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Thompson Chicago, by Hyatt

4.5 star property

Photo gallery for Thompson Chicago, by Hyatt

Restaurant
Creator video - submitted by Girls Trip
Lobby
Restaurant
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
21 East Bellevue, Chicago, IL, 60611
  • Place, State Street
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Water Tower Place
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(25 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Shower)

Shower, hydromassage showerhead, designer toiletries, hair dryer

Room, 2 Double Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View

9.6 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

8.4 out of 10
Very good
(8 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(12 reviews)
  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(128 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Lake View (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Lake View (Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft (Skyline Suite)

Loft (Skyline Suite)

Loft (Skyline Suite)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse (Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse (Suite)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Terrace

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, Terrace

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(38 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Interior
Viceroy Chicago
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 1,143 reviews
The price is NZ$489
includes taxes & fees
4 Jan - 5 Jan 2026
Viceroy Chicago

About the area

Chicago

With a stay at Thompson Chicago, by Hyatt in Chicago (Downtown Chicago), you'll be steps from State Street and 4 minutes by foot from Michigan Avenue. .This luxury hotel is 0.4 mi (0.7 km) from Lake Michigan and 1.2 mi (1.9 km) from Chicago Riverwalk.

What's nearby

  • Oak Street - 1 min walk - 0.1 km
  • State Street - 2 min walk - 0.2 km
  • Michigan Avenue - 3 min walk - 0.3 km
  • Water Tower Place - 6 min walk - 0.6 km
  • 875 North Michigan Avenue - 6 min walk - 0.6 km

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Clark-Division Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Gibsons Bar & Steakhouse - ‬1 min walk
  • ‪La Colombe Coffee Roasters - ‬3 min walk
  • ‪Lou Malnati's Pizzeria - ‬2 min walk
  • ‪Luxbar - ‬1 min walk
  • ‪Dublin's Bar And Grill - ‬1 min walk

About this property

Thompson Chicago, by Hyatt

Luxury hotel with bars and a fitness center
Thompson Chicago, by Hyatt offers 247 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 247 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance. Additional features at this hotel include discounted use of a nearby fitness facility and a banquet hall.
Enjoy a meal at Tavern on Rush or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8999 square feet (836 square meters), including conference space.
Tavern on Rush - Onsite fine-dining restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tavern on Rush

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8,999 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 22 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet deposit: USD 1 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 951 out of 1302 reviews
Rating 8 - Good. 192 out of 1302 reviews
Rating 6 - Okay. 86 out of 1302 reviews
Rating 4 - Poor. 37 out of 1302 reviews
Rating 2 - Terrible. 36 out of 1302 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort

Pretty Good

The hotel staff were very friendly and helpful. The room was clean and stylish but looked a little disheveled, crooked pictures on the walls, damaged lamp shade by the bed, mirror in bathroom showing significant water damage on its frame. I would have appreciated an area rug to soften and quiet things in the room. The gym was very good. The staff at Tavern on Rush were efficient and helpful although I am sorry Nico is no longer operating.
Stayed 2 nights in Sep 2025

8/10 Good

Aline, Los Angeles

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location! Would return again if I was booking a hotel for the location. Comfortable beds as well. Rooms were a bit tired (my room had broken tiles and a torn drape). The biggest issue for me was I’m a working/traveling mom and I need to pump while away. I always ask to put my ice packs in the hotel’s freezer so that I can transport my milk home without spoiling, but this hotel does not have a freezer. I was stunned. I travel for work often and have never come across a hotel without a freezer. Someone at the front desk told me the restaurant had one, but that they DEFINITELY wouldn’t let me store anything in their freezer. Out of desperation, I decided to ask them myself on my last night and explain the situation (it was only ice packs and they were in ziploc bags). I was initially told it was a liability thing and it couldn’t be done. I reiterated there was no breastmilk and they went to ask a manager who ended up allowing it, which was a huge relief. So my biggest piece of feedback for the hotel is, on behalf of all breastfeeding working/traveling moms, please get a freezer. And more microwaves. I couldn’t sterilize my pump parts because there was no microwave available so I just had to wash them and hope for the best.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ernest W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay. Fabulous location right off Rush Street surrounded by great restaurants and bars!
Stayed 1 night in Sep 2025

4/10 Poor

Tom

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

david

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here twice and had a positive experience both times.
Stayed 1 night in Aug 2025

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Aug 2025

8/10 Good

AYANNA

Stayed 1 night in Sep 2025

10/10 Excellent

Stacee, CINCINNATI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super polite. The property is gorgeous and the area is filled with incredible retail and dining options. Felt very safe in this area
Stayed 2 nights in Sep 2025

10/10 Excellent

terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing in every way
Stayed 2 nights in Aug 2025

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time at Thompson and now a FAN

I am normally a Marriott guy, but I did something different this time on my recent trip to Chicago. I have been to some of the Thompson Hotel restaurants mainly in Austin, Texas, but I have never stayed in the Thompson. The Thompson Hotel in Chicago and the Gold Coast… I loved. From the dark and moody lobby to the great Customer Service to the beautiful room… Spacious great furnishings super amazing bed and don’t get me started on the bathroom. The walk-in shower with the rain head and amazing pressure and great body products. The only issue I had was at one point the toilet was acting a little funky and overflowed, but they came and fixed it and it was fine. This hotel used to be something different years ago, so I understand that the building is old. You would never be able to tell from the lobby and from the rooms. Little touches like push button light switches that were back lit at night to the corner couch with huge mirror grateful for getting ready and having extra space in the room. I am definitely a fan now.
Stayed 4 nights in Aug 2025

10/10 Excellent

Victor, Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, especially the valets
Stayed 4 nights in Sep 2025

10/10 Excellent

Norma, West Nyack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property! Hospitality at its finest. The lobby, the staff and the suite, all exquisite. The DS & Durga toiletries was a pleasant surprise. Tavern on Rush was delicious and the service was excellent. I look forward to returning. Thank you for such an amazing experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful view in great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Petra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph o

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to just about everything. Mag Mile, Lake, great eats.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ann

Stayed 1 night in Sep 2025

6/10 Okay

Christopher A

Liked: Cleanliness
Disliked: Property conditions & facilities
Knowing that the tv and phones were not working, they checked us into the room….
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and check-out was smooth. Rooms offered espresso, but not have a kettle for heating water for tea, but upon request, the concierge sent up a large kettle asap. The staff was friendly and responsive. The area around the hotel was fantastic to walk. It was also pretty close to a primary bus line that we could take to soldier field for a concert, as well as Montrose Beach the following day. This makes getting around Chicago so much nicer than driving it!
Stayed 2 nights in Aug 2025

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025