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WoodSpring Suites Gurnee - Chicago

2.5 star property

Photo gallery for WoodSpring Suites Gurnee - Chicago

Exterior
Standard Room, 1 King Bed, Non Smoking | Private kitchen
Lobby
Lobby
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View map
5742 Northridge Drive, Gurnee, IL, 60031
  • Place, Great Wolf Lodge Water Park
    ‪13 min walk‬
  • Place, Six Flags Great America
    ‪13 min walk‬
  • Place, Gurnee Mills
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Individually furnished, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Individually furnished, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Individually furnished, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Baymont by Wyndham Gurnee
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  • Parking included
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The price is NZ$124
includes taxes & fees
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About the area

Gurnee

Located in Gurnee, WoodSpring Suites Gurnee - Chicago is in the entertainment district, within a 10-minute drive of Gurnee Mills and Six Flags Great America. .This hotel is 6.5 mi (10.4 km) from Genesee Theater and 7 mi (11.2 km) from Lake Michigan.

What's nearby

  • Great Wolf Lodge Water Park - 13 min walk - 1.1 km
  • Six Flags Great America - 13 min walk - 1.1 km
  • Gurnee Mills - 3 min drive - 1.8 km
  • Launch Family Entertainment - 3 min drive - 2.5 km
  • Naval Base Great Lakes - 9 min drive - 13.4 km

Getting around

  • Grayslake Prairie Crossing Station - 15 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 44 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪JB's Barbeque & Sports Bar - ‬9 min drive
  • ‪Macho Nacho - ‬7 min drive
  • ‪Antoine's Funnel Cake House - ‬8 min drive
  • ‪Royal Thai - ‬15 min walk

About this property

WoodSpring Suites Gurnee - Chicago

Hotel with free parking, near Six Flags Great America
WoodSpring Suites Gurnee - Chicago offers 114 accommodations. Each accommodation is individually furnished. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, microwaves, and dishwashers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

Make yourself at home in one of the 114 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and desk chairs.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include laundry facilities, an elevator, and coffee/tea in a common area. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 5 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 5 per pet, per night
  • Service animals are exempt from fees
  • Towels fee: USD 10.99 per person, per week (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Gurnee Chicago
WoodSpring Suites Gurnee North Chicago
WoodSpring Suites Gurnee - Chicago Hotel
WoodSpring Suites Gurnee - Chicago Gurnee
WoodSpring Suites Gurnee - Chicago Hotel Gurnee

WoodSpring Suites Gurnee - Chicago Reviews

Reviews

5.8
Rating 10 - Excellent. 60 out of 216 reviews
Rating 8 - Good. 28 out of 216 reviews
Rating 6 - Okay. 25 out of 216 reviews
Rating 4 - Poor. 25 out of 216 reviews
Rating 2 - Terrible. 78 out of 216 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Taylor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Turn around now

No words- the hotels should be ashamed. To the young man at the desk, I’m sorry that they’re working you to the BONE they way they are. I never even stayed at the hotel bc I was so put off by it. I just requested a refund. Kids in the lobby running rampant and making a mess. Like screaming profanities, trash everywhere. We waited HOURS for a room and never got one. At midnight we went to a different hotel because we were tired of waiting. Naked crackheads around the property, tweakers in the hallways and the main doors don’t lock? No thank you. Nasty, unsafe, understaffed. Do with that as you will.
Stayed 1 night in Oct 2025

2/10 Terrible

Courtney

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Mold in the bathroom. When i went to check in at 330 i was unable to because none of the rooms were clean.
Stayed 1 night in Oct 2025

2/10 Terrible

Dan

Stayed 7 nights in Aug 2025

4/10 Poor

Asheka

Stayed 2 nights in Oct 2025

2/10 Terrible

Marilyn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very very bad business

I booked this stay online and paid for it in advance. When I got to the hotel they told me that they did not have a room for me because they had overbooked their hotel and then the front desk personnel lied to me and said that they didn’t take the payment, which was not true. I had to call. And get the charge reversed off my credit card through your company. I am going to call the corporate office of this hotel and make a report as well.
Stayed 1 night in Oct 2025

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, property conditions & facilities
Literally no one working. We could not check in despite all the signs that said we could. Tried calling so many times. Not staffed.
Stayed 1 night in Oct 2025

2/10 Terrible

Cristian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet seat had stains on top and on the bottom. When I checked in the door to my room was wide open there was no bed sheets or shower curtains. I checked out immediately
Stayed 1 night in Oct 2025

2/10 Terrible

Vivian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hello, yes there was shops nearby and excellent location. Woodsprings suites , we checked in . Went to the room there Roaches crawling, so receptionist says she will talk to her manager, she called him on phone. Sherman Thomas , manager was very careless about situation . Evicted us from there because I took a picture or video of Roaches
Stayed 2 nights in Sep 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tried to check in
Stayed 1 night in Sep 2025

2/10 Terrible

Jeanne

Stayed 1 night in Sep 2025

2/10 Terrible

Jesus Miguel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not the greatest
Stayed 7 nights in Sep 2025

2/10 Terrible

Nancy

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
Room felt unsanitary. Roaches were in our room. Hallway smelled like dogs, people partying in the parking lot like it’s a club.
Stayed 10 nights in Sep 2025

2/10 Terrible

Alayna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches

First thing we saw when we got to the room was a cockroach crawl out of the sink. Front desk didn’t apologize and refused a refund.
Stayed 2 nights in Sep 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, excellent water pressure! Staff was very friendly. Check in and check out was quick. Bed was comfy! Area was beautiful
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

2/10 Terrible

Autumn

Disliked: Room comfort
We waited 15 mins just for somebody to get to the desk and when came somebody finally came to desk we didn’t get no welcome just for the name and gave us our keys and told us room number. There was no carts available for the elderly waiting behind us. When returning to desk after unpacking 3 employees sit at the table arguing with somebody elderly over where one of them were. The whole place smelled really bad. You also have a group of people who apparently live here which is fine but not when you are letting 3 kids run out the parking lot throwing rocks at others hotels room windows til 11 pm at night. When going to leave at 8:30 the next morning you have an employee who is cleaning the lobby/mopping and getting mad and shaking his head at people when they are trying to walk through to leave.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mieia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2025

6/10 Okay

Carrie

Stayed 2 nights in Aug 2025

2/10 Terrible

Celean

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Customer Service

I received a call while at the airport saying they had overbooked and I had to find somewhere else to stay. Poor customer service
Stayed 1 night in Aug 2025

2/10 Terrible

Diego

Issue checking into hotel
Stayed 1 night in Aug 2025

2/10 Terrible

Sandra Janine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I’ve ever been in my life, also there is bed bugs!!! DO NOT SARAH HERE
Stayed 2 nights in Aug 2025

8/10 Good

Elida

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the quiet
Stayed 1 night in Aug 2025

2/10 Terrible

jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no room there. There was a water leak and i called before booking and the staff didn't even say anything about a leak and no rooms available
Stayed 1 night in Aug 2025

2/10 Terrible

JESSICA

Stayed 1 night in Aug 2025

8/10 Good

Ivan

Stayed 28 nights in Jun 2025