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Hampton Inn & Suites Chicago Downtown

3.0 star property

Photo gallery for Hampton Inn & Suites Chicago Downtown

Lobby
Lobby
Meeting facility
Free daily buffet breakfast
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
33 West Illinois Street, Chicago, IL, 60654
  • Place, Chicago Riverwalk
    ‪6 min walk‬
  • Place, Chicago Theatre
    ‪8 min walk‬
  • Place, Millennium Park
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for One Bedroom Corner Suite, Two Queen Beds, Non-Smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

One Bedroom Corner Suite, Two Queen Beds, Non-Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for One Bedroom Suite, Two Queen Beds, Non-Smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

One Bedroom Suite, Two Queen Beds, Non-Smoking

9.2 out of 10
Wonderful
(49 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Hypo-allergenic bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.6 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Doubles Mobility Accessible Room Non-smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

2 Doubles Mobility Accessible Room Non-smoking

8.8 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, in-room safe, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King with Wet Bar Non-smoking

1 King with Wet Bar Non-smoking

1 King with Wet Bar Non-smoking

9.0 out of 10
Wonderful
(35 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Suite Non-smoking

Hypo-allergenic bedding, in-room safe, laptop workspace

1 King Suite Non-smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(83 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(98 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Chicago

With a stay at Hampton Inn & Suites Chicago Downtown, you'll be centrally located in Chicago, within a 10-minute walk of Merchandise Mart and Chicago Riverwalk. .This hotel is 0.4 mi (0.7 km) from Chicago Theatre and 0.8 mi (1.3 km) from Millennium Park.

What's nearby

  • Michigan Avenue - 5 min walk - 0.5 km
  • Merchandise Mart - 6 min walk - 0.6 km
  • Chicago Riverwalk - 6 min walk - 0.6 km
  • Chicago Theatre - 8 min walk - 0.7 km
  • Millennium Park - 11 min walk - 1.0 km

Getting around

  • Grand Station (Red Line) - 2 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Weber Grill Restaurant - ‬3 min walk
  • ‪Rossi's Liquors - ‬3 min walk
  • ‪Three Dots and a Dash - ‬3 min walk
  • ‪Sushi-San - ‬2 min walk

About this property

Hampton Inn & Suites Chicago Downtown

Hampton Inn & Suites Chicago Downtown offers 230 accommodations with safes and coffee/tea makers. 49-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 230 guestrooms featuring LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center.
Satisfy your appetite for lunch or dinner at Olio E Piu, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Chicago? This hotel has 4900 square feet (455 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Olio E Piu - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 59 per day)
  • Parking on site (USD 58 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Olio E Piu

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 4,900 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 70 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per night (rates may vary)
  • Self parking fee: USD 58 per day (in/out privileges)
  • Nearby parking fee: USD 59.00 per day(500 ft away; open 24 hours)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 60654, 60654, Hotel License

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Downtown Hampton Inn
Hampton Inn Chicago Downtown
Hampton Inn Hotel Chicago Downtown
Hampton Inn Chicago Downtown Hotel
Hampton & Suites Chicago
Hampton Inn & Suites Chicago Downtown Hotel
Hampton Inn & Suites Chicago Downtown Chicago
Hampton Inn & Suites Chicago Downtown Hotel Chicago

Hampton Inn & Suites Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1039 out of 1460 reviews
Rating 8 - Good. 286 out of 1460 reviews
Rating 6 - Okay. 67 out of 1460 reviews
Rating 4 - Poor. 24 out of 1460 reviews
Rating 2 - Terrible. 44 out of 1460 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Supreet

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the stay was excellent and decent. The staff was courteous and helpful.
Stayed 2 nights in Dec 2025

6/10 Okay

Kendaling

Stayed 2 nights in Dec 2025

10/10 Excellent

Latrelle

Stayed 1 night in Dec 2025

10/10 Excellent

Manop, Taft

Liked: Cleanliness, staff & service, property conditions & facilities
Every
Stayed 4 nights in Dec 2025

8/10 Good

Keith

Amenities
Stayed 2 nights in Dec 2025

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness
The room was clean, the staff was courteous and polite, and I enjoyed the ample walk-in shower
Stayed 1 night in Dec 2025

2/10 Terrible

Holli

Travelled with family
One of the Worst Hotel Experiences I’ve Ever Had! This hotel failed on the most basic responsibilities of hospitality: safety and accountability. **First—and most serious—our room was robbed.** A laptop, two iPads, and a camera were stolen directly from our room while my husband was asleep in the bedroom with the doors closed. The circumstances strongly suggest an inside job or, at the very least, a shocking lapse in security. There are no security cameras on any guest floors, nor outside elevators or stairwells—an astonishing oversight for any modern hotel. Management claimed to follow “protocol,” yet that protocol somehow couldn’t determine who accessed our room or when. What makes this even more infuriating is that all three devices were actively tracked after the theft. We provided management with details and a clear one-hour window during which the devices were taken. Despite this concrete information, the final response was essentially, “nothing can be done.” No accountability, no meaningful investigation, and no reassurance that guest safety is taken seriously. **Second, sleep here is very difficult.** The hotel is directly next door to a fire and ambulance station. Sirens go off throughout the night—loud, frequent, and disruptive. This critical detail was not disclosed prior to booking. Between the theft, the lack of basic security infrastructure, the powerless management response and nighttime noise, this stay was stressful, unsafe, and deeply disappointing.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cree

Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing staff & service! Clean hotel and we cannot wait to come back!
Stayed 2 nights in Dec 2025

6/10 Okay

Nafeesa

Travelled with family
Liked: Staff & service, amenities
Room was good. But was not cleaned the next day. So that was dissapointing returning to a unclean room and bed in the evening.
Stayed 2 nights in Dec 2025

10/10 Excellent

Avinash

Stayed 8 nights in Dec 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Dec 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large, clean rooms. Great Breakfast. Super attentive from valet to front desk to dining room staff! Great location, can walk many places, even in December cold.
Stayed 3 nights in Dec 2025

10/10 Excellent

Shirley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Brisa

Stayed 1 night in Dec 2025

10/10 Excellent

Jessamine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and excellent location near dining, enjoyed our 2-night stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Linda

Stayed 2 nights in Dec 2025

10/10 Excellent

roberto

Liked: Cleanliness, staff & service
The staff was great!
Stayed 2 nights in Dec 2025

8/10 Good

Shipra

Liked: Cleanliness, property conditions & facilities
Breakfast area they have ample Space but only 1 toaster and 1 waffle maker. They can have 2-3 stations for toaster and waffle maker
Stayed 1 night in Dec 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay,friendly staff. Highly recommend rather your traveling with family or alone. Thank you my Hampton family as always.
Stayed 3 nights in Dec 2025

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Love it and enjoy staying there
Stayed 1 night in Dec 2025

10/10 Excellent

Salisa

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Dennis

Stayed 1 night in Dec 2025

6/10 Okay

Erika

Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

adelsary

Stayed 1 night in Dec 2025