Compare Hotels with Parking in Colorado Springs

The receptionist was pretty rude and not ready to take my credit card because my full name was not printed in the credit card. She was not ready to take my husband's card since the room was booked under my name.We had come at 11.00pm with kids and to deal with the rude receptionist and gruesome admission process. Finally when the admission process was over, she gave us a key to a room which had faulty room lock. We had to go the lobby again with luggages n kids (lobby is located outside the building that has rooms)and got a new room allotted. Took almost 1 hour to complete the gruesome process and get a proper room. The room was okay. The comliimentary breakfast was pathetic with very less options.

Hotel was great staff was friendly

Esmeralda the front desk manager was very helpful

Cool hotel, great staff with good amenities. Can't beat the price point. With that said, you get what you pay for. The place appears to be getting old. Broken window curtains you can clearly see from outside. No vents in the bathroom. Not a real fresh smell on initial entry of the room. Not horrible but definitely not pleasant and inviting. Bed was ok. Comfortable enough to get some rest but nothing to brag about. The location is pretty good. Centrally located to a lot of touristy stuff. Shopping, gas and food all close by. Personally, for the price, I would stay here again but if the price goes up, all the little things need improvement. Oh and the very very dark indoor pool area was a weird vibe. Why no lights? Seems unsafe.

We love this hotel. Great value for the accomodations. Always clean! Love the soundproof rooms and water pressure in the shower. We also love dining onsite.

Note that hotels.com customers paying extra for mountain views may get south views over the pool that do not face the mountains, and that these rooms have 2 full size beds (not queens, as advertised). Also, it is a solid 20 minutes from Colorado Springs when there is no traffic, which is pretty rare. Aside from those critiques, it is a pretty new (as of March 2026) hotel with good sized and well-appointed rooms, quite good in-house restaurants (be sure to check out the 9th floor), nice little pool, and spectacular views from public spaces. No EV charging spots, and some of the front desk staff could be a bit salty for no apparent reason, but we had a comfortable stay overall.