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Mercure Hotel Köln City Friesenstraße

4.0 star property

Photo gallery for Mercure Hotel Köln City Friesenstraße

Exterior
Buffet breakfast on weekdays (EUR 22 per person)
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Check-in/check-out kiosk
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View map
Friesenstr. 44-48, Cologne, NW, 50670
  • Place, Friesenplatz
    ‪3 min walk‬
  • Place, Neumarkt
    ‪7 min walk‬
  • Place, Cologne Cathedral
    ‪13 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

7.2 out of 10
Good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Twin Room, 2 Single Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cologne

With a stay at Mercure Hotel Köln City Friesenstraße, you'll be centrally located in Cologne, within a 5-minute drive of Cologne Cathedral and Musical Dome. .This hotel is 16.5 mi (26.5 km) from Phantasialand and 2.6 mi (4.1 km) from LANXESS Arena.

What's nearby

  • Friesenplatz - 3 min walk - 0.3 km
  • Neumarkt - 7 min walk - 0.6 km
  • MediaPark - 9 min walk - 0.8 km
  • Old Market - 13 min walk - 1.2 km
  • Cologne Cathedral - 13 min walk - 1.2 km

Getting around

  • Friesenplatz U-Bahn - 3 min walk
  • Cologne West Station - 10 min walk
  • Cologne - Bonn Airport (CGN) - 21 min drive

Restaurants

  • ‪Monkey Bar - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Brauhaus Päffgen - ‬1 min walk
  • ‪Babylon Sauna - ‬3 min walk
  • ‪NENI Köln - ‬5 min walk

About this property

Mercure Hotel Köln City Friesenstraße

Mercure Hotel Köln City Friesenstraße offers 103 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 103 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
For lunch or dinner, stop by Elferrat, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a computer station, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Elferrat - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Elferrat - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 18 per night)
  • Available in some public areas: Free WiFi; wired internet (EUR 18 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 24 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Elferrat
  • Elferrat

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Fee for in-room wired internet: EUR 18 per night (rates may vary)
  • Fee for wired internet in public areas: EUR 18 per day (rates may vary)
  • Self parking fee: EUR 24 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Friesenstraße
Friesenstraße Köln
Köln City
Köln Friesenstraße
Mercure Hotel Köln City Friesenstraße Cologne
Mercure Hotel Köln City Friesenstraße
Mercure Köln City Friesenstraße Cologne
Mercure Köln City Friesenstraße
Mercure Hotel Köln City Friesenstraße Hotel
Mercure Hotel Köln City Friesenstraße Cologne
Mercure Hotel Köln City Friesenstraße Hotel Cologne

Mercure Hotel Köln City Friesenstraße Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 297 out of 943 reviews
Rating 8 - Good. 448 out of 943 reviews
Rating 6 - Okay. 118 out of 943 reviews
Rating 4 - Poor. 55 out of 943 reviews
Rating 2 - Terrible. 25 out of 943 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jazz

Liked: Cleanliness, staff & service, amenities
Staff were very lovely and made me feel very welcome and comfortable. The room was very comfortable, the only negative were the pillows. Other than that, a great stay and will come back again
Stayed 4 nights in Dec 2025

8/10 Good

Paul

Stayed 3 nights in Dec 2025

6/10 Okay

Emma

Liked: Cleanliness
Disliked: Amenities
The hotel is in an excellent position to get to the Cathedral and the markets. It’s situated on a very busy road full of pubs and clubs so if you land up with a room at the front, you will have to put up with a lot of noise until 4.00am or so. The rooms are quite dated with poor lighting and no tea/coffee making facilities. The bathrooms are small but well lit and recently updated.
Stayed 3 nights in Dec 2025

8/10 Good

Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was absolutely fine for our needs but just be aware that it is on a very busy street for bars so depending on which side you stay it can be noisier. We found the pillows to be very flat - one of us slept with 3 and the other used the spare duvet plus 1! We also had to keep the window open the whole time despite it being December because of how hot the room was and there was no aircon, so I would struggle to stay here at any other time of the year.
Stayed 3 nights in Dec 2025

8/10 Good

Hatice

Liked: Staff & service, amenities
Otel ve oda temizdi. Personel saygılı
Stayed 2 nights in Dec 2025

8/10 Good

Robert John

Stayed 3 nights in Dec 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast and location were both excellent as well as the staff!!
Stayed 3 nights in Dec 2025

8/10 Good

SEVDA

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was Clean, and the Employees were very kind. But the hotel is on a very loudly street. Especially Saturday night was very loud.
Stayed 2 nights in Nov 2025

8/10 Good

Cristina

Travelled with family
Stayed 1 night in Oct 2025

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Cordula

Liked: Cleanliness, property conditions & facilities, room comfort

Renovierungsbedürftig

Das Zimmer war ausreichend für eine Person, es gab sogar ein kleines Sofa. Allerdings war mein Zimmer ziemlich abgewohnt. Die Tür zum Bad war "ausgefranst", in der Dusche war Schimmel, am Nachtschrank das Furnier abgeplatzt... Ich hatte ein einziges Glas und das war zum Zähneputzen. Ja, ich hätte alles an der Rezeption bekommen, ich will aber nicht wegen allem fragen müssen. Das Hotel hat definitiv keine 4 Sterne verdient!
Stayed 3 nights in Aug 2025

8/10 Good

Ashley, Stark

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2025

8/10 Good

Mitch

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Ok

The location is good (near metro and Gloria) but there’s an awful smell in reception (toilets, maybe). This was really annoying for me as check-in took ages - 2 guys behind the desk taking ages to check-in the party ahead of me. Shower was a bit mad and no deadlock on the door, so not sure I’d go back.
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Stayed 2 nights in Dec 2024

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Zentral gelegen, aber trotzdem ruhig.

Sauberere Zimmer und Flure, aber man merkt das alter der Zimmer und Bäder doch an (zB TV mind. 10 Jahre, Duschwanne, gerade für ältere ein Problem etc), aber ruhig gelegen. Tiefgarage vorhanden und reichhaltiges Frühstücksbüffet.
Stayed 2 nights in Dec 2024

6/10 Okay

Carol

Travelled with group
Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

steve

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Koln

Hotel booked for closeness to concert at the Gloria theatre. Plenty of bars and restaurants in the area.
Stayed 1 night in Nov 2024

8/10 Good

Mehmet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Improvements urgently necessary

One of the two elevators (both from 1988) was out of order. Apparently since 3 months. Rooms felt damp. Strange smell in the foyer.
Stayed 6 nights in Oct 2024

4/10 Poor

Robert

Room without a view

What a lousy room.The only view was of a roof covered in bird waste without any daylight
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Danielle

Stayed 1 night in Jun 2024