Extended stay ID check
5 / 5
I actually extended this stay and although in order to extend thru Hotels.com you have to do it online and make an entirely new reservation especially to keep the same rate. I came across many factors that would’ve or might have made my experience a really stressful one if it had not been for the front desk associate who made everything run streamlined. I appreciate her knowledge and her attention towards keeping my room safe It turns out the rate offered by Hotels.com was not better than the one offered on property, so she extended my room another night with my new rate also since the room was in my boyfriends name and he was at work she let me call and verify with him I was authorized to be in the room and have a key. I really appreciate the extra care she took as to reassure me I was safe and no one would be able to come inside or would be given a key without proper identification. It’s the little things that really make up for giving me a piece of mind and allowing for me to rest easy.
A verified traveller stayed at Premier Inns Concord
Premier Inns Concord