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Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

Free buffet breakfast
Pool
Meeting facility
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
107 Carter Rd S, Ashland, VA, 23005
  • Place, Randolph-Macon College
    ‪16 min walk‬
  • Place, Ashland/Hanover Visitor's Center
    ‪2 min drive‬
  • Place, Banks Tennis Center
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

7.8 out of 10
Good
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower (Communications, Mobility Accessible)

Separate bathtub and shower, jetted bath, rainfall showerhead

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Communications, Mobility Accessible)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility Accessible)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(39 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(22 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Room amenity

Suite, 1 King Bed with Sofa bed (Additional Living Area)

8.6 out of 10
Excellent
(12 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Room amenity

Suite, Multiple Beds (Additional Living Area)

8.6 out of 10
Excellent
(42 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room (Bed Type Assigned at Check-In)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room (Bed Type Assigned at Check-In)

7.0 out of 10
Good
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Ashland

With a stay at Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG in Ashland, you'll be in the suburbs, within a 15-minute drive of Kings Dominion and Randolph-Macon College. .This hotel is 19.5 mi (31.4 km) from Short Pump Town Center and 1.4 mi (2.2 km) from Ashland/Hanover Visitor's Center.

What's nearby

  • Randolph-Macon College - 16 min walk - 1.4 km
  • Ashland/Hanover Visitor's Center - 2 min drive - 2.1 km
  • Banks Tennis Center - 3 min drive - 2.4 km
  • Kings Dominion - 7 min drive - 12.8 km
  • Short Pump Town Center - 17 min drive - 33.0 km

Getting around

  • Ashland Station - 7 min drive
  • Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

  • ‪Wawa - ‬14 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Panera Bread - ‬7 min walk

About this property

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG offers 115 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 115 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Ashland? This hotel has 1250 square feet (113 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,250 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Hotel Holiday Inn Express Hotel & Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Express Richmond Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland by IHG

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 470 out of 1004 reviews
Rating 8 - Good. 269 out of 1004 reviews
Rating 6 - Okay. 147 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jackie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Rhonda

Disliked: Property conditions & facilities
It was clean but the bathroom was not great. The faucet stuck away from the wall and the could not use tub. It would not turn off from shower.
Stayed 1 night in Sep 2025

10/10 Excellent

Melinda

Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy

Stayed 2 nights in Sep 2025

10/10 Excellent

Meirlyn

Stayed 1 night in Sep 2025

8/10 Good

Peter

Stayed 1 night in Sep 2025

4/10 Poor

Athena

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room had dirty walls the people across from our room were smoking so our room stunk like cigarettes and I want to say maybe a hint of ammonia. The air conditioning was so loud we slept with the tv on to drowned out the sound of it. On the wall next to the bathroom mirror was what looked like blood stains. We were exhausted from a very long drive it was very late at night and only needed a few hours of sleep so we stuck it out. Went down for breakfast and the floor in the breakfast area had food spilled on the floor that I had seen the night before and it was still there in the am. I don’t recommend this hotel which is crazy because I have always stayed at Holiday Inn because they were always so well kept but not this one.
Stayed 1 night in Aug 2025

4/10 Poor

Raymond

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was very nice and helpful But the rooms wasn’t clean especially around the mini fridge and bathroom toilet paper holder was loose
Stayed 1 night in Aug 2025

10/10 Excellent

Marcie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

Great service, room was spacious and clean.
Stayed 1 night in Aug 2025

6/10 Okay

Ashley

Stayed 2 nights in Aug 2025

8/10 Good

Regina

Stayed 4 nights in Aug 2025

6/10 Okay

ALISA, lindenhurst

Liked: Cleanliness, staff & service
Clean and good breakfast. Each room had 3 towels. Needed 4. When asked the front desk they only had pool towels. Also pull out bed had no bedding in room. Had to ask the front desk. There were no pillows for the pull out bed.
Stayed 2 nights in Aug 2025

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities
Maintenance is not a top priority for this hotel. We had used this hotel a year ago and no issues with the hotel overall, this visit a year later was a completely different experience. Elevator issues - Only 1 elevator was functional of the 2 on property. The inside the functional elevator control panel is very loose. Room issues – Microwave missing knobs Center room light fixture made buzzing sound and did not light. Bathroom towel holder was falling off the wall Bathroom door handle was broken, but the door was crooked enough to stay closed when pulled closed. Breakfast – Was ok but the morning I did eat the food was not great it was cold and not prepared well. Cleanliness- Room was clean, bedding and all overall surfaces were all good. On two separate days 2 large cockroaches were seen on the ground floor in the hallway in the vicinity of the kitchen. Staff- The night front desk agent seemed to be more interested in a person in the parking lot than the actual hotel customers. They were very friendly and helpful, but only when you caught the person at the front desk.
Stayed 4 nights in Aug 2025

6/10 Okay

ALISA, lindenhurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly employees. Booked a room for 4 people. We had a room with a king and a pull out couch. There was no bedding in the room for the sleeper couch. I had to ask the front desk for bedding. They gave it to me, but there were no pillows for it. Then our room had 3 towels for 4 people. Again asked the front desk for towels. They didn’t have any. Only little pool towels.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2025

8/10 Good

Elba

Stayed 1 night in Aug 2025

6/10 Okay

Tracy

Travelled with family and small children
I booked a room for 4 people however the pull out did not have linens or pilllows. When I called the front desk they said I had to come there to retrieve them which is fine. However, it was one blanket and one fitted sheet. No top sheet and more importantly no pillows. When I asked the woman at the desk just said “sorry we don’t have any”. When I asked what my children are supposed to use to sleep on I received a “I’m sorry” without a solution. I asked for a blanket or something to put in a pillow case. She came out with two small towels in a pillow case. Completely unacceptable! How can there not be enough pillows for a room. I could see if I was asking for more.
Stayed 1 night in Aug 2025

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Clean but old and dated.

Hotel lobby was clean and smelt wonderful. Room was clean but old and dated. Parts of carpet ripped up in room, smelt “old”, rust in bathroom etc. Pool area had a horrible odor. Breakfast was ok. Overall ok place to stay but way overpriced.
Stayed 1 night in Aug 2025

10/10 Excellent

scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Race weekend

Nice place to stay. Clean, good service. Will stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Aviel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Considering the price point, this is a great place to stay a night or 2 for a theme park visit. Friendly staff and clean. Plenty of shopping and dinning close by.
Stayed 1 night in Aug 2025

8/10 Good

Clarisse

Travelled with family
Liked: Cleanliness, amenities
N/A
Stayed 2 nights in Aug 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mark A

Liked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Tawanda

Disliked: Property conditions & facilities
I didn't like roach in the room and the crack bed. The carpetbis worn and old. The towels were unavailable when requested. The front desk was unfriendly. I will not stay at this location again!
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service

Don’t Expect Customer Service Here.

We ended up needing only one night instead of two. We messaged the hotel to let them know we wouldn’t be there until Saturday. They gave away our room. I paid for the full night and didn’t even get past the lobby. The front desk was not very helpful and seemed annoyed at us. We ended up staying at another hotel that was way nicer and closer to our event. Supposedly, they were sold out of rooms and didn’t even make recommendations or offer any kind of support.
Stayed 2 nights in Aug 2025