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Extended Stay America Suites Chicago Elmhurst O'Hare

2.5 star property

Photo gallery for Extended Stay America Suites Chicago Elmhurst O'Hare

Exterior
Free daily on-the-go breakfast
Lobby
Studio, 1 Queen Bed, Non Smoking | Private kitchen
Studio, 2 Double Beds, Non Smoking

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
550 W Grand Ave, Elmhurst, IL, 60126
  • Place, Rosemont Theatre
    ‪11 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪11 min drive‬
  • Place, Allstate Arena
    ‪13 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

7.2 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Elmhurst

When you stay at Extended Stay America Suites Chicago Elmhurst O'Hare in Elmhurst, you'll be in the suburbs, within a 15-minute drive of Donald E. Stephens Convention Center and Woodfield Mall. .This hotel is 9.9 mi (16 km) from Allstate Arena and 13 mi (21 km) from Schaumburg Convention Center.

What's nearby

  • Oakbrook Center Mall - 9 min drive - 10.4 km
  • Fashion Outlets of Chicago - 10 min drive - 12.3 km
  • Rosemont Theatre - 11 min drive - 13.0 km
  • Donald E. Stephens Convention Center - 11 min drive - 13.4 km
  • Allstate Arena - 13 min drive - 16.8 km

Getting around

  • Elmhurst Station - 5 min drive
  • Remote Parking Station - 14 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪De Campana - ‬14 min walk
  • ‪7-Eleven - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Lake St Cafe - ‬2 min drive

About this property

Extended Stay America Suites Chicago Elmhurst O'Hare

Suburban hotel with free breakfast and a 24-hour front desk
Extended Stay America Suites Chicago Elmhurst O'Hare offers 117 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Make yourself at home in one of the 117 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Chicago Elmhurst O'Hare
Extended Stay America Hotel Elmhurst Chicago O'Hare
Elmhurst Extended Stay
Extended Stay America Elmhurst
Extended Stay Elmhurst
Extended Stay America Chicago Elmhurst O'Hare
Extended Stay America Suites Chicago Elmhurst O'Hare Hotel
Extended Stay America Suites Chicago Elmhurst O'Hare Elmhurst

Extended Stay America Suites Chicago Elmhurst O'Hare Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 360 out of 1007 reviews
Rating 8 - Good. 198 out of 1007 reviews
Rating 6 - Okay. 176 out of 1007 reviews
Rating 4 - Poor. 120 out of 1007 reviews
Rating 2 - Terrible. 153 out of 1007 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Douglas

Liked: Cleanliness
Disliked: Staff & service, amenities
I booked for 3 days, only stayed for 2. Couldn't wait to leave. Trailer-trash tennants yelling at each other,, dogs barking in the hotel,,, The WORST Mattress I have ever slept on,, Anywhere,,, and the saddest looking "breakfast" of anywhere I have ever stayed (coffee & sad little muffins). The front door didn't work properly,, had to wait for someone on the inside to activate it,,, and then had to wait 15+ minutes for someone to arrive at the front desk. The one thing I did like,, I appreciated them actually letting me check in a bit early,,, but it was ALL Downhill after that.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julien

Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Stayed 7 nights in Jul 2025

2/10 Terrible

Tamika

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The night staff didn’t let me stayed outside for fifteen minutes and he was rude
Stayed 1 night in Jul 2025

10/10 Excellent

Jocelyn, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I totally recommend this hotel. I would soon want to come back really nice staff and I would recommend coming again.
Stayed 1 night in Jul 2025

6/10 Okay

Farhad

Disliked: Cleanliness, property conditions & facilities, room comfort

Not what we could find acceptable

Stayed 1 night in Jul 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, Quality of Motel 6

Disappointed mostly at the how dirty it was. Also the breakfast sucks.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Amenities
They did a great job very comfortable. Thank you.
Stayed 7 nights in Jul 2025

8/10 Good

Suong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Jorge

Stayed 7 nights in Jul 2025

10/10 Excellent

Russell

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jul 2025

8/10 Good

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

6/10 Okay

Tom

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was ok for a last minute booking due to a missed flight connection. Location appears to be close to airport on the Expedia map (4ish miles) but it ended up being a 15-20 minute ride from the msin terminal. Staff were friendly when checking in and leaving the next morning. Room was clean but in overall poor condition. Cracks and stains in the sink, missing laminate edge on the kitchen counter, rusty and dingy refrigerator (outside had been painted to try and cover up rust), dresser and night stand finish covered in scrapes and scratches showing particle board, lamp shades were all bent and covered in dust, wall behind bed was missing paint in a large area where bed had been rubbing against it for some time, and just generally old and worn. A/C worked well but sounded like a car running just outside. Only one elevator working in a 4 story building so long wait time in the morning to leave. No shampoo or gel for the shower (although a sign indicated you could requst this from the front desk. I would reccomend passing on this hotel unless you do not have other options.
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

8/10 Good

VaShawn

Liked: Cleanliness, amenities, property conditions & facilities
Good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
An hour after we checked in we informed the FD that lights and TV aren’t working. We were told they will send someone to the room for the light. Surprisingly it seems they know about the issue on the TV. How come it wasn’t checked prior to arrival? Although we didn’t use it, it should have been checked
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfectly quiet, making it easy to relax and unwind after a long day. I barely heard a sound during my entire stay, which made for a truly restful experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Every single staff member is amazing starting with Nelly
Stayed 7 nights in Jul 2025

6/10 Okay

Tony

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Needs help with cleanliness

It was a short stay and the staff was great, however the state of the room was poor and it was also dirty, for example there was trash inside the air conditioning unit.
Stayed 1 night in Jul 2025

4/10 Poor

Eduardo

Stayed 1 night in Jul 2025

4/10 Poor

Julian

My stay was ok, but only ok
Stayed 4 nights in Jul 2025

8/10 Good

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2025

10/10 Excellent

Kenyatta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025