nearby

  • Hilbert College - 2 min drive - 3.6 km
  • Hamburg Fairgrounds - 3 min drive - 4.3 km
  • Hamburg Gaming at the Fairgrounds - 4 min drive - 4.7 km
  • Highmark Stadium - 5 min drive - 9.0 km
  • KeyBank Center - 16 min drive - 23.1 km

Getting around

  • Buffalo-Exchange Street Station - 20 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 28 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Burger King - ‬19 min walk

About this property

Comfort Inn & Suites Hamburg - Buffalo South

Hotel in Hamburg with free breakfast and a fitness center
Comfort Inn & Suites Hamburg - Buffalo South offers 61 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 61 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per week
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Reviews

Comfort Inn & Suites Hamburg - Buffalo South Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 356 out of 1020 reviews
Rating 8 - Good. 265 out of 1020 reviews
Rating 6 - Okay. 177 out of 1020 reviews
Rating 4 - Poor. 106 out of 1020 reviews
Rating 2 - Terrible. 116 out of 1020 reviews

Reviews

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stop for the night while traveling. The staff was really nice.
Stayed 1 night in Jul 2025

8/10 Good

Deborah, Angelica

Liked: Cleanliness, staff & service
Property is older. Some things needed attention. Exit lights in halls lit, but taped together. Over head light blinking constantly. But the room was clean, however the TV didn't work. We were really just there to sleep after an event so it wasn't a big deal. All in all it was great for what we needed.
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

4/10 Poor

Michelle

Disliked: Property conditions & facilities
Overall the hotel and staff wasnt horrible, what was horrible was the fact that I couldn’t shower because there was no hot water. It got barely lukewarm, not anywhere close enough to shower
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing for $200 a night. Hotel is rundown and in poor shape.
Stayed 1 night in Jul 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful and the front desk staff was friendly and very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in Jul 2025

4/10 Poor

Patrick

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pictures and any ratings over 0-2 are deceiving. There is a sign on the front desk that says people rated it an 8. something and there is NO WAY unless they were all ratings from family members! When I entered my room, the smoke detector was hanging from the ceiling with no batteries. Toilet seat was only halfway hinged and when I left my room, the door latch would not connect, so my room would not lock. I reported these things and they were fixed, however, at a very inconvenient time. After they fixed the door (which they had to remove the handle and take it all apart), my key cards had to be re-programmed EVERY TIME I LEFT THE ROOM. So it was not very convenient for me to have to go to the front desk every time I returned to the hotel. One of the reasons I picked this hotel was because the listing said there was a pool, which was closed indefinitely- I would not have known that unless I asked for pool hours. Hallways smell bad, only working ice machine was on 1st floor next to desk. Every time I had to get ice, the desk clerk would come over to watch how much I was taking (an amount comparable a quart-sized ziplock bag) yet they let renters from Red Roof Inn next door come in and fill up big containers. Hotel luggage carts were falling apart - I’m sure I’ll need a tetanus shot from using them.
Stayed 6 nights in Jul 2025

8/10 Good

Herm (Ethan)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Michael

Travelled with family

Overpriced and needs a serious facelift

I travel A LOT and this was the most overpriced and undervalued stay of my life. We paid over $300.....even though the max price listed on the door of the room was under $200......which still would have been overpriced. The room was even more tired than I was after a 13 hour drive. Upon arrival, the individual working at the desk was very friendly.....once she decided to look up from her phone. The individual at the desk when we checked out never looked up from her phone, never said a word to us, and looked to be bothered by our presence. The room was so strong with odor (either a cover-up spray or cologne from the previous guest) that 3 of the 4 of us that stayed wound up having an allergy attack. I have a doctor's appointment at 2 today to deal with a serious case of conjunctivitis that has now developed after my stay. I am thankful that we had a place to lay our head on the way home from our vacation but there is absolutely zero chance I would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was really nice and quiet. The jacuzzi didn’t work, but meh, the quietness made up for it.
Stayed 2 nights in Jul 2025

4/10 Poor

Ty

Travelled with family, Travelled with pets
Got to the property and went to check in and the receptionist was rude, shower rod about falling off wall, and the pool was closed and was one of the reasons for stay
Stayed 1 night in Jul 2025

4/10 Poor

Heather

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
During check in the staff talked on her cell Phone to someone the entire time. We immediately went to find the pool and found out that the pool was closed. This was a deciding factor in booking this hotel. The room has a terrible smell.
Stayed 1 night in Jul 2025

4/10 Poor

Brenda, Amherst

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was filthy in room 114. No one seemed to take care of this place. The tv was blaring in the empty dining area at 7am. Why? Turn the volume down! I booked this hotel for the pool but it was closed. I’m done with comfort inns. The breakfasts are inedible.
Stayed 1 night in Jul 2025

6/10 Okay

Nan

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Rude & Nasty

There was a nasty woman named Robin behind the desk, I paid for 3 separate rooms and drove 6 hours and in the morning I asked for a later checkout for all 3 rooms, (1 hour only) check out was 11, I asked for 12, well this Robin said “ABSOLUTELY NOT, WE DONT DO THAT HERE” didn’t even say, you can but there would be a fee. I’ve stayed in the best places and you can always get a late checkout. A dump like this should kiss your behind instead of being nasty. Also her cloths were very dirty, she should be changing oil, not being unfriendly and rude to guests. 8000 thumbs down 👎
Stayed 1 night in Jul 2025

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, amenities
Good for the money.
Stayed 1 night in Jul 2025

8/10 Good

Peggy J.

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Christine

Stayed 1 night in Jul 2025

2/10 Terrible

donna, Angola

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a complete disaster for the price. First, no one knew what was going on! Room dirty, burns in sink, holes in curtains, not vacuumed. Yuk! Will never stay or recommend to anyone.
Stayed 1 night in Jul 2025

10/10 Excellent

Amra

Stayed 1 night in Jun 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & clean

Nice bedding and mattress. Clean lobby & carpets. Pool not available.
Stayed 5 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pool was down, couldn't connect devices to TV

Called ahead before booking a few months ago to make sure pool was working. Didn't work at all while we were there and couldn't get a DVD player to work (could not change inputs even though it was plugged in.) Front desk had no idea how to fix and forgot to even come by and check.
Stayed 2 nights in Jun 2025

8/10 Good

Bruce

Stayed 1 night in Jun 2025