The Royal Sonesta Chicago Downtown

Photo gallery for The Royal Sonesta Chicago Downtown

Ballroom
Creator video - submitted by TravelerAaron
Exterior
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
71 E Wacker Dr, Chicago, IL, 60601
  • Place, Chicago Riverwalk
    ‪1 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Millennium Park
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

Superior Suite, 1 King Bed (State, Hearing)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

  • 139 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Suite, 1 King Bed (State)

10.0 out of 10
Exceptional
(1 review)
  • 139 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Suite, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(17 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Studio, 1 King Bed (Columbus)

8.4 out of 10
Very good
(5 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(116 reviews)
  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Suite, 1 King Bed (Royal)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed (Family)

  • 72 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(33 reviews)
  • City view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room, 2 Queen Beds, Accessible

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Suite, 1 King Bed (Hearing)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed (Fitness)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible

  • 89 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed (Skyline)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Suite, 1 King Bed (LaSalle)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premier Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(52 reviews)
  • River view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Premier Room, 1 King Bed, Accessible (Royal, Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premier Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(49 reviews)
  • Water view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 157 sq m
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

  • 157 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About the area

Chicago

With a stay at The Royal Sonesta Chicago Downtown, you'll be centrally located in Chicago, steps from Chicago Riverwalk and Michigan Avenue. .This hotel is 0.5 mi (0.8 km) from Millennium Park and 1 mi (1.6 km) from Grant Park.

What's nearby

  • Chicago Riverwalk - 1 min walk - 0.1 km
  • Michigan Avenue - 2 min walk - 0.2 km
  • Chicago Theatre - 3 min walk - 0.3 km
  • Millennium Park - 5 min walk - 0.4 km
  • Grant Park - 13 min walk - 1.1 km

Getting around

  • Randolph-Wabash Station - 4 min walk
  • Millennium Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪LH Rooftop - ‬1 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬4 min walk
  • ‪Bar Pendry - ‬2 min walk
  • ‪Smashburger - ‬2 min walk
  • ‪Fannie May - ‬2 min walk

About this property

The Royal Sonesta Chicago Downtown

The Royal Sonesta Chicago Downtown offers 381 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 381 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless internet access (surcharge) and concierge services. Additional amenities at this Art Deco hotel include wedding services and a ballroom.
Enjoy a satisfying meal at Hoyt's Chicago serving guests of The Royal Sonesta Chicago Downtown. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Chicago? This hotel has 16000 square feet (1486 square meters) of space consisting of conference space and 18 meeting rooms.
Hoyt's Chicago - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 58 per night)
  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hoyt's Chicago

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 18 meeting rooms
  • Business centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Front entrance ramp
  • Handrails in stairways (89 centimetre high)
  • Lift (84 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (77 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 80 per night (in/out privileges)
  • Offsite parking fee: USD 58 per night (4 mi away)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

The Royal Sonesta Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2701 out of 3432 reviews
Rating 8 - Good. 439 out of 3432 reviews
Rating 6 - Okay. 158 out of 3432 reviews
Rating 4 - Poor. 55 out of 3432 reviews
Rating 2 - Terrible. 79 out of 3432 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall hotel and the best River view.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wanda

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2025

10/10 Excellent

Richard, Addison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice experience at Royal Sonesta. Friendly staff. Comfortable , clean accommodations. Nice view of Chicago.
Stayed 2 nights in Jan 2026

4/10 Poor

Greg

We had to change roms twice due to plumbing issues . Third room was a nice upgrade but due to plumbing problems we enduresd a high pitched noise for 6 hours coming from bathroom. We had to shut both bathroom doors and turn up the TV to finally get some sleep.
Stayed 1 night in Jan 2026

4/10 Poor

Greg

Liked: Cleanliness
First of all let me say that the manager was really helpful and did her best to make our stay pleasant. However the problems started when our toilet almost overflowed due to plumbing issues lower in the building. I asked the desk clerk to be moved after maintenance could not fix the problem and he had to give us a city view room instead of the river view because we never paid for a river view. I did pay for a river view , it was the reason I booked that hotel. After much discussion he did move us to a slightly upgraded room but still city view. The toilet in this room didn't flush at all ( first thing we checked). So we had to call down and maintenance came up and verified the toilet was broke. Now the manager got involved and upgraded us to a beautiful suite with both a river view and city view. After getting settled in we hear a loud high pitched noise like an alarm going off. We searched for the source of the sound but couldn't find where it was coming from . I go out into the hallway and I see the maintenance guy who of course recognized me by then and he comes to our room to hear the sound. He recognizes it as a sound that comes from a toilet if the room hasn't been used in a long time but assured us it would go away. We went out to dinner and a show and came back to our room at 11 pm and had to shut both bathroom doors and turned up the TV to drown out the noise. The high pitched noise finally stopped around 5am. This whole experience was aggravating although comical.
Stayed 1 night in Jan 2026

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Great experience!
Stayed 2 nights in Jan 2026

10/10 Excellent

Alize

Liked: Cleanliness, property conditions & facilities
The room was very nice, clean & spacious, the lobby was very clean, set up nicely & warm during an extremely cold weekend, very accommodating even brought us up a microwave upon request. Will definitely be staying here again when we return to Chicago!
Stayed 3 nights in Jan 2026

10/10 Excellent

IGOR

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2026

10/10 Excellent

Valarie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!!! 10/10! can’t wait to stay here again!
Stayed 1 night in Jan 2026

6/10 Okay

Jonathan

It’s a regular hotel. What can I tell you? You pay for location, location, location. You’re not paying for soundproof doors, however.
Stayed 1 night in Jan 2026

10/10 Excellent

Darian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing overall will be my go to every trip to Chicago
Stayed 3 nights in Jan 2026

10/10 Excellent

Beryl Ivonne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was on point… we love the location
Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2025

10/10 Excellent

Yogesh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room. Staff were very cordial. If I ever went back to Chicago, will always prefer Royal Sonesta.
Stayed 2 nights in Jan 2026

8/10 Good

Destane

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel. It is in such a convenient location within walking distance to many popular places in downtown Chicago. Candice was so helpful with early check in and provided an overall smooth experience. The room was exactly like the pictures. My only complaint is the sewage/drainage smell that came from my bathroom. I kept the door closed most of the time. I enjoyed my city view on the 16th floor though. For a 2-night stay this was definitely a great choice. I will be returning.
City view, king bed
Bathroom
Bathroom
View from my hotel room, 16th floor
Stayed 2 nights in Jan 2026

10/10 Excellent

Breanna

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and spotless . Only complaint is when it says city view make sure it not the ally way lol
Stayed 3 nights in Jan 2026

10/10 Excellent

Khader

Stayed 2 nights in Jan 2026

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean rooms great views of the river. Close to everything you need.
Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room & great staff!
Stayed 3 nights in Jan 2026

6/10 Okay

Sicheng

Liked: Cleanliness
Bathroom smells horrible.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mona

Stayed 3 nights in Jan 2026

10/10 Excellent

Kelly

Stayed 2 nights in Jan 2026

10/10 Excellent

Byron

Liked: Cleanliness, amenities, property conditions & facilities
Robert was courteous and understanding
Stayed 2 nights in Jan 2026

10/10 Excellent

Shareena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Kind and courteous staff as well as valet parking staff. Clean hotel. Some say it's a bit dark in the hallways and the not having a microwave was a bummer as well.
Stayed 1 night in Jan 2026