Clayton accommodation with spa

Air Con too high- room was cold Front desk needs more staff @ 2pm check in time- process was very slow including pick up of bag from luggage room Also, reception staff had no knowledge (&no interest) in providing local amenities knowledge. And the “$100@ security fee is offensive!

Staff were wonderful in all areas reception and while eating in the restaurant

The pool had a smell of raw sewerage and the sauna floor under the benches looked like it had never been cleaned. It was very disappointing.

Two bedroom suite was very dated and the kitchen had a huge crack in the bench top marble that was sealed with putty, but not food safe. Couch was musty and decor was tired. Room was loud - outside noise and slamming doors from other rooms was disruptive. Bed was very comfortable and the bathroom was fine too. The staff were lovely, location was excellent. Ok for a night or two but wouldn’t splurge on a suite again unless it was remodeled.

The hotel was in a great location

Nice room. Good location.