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Hotel Santo

4.0 star property

Photo gallery for Hotel Santo

Reception
Lobby lounge
Hypo-allergenic bedding, minibar, in-room safe, desk
Interior
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View map
Dagobertstr. 22-26, Cologne, NW, 50668
  • Place, MediaPark
    ‪6 min walk‬
  • Place, Musical Dome
    ‪9 min walk‬
  • Place, Cologne Cathedral
    ‪10 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪21 min drive‬

Room options

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sleeps 3

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

8.8 out of 10
Excellent
(28 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3

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includes taxes & fees
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About the area

Cologne

With a stay at Hotel Santo, you'll be centrally located in Cologne, within a 5-minute drive of Cologne Cathedral and Cologne Trade Fair Grounds. .This hotel is 16.5 mi (26.5 km) from Phantasialand and 3 mi (4.8 km) from LANXESS Arena.

What's nearby

  • MediaPark - 6 min walk - 0.5 km
  • Musical Dome - 9 min walk - 0.8 km
  • Museum Ludwig - 10 min walk - 0.9 km
  • Cologne Cathedral - 10 min walk - 0.9 km
  • Old Market - 13 min walk - 1.1 km

Getting around

  • Ebertplatz U-Bahn - 5 min walk
  • Hansaring Station - 7 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • ‪The Bistro - ‬1 min walk
  • ‪Max Stark - ‬4 min walk
  • ‪Adana Et - ‬4 min walk
  • ‪zwoo Kaffeeröster x King Georg Büdchen - ‬5 min walk
  • ‪Mangal Restaurant - ‬5 min walk

About this property

Hotel Santo

Hotel Santo offers 69 air-conditioned accommodations with minibars and espresso makers. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 69 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to noon and on weekends from 7:30 AM to noon for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 7:30 AM and noon.
Santo Lobby Bar - Onsite lobby lounge.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 28 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends; EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Santo Lobby Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Covered self parking fee: EUR 28.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Santo
Hotel Santo Cologne
Santo Cologne
Hotel Santo Hotel
Hotel Santo Cologne
Hotel Santo Hotel Cologne

Hotel Santo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 375 out of 730 reviews
Rating 8 - Good. 290 out of 730 reviews
Rating 6 - Okay. 49 out of 730 reviews
Rating 4 - Poor. 11 out of 730 reviews
Rating 2 - Terrible. 5 out of 730 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Teri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Modern clean hotel and walkable to everything. breakfast was amazing. The beds were extremely hard though and pillows flat. The drains did not drain.
Stayed 2 nights in Dec 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and accommodating. Good location for city centre.
Stayed 1 night in Dec 2025

10/10 Excellent

Trevor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu was excellent- wide selection of food available
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, convenient for Cologne city centre. Great decor. Very helpful staff. Excellent all round.
Stayed 2 nights in Nov 2025

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
L
Stayed 1 night in Sep 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful sta
Stayed 1 night in Sep 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Declan

Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a 10 minute walk from the centre of Cologne. Spotlessly clean room with air conditioning and lovely staff. Lots of restaurants within 2 minutes walk a perfect hotel for a city break.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Leisha, League City

Stayed 2 nights in Jun 2025

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff was exceptional. Very spacious rooms and you can’t beat the location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and facilities. The area is a bit non-descript, but it's very convenient for the sration, as well as the cathedral and Ludwig museum.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at Hotel Santo for the past 2 years for business and pleasure. Staff are excellent and hotel is wonderful will not stay anywhere else.
Stayed 1 night in Apr 2025

10/10 Excellent

I M Cleverley

Stayed 3 nights in Apr 2025

10/10 Excellent

Yuanzheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Mar 2025

10/10 Excellent

Guisela, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location at 4 to 5 blocks to the main station. Friendly staff and amazing breakfast!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ionut

Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cesare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great hotel, friendly staff and excelente breakfast.
Stayed 2 nights in Feb 2025

6/10 Okay

Ilae

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Helen Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Dec 2024

8/10 Good

Gillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Walkable distance from the railway station. Great breakfast. Rooms spacious and clean. Staff friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel. Fabulous breakfast
Stayed 2 nights in Oct 2024