Embassy Suites by Hilton Chicago O'Hare Rosemont

4.0 star property

Photo gallery for Embassy Suites by Hilton Chicago O'Hare Rosemont

Exterior
Interior
Lobby
Bar (on property)
Indoor pool

Popular amenities

  • Pool
  • Pet-friendly
  • Bar

Explore the area

Map
5500 N River Rd, Rosemont, IL, 60018
  • Donald E. Stephens Convention Center
    ‪2 min walk‬
  • Rosemont Theatre
    ‪5 min walk‬
  • Fashion Outlets of Chicago
    ‪6 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪4 min drive‬

Room options

Business Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(90 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(10 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(85 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Basic Suite, 1 King Bed, Non Smoking (Conference)

9.2 out of 10
Wonderful
(15 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Shower Only)

9.4 out of 10
Exceptional
(22 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

9.2 out of 10
Wonderful
(28 reviews)
  • 42.2 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Rosemont

With a stay at Embassy Suites by Hilton Chicago O'Hare Rosemont in Rosemont (O'Hare), you'll be within a 5-minute walk of Donald E. Stephens Convention Center and Rosemont Theatre. .This hotel is 0.4 mi (0.7 km) from Fashion Outlets of Chicago and 0.6 mi (0.9 km) from Parkway Bank Park Entertainment District.

What's nearby

  • Donald E. Stephens Convention Center - 2 min walk - 0.2 km
  • Rosemont Theatre - 5 min walk - 0.4 km
  • Fashion Outlets of Chicago - 6 min walk - 0.6 km
  • Parkway Bank Park Entertainment District - 6 min walk - 0.6 km
  • Allstate Arena - 3 min drive - 4.3 km

Getting around

  • Rosemont Station - 13 min walk
  • Rosemont Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 6 min drive

Restaurants

  • ‪Kipling at Fashion Outlets of Chicago - ‬7 min walk
  • ‪Tapville Social - ‬10 min walk
  • ‪Food Court - ‬12 min walk
  • ‪Dave & Buster's - ‬17 min walk
  • ‪Basil's Kitchen - ‬1 min walk

About this property

Embassy Suites by Hilton Chicago O'Hare Rosemont

Suburban hotel with free breakfast and airport shuttle service
Embassy Suites by Hilton Chicago O'Hare Rosemont offers 294 accommodations with iPod docking stations and MP3 docking stations. Accommodations are furnished with queen sofa beds. 37-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 294 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.
Enjoy pizza at SLYCE Coal Fired Pizza Co, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Rosemont? This hotel has 5102 square feet (474 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary buffet breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
SLYCE Coal Fired Pizza Co - This family restaurant specializes in pizza and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 3:30 AM to 1:30 AM at scheduled times
  • Free casino shuttle
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • SLYCE Coal Fired Pizza Co

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 5,102 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay, plus a deposit of USD 125 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired internet: USD 10.95 (rates may vary)
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Pet deposit: USD 125 per night
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Chicago O'Hare Rosemont
Embassy Suites Hotel Rosemont Chicago O'Hare
Embassy Suites Rosemont Chicago O'Hare
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Chicago O'Hare Rosemont Hotel
Embassy Suites Chicago O'Hare Hotel
Embassy Suites Chicago O'Hare
Embassy Suites Chicago O'Hare Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel
Embassy Suites by Hilton Chicago O'Hare Rosemont Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel Rosemont

Embassy Suites by Hilton Chicago O'Hare Rosemont Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 700 out of 1118 reviews
Rating 8 - Good. 232 out of 1118 reviews
Rating 6 - Okay. 91 out of 1118 reviews
Rating 4 - Poor. 61 out of 1118 reviews
Rating 2 - Terrible. 34 out of 1118 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were uncomfortable and the breakfast was just okay. I was kind of disappointed because we stay at Embassy in Orlando,Fl and the breakfast and beds were amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

NAMRATHA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
morning breakfast evening complimentary drinks Vending machine w drinks comfortable bed nice view storage of bags for a few hours like check-in time
Stayed 4 nights in Mar 2025

8/10 Good

JOSE, san jose pinula

Liked: Cleanliness, staff & service, property conditions & facilities
Great service in the restaurant, staff all really extremely helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

Adeel, Jeffersonville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Every time we fly from Chicago we try and stay at Embassy suites Great staff and breakfast, clean and spacious rooms
Stayed 1 night in Apr 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Apr 2025

10/10 Excellent

BHUVANESHWAR, MANTECA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s huge property but a little old.
Stayed 1 night in Apr 2025

8/10 Good

Kailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Apr 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room for six people!
Stayed 2 nights in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception hours were nice and relaxing
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle bus service was great
Stayed 1 night in Apr 2025

6/10 Okay

Sam

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
First room i had toilet leaked, second room i had the toilet was broken but i didnt complain because i didnt want to move rooms again and the toilet still functioned. Also maybe im just upity and have a nice bed at home, beds mafe my back hurt pretty bad. Pool was kind of gross and pretty cold. Still had a good time. Staff was great and super helpful
Stayed 1 night in Apr 2025

4/10 Poor

PINGJUN

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel parking lot was hard to find. After checking in, no complimentary water or Wi-Fi was provided. Additionally, both the room key and the parking access card didn’t work well. Very disappointing.、
Stayed 3 nights in Apr 2025

6/10 Okay

Marta

Travelled with family
Liked: Staff & service
Disliked: Amenities
The property needs to be updated.
Stayed 3 nights in Apr 2025

10/10 Excellent

Derek Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and good location to airport
Stayed 1 night in Apr 2025

8/10 Good

Kimberlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Pool is kinda gross everything else has been decent
Stayed 2 nights in Apr 2025

8/10 Good

Leslee, Decatur

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Jean-Jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Great service and accommodation. Good breakfast and happy hour. Only concern was a broken elevator that sat there unattended.
Stayed 5 nights in Apr 2025

10/10 Excellent

Awilda Melendez

Stayed 1 night in Apr 2025

10/10 Excellent

Adrienne

Stayed 1 night in Apr 2025

6/10 Okay

Allen

Stayed 1 night in Feb 2025

8/10 Good

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice property but outdated
Stayed 3 nights in Mar 2025

6/10 Okay

Jamie

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Accessibility decent

Maybe the vacuums need some maintenance to perform better, but the floors weren't as clean as we thought they should be.
Stayed 2 nights in Apr 2025

4/10 Poor

Jennifer, Grant

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs improvement the staff is friendly but the rooms are not super clean, the pillows are horrible and the tvs are outdated not even smart tvs. The breakfast is fairly good as they have an omlet station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bradley

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Monica

Stayed 1 night in Jan 2025