Book Relais & Chateaux Chippenham accommodation from NZ$126

Excellent service, decor and location. Breakfast is hit and miss.

Breakfast sub par versus previous visit. No hot water for shower. These things happen, not their fault. However no apology or acceptance that it was an issue on check out.

Room we clean and had space. The swimming pool with the booking system worked really - we really enjoyed it. Breakfast - we couldn't fault it, loads of choice excellent quality and service.

The breakfast was fantastic, fabulous choice of food and juices; staff were so helpful and attentive. Spa was a welcome treat, after a day of exploring the city; again, staff in spa were so helpful. Room, as rest of hotel, was spotless. The windows were rather old and hard to open ( to air the bathroom, after a shower), but the building is relatively old. The private parking was expensive, but only a short walk from the hotel and we knew the car was safe and secure. All in all, a wonderful stay at The Gainsborough, will definitely return; was a wonderful experience.

Friendly staff and great facilities. 5 star rating

Overall pleasant environment.