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Embassy Suites by Hilton Chicago O'Hare Rosemont

4.0 star property

Photo gallery for Embassy Suites by Hilton Chicago O'Hare Rosemont

Exterior
Lobby
Indoor pool
Bar (on property)
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Bar

Explore the area

View map
5500 N River Rd, Rosemont, IL, 60018
  • Place, Donald E. Stephens Convention Center
    ‪2 min walk‬
  • Place, Rosemont Theatre
    ‪5 min walk‬
  • Place, Fashion Outlets of Chicago
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪4 min drive‬

Room options

View all photos for Basic Suite, 1 King Bed, Non Smoking (Conference)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 1 King Bed, Non Smoking (Conference)

9.4 out of 10
Exceptional
(18 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

9.2 out of 10
Wonderful
(28 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking (Shower Only)

9.6 out of 10
Exceptional
(25 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area

Suite, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(91 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Hearing Accessible One Bedroom Suite

1 bedroom, in-room safe, desk, soundproofing

Hearing Accessible One Bedroom Suite

  • Sleeps 4

View all photos for King Two Room Suite with Shower

1 bedroom, in-room safe, desk, soundproofing

King Two Room Suite with Shower

  • Sleeps 4

View all photos for King Conference Room

1 bedroom, in-room safe, desk, soundproofing

King Conference Room

  • Sleeps 2

View all photos for Mobility Hearing Accessible Two Queen Two Room Suite with Roll-in-Shower

1 bedroom, in-room safe, desk, soundproofing

Mobility Hearing Accessible Two Queen Two Room Suite with Roll-in-Shower

  • Sleeps 6

View all photos for Mobility Hearing Accessible One Bedroom Two Queen Suite with Tub

1 bedroom, in-room safe, desk, soundproofing

Mobility Hearing Accessible One Bedroom Two Queen Suite with Tub

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

View all photos for Business Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Business Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(93 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Rosemont

When you stay at Embassy Suites by Hilton Chicago O'Hare Rosemont in Rosemont, you'll be near the airport, within a 5-minute walk of Donald E. Stephens Convention Center and Rosemont Theatre. .This hotel is 0.4 mi (0.7 km) from Fashion Outlets of Chicago and 0.6 mi (0.9 km) from Parkway Bank Park Entertainment District.

What's nearby

  • Donald E. Stephens Convention Center - 2 min walk - 0.2 km
  • Rosemont Theatre - 5 min walk - 0.4 km
  • Fashion Outlets of Chicago - 6 min walk - 0.6 km
  • Parkway Bank Park Entertainment District - 6 min walk - 0.6 km
  • Allstate Arena - 3 min drive - 4.3 km

Getting around

  • Rosemont Station - 13 min walk
  • Rosemont Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 6 min drive

Restaurants

  • ‪Kings Dining & Entertainment - ‬7 min walk
  • ‪Bub City - ‬7 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Gibsons Bar & Steakhouse - ‬1 min walk
  • ‪Crust Brewing - ‬8 min walk

About this property

Embassy Suites by Hilton Chicago O'Hare Rosemont

Suburban hotel with free breakfast and airport shuttle service
Embassy Suites by Hilton Chicago O'Hare Rosemont offers 294 accommodations with iPod docking stations and MP3 docking stations. Accommodations are furnished with queen sofa beds. 37-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 294 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.
Enjoy pizza at SLYCE Coal Fired Pizza Co, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Rosemont? This hotel has 5102 square feet (474 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary buffet breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
SLYCE Coal Fired Pizza Co - This family restaurant specializes in pizza and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 3:30 AM to 1:30 AM at scheduled times
  • Free casino shuttle
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • SLYCE Coal Fired Pizza Co

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 5,102 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay, plus a deposit of USD 125 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired internet: USD 10.95 (rates may vary)
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Pet deposit: USD 125 per night
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Chicago O'Hare Rosemont
Embassy Suites Hotel Rosemont Chicago O'Hare
Embassy Suites Rosemont Chicago O'Hare
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Chicago O'Hare Rosemont Hotel
Embassy Suites Chicago O'Hare Hotel
Embassy Suites Chicago O'Hare
Embassy Suites Chicago O'Hare Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel
Embassy Suites by Hilton Chicago O'Hare Rosemont Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel Rosemont

Embassy Suites by Hilton Chicago O'Hare Rosemont Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 741 out of 1178 reviews
Rating 8 - Good. 246 out of 1178 reviews
Rating 6 - Okay. 98 out of 1178 reviews
Rating 4 - Poor. 56 out of 1178 reviews
Rating 2 - Terrible. 37 out of 1178 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carlos E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convention. Area next door makes this such a good location. It would be perfect if the shuttle went to at least the metra/cta transportation center would make this location perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and approachable. I was always greeted with a smile. Room was spacious and clean.
Stayed 1 night in Jul 2025

4/10 Poor

Maureen, Homer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down hotel. Went for two days to enjoy a little medical staycation after a surgery and it was just old and decrepit and run down and pool was closed. Total disappointment. Staff never made eye contact or smiled so I think it’s probably not a fun place to work.
Stayed 2 nights in Jul 2025

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Jul 2025

4/10 Poor

Yuliana, omaha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The breakfast and staff are the only good things about this hotel. When we got there the elevators were not working for 2 days. Had us use the utility elevators which were all the way at the end of the hallway and would get really busy that it would form a line. One of the days we didn’t have hot water and our room didn’t get cleaned. Had to go get clean towels. Also the parking fee is outrageous. The staff was great in helping with our problems. I would assume many others staying here had the same issues I had. They were friendly and trying their best. The rooms were outdated and in need of updating. My room felt humid even with the ac at a cold setting. The breakfast is a redeeming quality that’s why I keep staying at Embassy Suites. This specific location didn’t meet my expectations that I’m used to with their brand.
Stayed 3 nights in Jul 2025

4/10 Poor

Brendon

Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot's of great places to dine. The steakhouse accross the street was fantastic.
Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with an excellent breakfast and evening snacks / drinks. Rooms are spacious but the sofa bed mattress was thin and could feel the springs, likely needs replaced. Had one elevator out but had staff to assist and it was fixed by the last day. Main areas were a little muggy but it was very hot and muggy outside so that didn’t help.
Stayed 2 nights in Jul 2025

10/10 Excellent

Erika

Stayed 1 night in May 2025

2/10 Terrible

Tricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely ridiculous. I won’t be staying at this location again
Stayed 2 nights in Jul 2025

10/10 Excellent

Madeline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Daniil, Minneapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel: clean, cozy, and well located. Friendly staff, tasty breakfasts. The room met expectations. I recommend it!
Stayed 1 night in Jul 2025

10/10 Excellent

Chad

Stayed 4 nights in Jun 2025

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, no way to control a/c (fan only), water intrusion all over ceiling, smelled of mold and stale cigarettes
Stayed 2 nights in Jul 2025

6/10 Okay

Angela

Disliked: Cleanliness, property conditions & facilities
Central air was not working properly in the hotel and fans were set out to help circulate air, kitchen had a fire that created a large amount of smoke in the entire hotel, dirty dishes were left on the floors outside of rooms, and floors looked like they had not been vacuumed in a couple days on the 3rd floor. Breakfast area seemed clean and food was decent.
Stayed 1 night in Jul 2025

8/10 Good

Kelley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Just wish they would have different breakfast options and not have the same thing everyday.
Stayed 4 nights in Jul 2025

10/10 Excellent

Deneen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon, MERRILLVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to convention center
Stayed 4 nights in Jul 2025

10/10 Excellent

GAIL MARIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Rashid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2025

2/10 Terrible

Tawana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Nikki

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
There were several times we had cold water in our shower and the cable gave stopped working several times.
Stayed 3 nights in Jul 2025