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Scandic Palace Hotel

4.0 star property

Photo gallery for Scandic Palace Hotel

Presidential Suite
Hallway
Restaurant
Exterior
Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Room service

Explore the area

View map
Rådhuspladsen 57, Copenhagen, 1550
  • City Hall Square
    ‪1 min walk‬
  • Tivoli Gardens
    ‪4 min walk‬
  • Nyhavn
    ‪16 min walk‬
  • Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for Twin Room

In-room safe, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(41 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

In-room safe, free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(17 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, 1 King Bed

In-room safe, free WiFi, bed sheets

Superior Double Room, 1 King Bed

8.8 out of 10
Excellent
(63 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room (Plus)

In-room safe, free WiFi, bed sheets

Superior Twin Room (Plus)

8.8 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

In-room safe, free WiFi, bed sheets

Economy Double Room

8.4 out of 10
Very good
(58 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(23 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

8.4 out of 10
Very good
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed (Plus)

In-room safe, free WiFi, bed sheets

Superior Double Room, 1 King Bed (Plus)

9.2 out of 10
Wonderful
(33 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Copenhagen

A stay at Scandic Palace Hotel places you in the heart of Copenhagen, steps from City Hall Square and Strøget. .This hotel is 0.2 mi (0.4 km) from Tivoli Gardens and 1.1 mi (1.8 km) from Nyhavn.

What's nearby

  • City Hall Square - 1 min walk - 0.0 km
  • Strøget - 1 min walk - 0.2 km
  • Tivoli Gardens - 4 min walk - 0.4 km
  • Kongens Nytorv - 13 min walk - 1.2 km
  • Nyhavn - 16 min walk - 1.4 km

Getting around

  • Rådhuspladsen Station - 1 min walk
  • Copenhagen Central Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 25 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Shawarma Grill House - ‬1 min walk
  • ‪Hard Rock Cafe Copenhagen - ‬2 min walk
  • ‪Taphouse - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Scandic Palace Hotel

Hotel with 3 restaurants, steps from City Hall Square
Scandic Palace Hotel offers 169 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 169 guestrooms, featuring heated floors. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and printers, and housekeeping is provided daily.
Take advantage of recreation opportunities including a 24-hour health club and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at Breakfast, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Breakfast - Onsite restaurant.
Capa Bar - Onsite restaurant. Open daily.
Capa Restaurant - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (DKK 380 per day)
  • Parking on site (DKK 380 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: DKK 229 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Breakfast
  • Capa Bar
  • Capa Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Bowling alley

Family friendly

  • Bowling alley
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Built in 1910
  • Comprehensive food waste policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Limited room service

More

  • Eco-friendly toiletries
  • Heated floor
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:00 PM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 22 to January 01:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 229 per person
  • Self parking fee: DKK 380 per day
  • Nearby parking fee: DKK 380 per day (328 ft away)
  • Early check-in is available for a fee
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copenhagen Hotel Palace
Copenhagen Palace
Copenhagen Palace Hotel
Hotel Palace Copenhagen
Palace Copenhagen
Palace Copenhagen Hotel
Palace Hotel Copenhagen
Scandic Palace Hotel Hotel
Hotel Scandic Palace
Scandic Palace Copenhagen
Scandic Palace Hotel Copenhagen
Scandic Palace Hotel
Scandic Palace
Scandic Palace Hotel Copenhagen
Scandic Palace Hotel Hotel Copenhagen

Reviews

Scandic Palace Hotel Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 537 out of 1180 reviews
Rating 8 - Good. 384 out of 1180 reviews
Rating 6 - Okay. 172 out of 1180 reviews
Rating 4 - Poor. 58 out of 1180 reviews
Rating 2 - Terrible. 29 out of 1180 reviews

Reviews

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Excellent views of the city. Friendly and helpful staff.
Stayed 7 nights in Jun 2025

8/10 Good

SIMON

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location in a very walkable city, quiet well appointed room, helpful and knowledgeable staff.
Stayed 4 nights in Jun 2025

8/10 Good

John, Palm Bay

Stayed 1 night in Jun 2025

6/10 Okay

John, Palm Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dislikes: breakfast. It was the worst we have had in a hotel stay. Powdered eggs that pose as scrambled eggs were terrible. No syrup for waffles. No fresh fruit. No toaster for breads. Old cinnamon roll Danish was the only option for Danish. No danish is Denmark? No orange juice. A bonus would be an omelette or egg station, but we understand if this is an extra cost. This is the only part of our stay that was very subpar.
Stayed 1 night in Jun 2025

10/10 Excellent

KoonCin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Brigitte

Stayed 3 nights in Jun 2025

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Patti

Liked: Cleanliness, property conditions & facilities, room comfort
From the outside, the hotel is beautiful. You can tell it once was a high end hotel by the pictures of year’s past hanging in the lobby area. However, our room was bare minimum. You need to let them know when you want
Stayed 3 nights in May 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, room comfort
The lack of a dedicated shower in the suite really was a let down. The big bath was very nice but for every day use it was a pain to spend the hours filling it with water.
Lack of a dedicated shower was a disappointment, the in bath one just made a massive mess of you used it as a shower so ended up just taking baths
Stayed 3 nights in May 2025

10/10 Excellent

Judith

Stayed 2 nights in May 2025

6/10 Okay

Rowena

Stayed 4 nights in May 2025

6/10 Okay

Cathy

Liked: Cleanliness, property conditions & facilities, room comfort

No hospitality for arriving guest

Great location! On site restaurant or bar looked nice but not available to hotel guest unless you make reservations in advance we were told. Not convenient for hotel guest just arriving who would just like to sit and have a drink and a bite to eat after long travel day. Don’t think I would stay at this hotel again.
Stayed 3 nights in May 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Great location to main city area. Staff are helpful. Room was clean, nice. Bed was comfortable. Breakfast was excellent! One detractor was the noise. Our room was facing out toward a busy street and people/bars/carousing could be heard until about 2 am. If that bothers you, I would book a room facing the courtyard.
Stayed 1 night in May 2025

6/10 Okay

Daniel

Liked: Cleanliness
Nice hotel with a great location. The WIFI is horrible, and I was charged $106 to wash a couple of undershirts, underwear and socks. $106 freaking dollars. I would have done it myself if there were any laundromats nearby. I understand that they contract a company to do the laundry, but you can't be charging people $100 for a basic load of laundry. Diagraceful.
Stayed 2 nights in May 2025

6/10 Okay

Marius

Travelled with family
Liked: Staff & service, amenities
Not a quiet area. We faced town hall plaza and the noise form the music and city hall bells did not hep with the sleep
Stayed 4 nights in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kevin J

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Andrew Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 5 nights in Apr 2025

8/10 Good

Alyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We arrived in the morning and even though it was well before check in, they did have a room available which was fabulous. We were 2 adults with a teenager and stayed in a suite. The suite was adequate for our needs. Bedroom with very large bed and room with a bed settee. Bathroom was spacious with separate shower as well as a bath with shower over. Each room had window seats which were lovely to watch the square below. The temperature is centrally controlled and we found the rooms too hot, especially at night. We arrived on a Saturday. I’m not sure if this happens every Saturday night but there was loud music and dancing in the square until the early hours. Unfortunately this did disrupt our sleep as we needed the windows open as it was so hot. It’s also worth noting that the city hall clock chimes until midnight. Breakfast was good. Plenty of fruit juices to choose from. Waffle station, plus hot and cold options. Our only complaint is that they didn’t have English breakfast tea. Location of the hotel is superb. A few minute walk from central station and most attractions are virtually on your doorstep. I would definitely stay here again
Stayed 4 nights in Apr 2025

8/10 Good

Sherman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Copenhagen city hall

Good stay
Stayed 2 nights in Apr 2025

8/10 Good

Neil

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel though the noise from rooms next door and above were quite noticeable but could be down to thin insulation. It was only the last night this was particularly noticeable from the 3 nights I spent there. Also I don’t agree with being told by the staff that you have to pay for leaving your luggage on check out date. (I joined the Scandic loyalty scheme which is free and means you can leave your luggage for free but this isn’t advertised).
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel! The breakfast was wonderful with tons of options. The hotel is across the street from the metro station with the same name that the hotel is on. Central station is a five minute walk, which is great for catching trains to other cities. The staff was helpful and there were maps at the front desk which made getting around the city easy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 5 nights in Mar 2025

10/10 Excellent

Toby

Stayed 6 nights in Mar 2025

10/10 Excellent

Michael, Annandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walking distance to everything, shops, bars, Resturant, city center. I dd not need a car or metro, just waked the hole downtown from there.
Stayed 2 nights in Mar 2025