The Chicago Hotel Collection Ambassador Gold Coast

4.0 star property

Photo gallery for The Chicago Hotel Collection Ambassador Gold Coast

Terrace/patio
Property preview
Lobby
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

View map
1301 N State Pkwy, Chicago, IL, 60610
  • Michigan Avenue
    ‪8 min walk‬
  • Chicago History Museum
    ‪10 min walk‬
  • Navy Pier
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 3
  • 1 King Bed

Penthouse

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, Terrace, City View

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Signature Suite, Terrace

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Junior Studio Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Roll-in Shower

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Chicago

You'll be centrally located in Chicago with a stay at The Chicago Hotel Collection Ambassador Gold Coast, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. .This hotel is 0.8 mi (1.3 km) from North Avenue Beach and 1.9 mi (3.1 km) from Peggy Notebaert Nature Museum.

What's nearby

  • Michigan Avenue - 8 min walk - 0.7 km
  • Chicago History Museum - 10 min walk - 0.8 km
  • North Avenue Beach - 11 min walk - 1.0 km
  • Navy Pier - 5 min drive - 3.6 km
  • Wrigley Field - 6 min drive - 6.0 km

Getting around

  • Millennium Station - 3 min drive
  • Clark-Division Station - 6 min walk
  • Chicago Midway Airport (MDW) - 39 min drive

Restaurants

  • ‪La Colombe Coffee - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Butch McGuire's - ‬4 min walk
  • ‪Lodge Tavern - ‬4 min walk
  • ‪3 Arts Club Cafe at RH Chicago - ‬2 min walk

About this property

The Chicago Hotel Collection Ambassador Gold Coast

Hotel with a restaurant, near Chicago History Museum
The Chicago Hotel Collection Ambassador Gold Coast offers 279 air-conditioned accommodations with safes and hair dryers. Beds feature Frette Italian sheets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 279 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
Enjoy a satisfying meal at The Ambassador Room serving guests of The Chicago Hotel Collection Ambassador Gold Coast. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Chicago? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and meeting rooms.
The Ambassador Room - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per night)
  • Valet parking on site (USD 75 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Ambassador Room

Things to do

  • 24-hour gym
  • Evening entertainment

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay films

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75 per night (in/out privileges)
  • Nearby parking fee: USD 40 per night (656 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Chicago PUBLIC
Ambassador Chicago Hotel
PUBLIC Hotel
PUBLIC Hotel Chicago
Ambassador East Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Public Chicago Hotel Chicago
PUBLIC Chicago Hotel
Ambassador Chicago
The Ambassador Chicago
Ambassador Hotel Chicago

The Chicago Hotel Collection Ambassador Gold Coast Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 592 out of 1125 reviews
Rating 8 - Good. 229 out of 1125 reviews
Rating 6 - Okay. 130 out of 1125 reviews
Rating 4 - Poor. 90 out of 1125 reviews
Rating 2 - Terrible. 84 out of 1125 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Brandon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was okay but it definitely wasn’t worth the money we spent. The ENTIRE TIME we couldn’t even go on the tv because the only way to go on YouTube or any other apps is if you connect to google chromecast and it literally wouldn’t even let us. We called the front desk and they sent up maintenance but he also couldn’t help us out, we even called the number it gave us for troubleshooting and they couldn’t help us out either.
Stayed 1 night in Jun 2025

8/10 Good

Brett

Stayed 3 nights in Jun 2025

8/10 Good

Jaimal

Travelled with partner
Liked: Cleanliness, amenities
Hotel is in a good safe location north of the loop close to the lake shore. A CTA station is 5 minutes away and serves many key locations like wrigley field and the river. We used it more than any other line during our 3 day stay. Parking is limited and the hotel charges $75 a night for valet parking We booked other parking nearby at a much cheaper rate. We were upgraded to a deluxe king and the additonal space was welcome. Shower was excellent though there was no plug in the sink making shaving difficult. Bed was comfortable and there was a wireless and usb charging point as part of the clock. An additonal socket was on the otherside of the bed. Breakfast was very good with an excellent selection of baked, hot and cold options. The only item that we were not happy about was the additional mandatory $89 charge per night that we had to pay on top of the room only charge. This charge included breakfast for 2, 2 drinks in the bar and 6 bottles of water per night. When considering the basic cost of these items we may have just broken even. Overall we liked the hotel and its location but felt a slightly sour taste due the additional charges.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Perfect location in beautiful neighborhood.
Stayed 1 night in Jun 2025

10/10 Excellent

Elie

Stayed 2 nights in Jun 2025

2/10 Terrible

Farida

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel was dirty. No tissue in the bathroom. They did not send any to the room even after request. Room & bathroom was so dirty. Staff was never willing to help.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my experience, got my room upgraded once I arrived and the concierge was a sweetheart! My dog Willa and I had plenty of space for cuddling and rolling around :-)
Stayed 1 night in Jun 2025

2/10 Terrible

Zaki

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The fact that they charged a mandatory "Guest Benefits Package" fee of $139/night is unconscionable. I will be filing a report with the Better Business Bureau.
Stayed 1 night in Jun 2025

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing was the air condition had to call a technician to come up and fix it because the room was very hot
Stayed 1 night in Jun 2025

8/10 Good

Ryan

Stayed 3 nights in Jun 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like everything perfact
Stayed 2 nights in Jun 2025

2/10 Terrible

miguel, naucalpan de juarez

Business traveller
Disliked: Cleanliness, staff & service
This was a very bad stay The hotel is in very good conditions The staff TERRIBLE THEY CHARGE 130 a night apart from the hotel fee I stayed for 2 nights and they didn’t make my room and when I went to complain the staff didn’t care Please don’t visit!!!!
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, convenient location, will be back
Stayed 3 nights in Jun 2025

4/10 Poor

Odalis

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bathroom was dirty, bed sheets smelled bad.
Stayed 1 night in Jun 2025

6/10 Okay

Sandra

Stayed 3 nights in Jun 2025

6/10 Okay

Michael, DANVILLE

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Holly, Annapolis

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Excellent neighborhood within walking distance to the beach, park(s), excellent shops & restaurants. The hotel lobby & exterior were beautiful. Staff were friendly. Our room was very average & needed some work & beautification. The caulking in the bath/shower was chipping, tiny average artwork on very plain walls. A sad office chair. Our room really needed a confortable nice sitting chair. The only good places to sit to relax were on the bed or had to go down to the lobby or lounge for a confortable place to sit. Breakfast tables were sticky and uncleared everyday. We bussed a table to sit at for two breakfasts about 7 or 8 tables unbussed for the duration of our breakfasts. We did appreciate that breakfast was included. Also it was a bit odd & unfortunate that there is no food available whatsoever other than breakfast during breakfast houra not even at the lounge. Is that even legal to serve alcohol with zero food options? We had hoped to at least get an appetizer with our happy hour coctail. Not even a snack machine. Thats ok..we went & raided my adult sons fridge who lives a block over for snacks...haha! The hotel is nearby my son who just moved to Gold Coast so we will likely give it another shot & stay at the Ambassador again & hope that some of the things are worked out. Those are the pros & cons. Fingers crossed management reads this to make those few improvements. We look forward to coming back to the area.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shafin

Stayed 4 nights in Jun 2025

4/10 Poor

Brian, Bethesda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs to be updated: 1. The carpet in our room was worn and stained. 2. The bathroom was tiny, almost too small to be operational. 3. The bathroom floor was embarrassing. 4. The shower curtain was a foot short. 5. There were no refreshments for purchase in the fridge and no store in the lobby to buy snacks or drinks. 6. Breakfast needs to start at 6:30 am or 7:00am. 7:30 am is too late. 7. Several times I called the front desk or restaurant and nobody answered. 8. The hallways were dark, poorly lit and smelled. 9. Good location but I would not stay at this hotel again. Not trying to be mean, just honest.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan, St. Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Reneeriza

Stayed 1 night in Jun 2025

4/10 Poor

Gail

Travelled with partner
Liked: Cleanliness
Loved the location & ambience of the old hotel. However the bed was too low & not great sleeping, needs replacement. Plus bath tub is very unsafe with no grab bar & very slippery when wet without a flat spot to stand on while showering. The breakfast buffet was one of the best ever, highly recommend it
Stayed 2 nights in Jun 2025

10/10 Excellent

Sanjay

Stayed 1 night in Jun 2025