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Comfort Inn & Suites Hamburg - Buffalo South

2.5 star property

Photo gallery for Comfort Inn & Suites Hamburg - Buffalo South

Lobby
Free buffet breakfast
Indoor pool
Suite, 1 King Bed, Non Smoking
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
3615 Commerce Pl, Hamburg, NY, 14075
  • Place, South Shore Golf Course
    ‪16 min walk‬
  • Place, Highmark Stadium
    ‪5 min drive‬
  • Place, KeyBank Center
    ‪15 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(29 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(75 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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  • Free Wi-Fi
4.4 out of 5, Excellent, 1,002 reviews
The price is NZ$190
includes taxes & fees
12 Feb - 13 Feb
Holiday Inn Express Hotel & Suites Hamburg by IHG

About the area

Hamburg

With a stay at Comfort Inn & Suites Hamburg - Buffalo South, you'll be centrally located in Hamburg, a 5-minute drive from Lake Erie and 8 minutes from Highmark Stadium. .This hotel is 10.4 mi (16.7 km) from KeyBank Center and 0.9 mi (1.5 km) from South Shore Golf Course.

What's nearby

  • South Shore Golf Course - 16 min walk - 1.4 km
  • Highmark Stadium - 5 min drive - 9.0 km
  • KeyBank Center - 15 min drive - 23.1 km
  • University At Buffalo - North Campus - 21 min drive - 39.8 km
  • Niagara Falls State Park - 39 min drive - 62.6 km

Getting around

  • Buffalo-Exchange Street Station - 20 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 28 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪Cyclone Bar - ‬6 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Tim Hortons - ‬19 min walk

About this property

Comfort Inn & Suites Hamburg - Buffalo South

Hotel in Hamburg with an indoor pool and free breakfast
Comfort Inn & Suites Hamburg - Buffalo South offers 61 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 61 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per week
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Comfort Inn & Suites Hamburg - Buffalo South Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 352 out of 1004 reviews
Rating 8 - Good. 250 out of 1004 reviews
Rating 6 - Okay. 178 out of 1004 reviews
Rating 4 - Poor. 104 out of 1004 reviews
Rating 2 - Terrible. 120 out of 1004 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Dirty Disgusting place Dirty towels in the room Over all not worth the money what so ever!! Very disappointed!
Stayed 2 nights in Nov 2025

4/10 Poor

David

Stayed 1 night in Oct 2025

6/10 Okay

Anaya

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
One of our beds were broken upon entering the room & the closet door was rigged so it took us a while to figure it why it wouldn’t close. The room phone did not work and we had multiple issues with not being able to get into our room because the key stopped working every single time we left out. My fiancé later found out that the key wasn’t being replaced but just being swiped to be turned back on for the room as if our cards were purposely being tuned off. Due to us being busy with family, we didn’t care to report it. Hopefully, in the future we’re able to find another hotel in close proximity to the stadium and to our family. Lastly, I held my hand out to receive my card and ID upon checking in and held my hand out to receive extra face cloths & towels but the representative constantly placed them on the dirty counter. I feel that it very disrespectful, as I placed items in her hand.
Stayed 3 nights in Oct 2025

2/10 Terrible

James

Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 1 night in Nov 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room was clean. Easy check-in. Not enough food left after 8:30.
Stayed 1 night in Nov 2025

2/10 Terrible

Vanessa

Travelled with family
There was no breakfast available due to limited staffing. Called day prior to arrange my parents to check in ahead of me. Filled out all forms, called the hotel was reassured they would be able to. Then the were denied when they tried. Room had a leaking toilet and an unknown leak and when brought to management attention their solution was to carpet clean or get a refund and go somewhere else.
Stayed 2 nights in Nov 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities
Room was not clean with dirty sheets, everything was unplugged and the bathroom was not pretty. Mould and wallpaper peeling in the bathroom was not a good sign.
Stayed 2 nights in Nov 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was filthy and needs repairs
Stayed 1 night in Oct 2025

10/10 Excellent

Esmeralda

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and air conditioning
Stayed 1 night in Oct 2025

8/10 Good

Cheryl

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mariangeliz

Stayed 1 night in Oct 2025

6/10 Okay

Matthew

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very accommodating but the hotel is in bad need of an upgrade. In the room stains on carpets, bathroom door broken and wouldn’t close, toilet wouldn’t flush, window screens had large holes cut out of them, key card often didn’t work and needed to be magnetized again. They are working
Stayed 2 nights in Oct 2025

2/10 Terrible

Rose

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel stay EVER! There was a man in ou
Stayed 2 nights in Oct 2025

10/10 Excellent

BARRY, ALACHUA

Travelled with partner
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Jari

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly, great value, staff were friendly, quiet room.
Stayed 1 night in Oct 2025

6/10 Okay

Jerry

Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Stayed 1 night in Oct 2025

4/10 Poor

edward

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meh

The eggs at the breakfast were just completely unappetizing. As usual, at hotels lately, the pool was “broken “. I think it’s just cheaper and easier to say that rather than letting guests use it.
Stayed 1 night in Oct 2025

4/10 Poor

kerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is dump, light is flickering over check in desk, screen you sign is crocked, the front desk lady said the jacuzzi was broken with a too bad look on her face, the room was dusty, blood on the wall by the shower. Wouldn’t have gotten in the jacuzzi anyways
Stayed 1 night in Oct 2025

6/10 Okay

John

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel is way outdated, and needs a complete makeover. Shower did not have hot water, room was not clean
Stayed 2 nights in Sep 2025

6/10 Okay

Bethanne

Disliked: Cleanliness, property conditions & facilities
The property is in really bad shape. Filthy carpet holes in the walls. Over all in really bad shape.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
IN town for a football game, everything is nearby. Right off the NYS Thruway.
Stayed 4 nights in Oct 2025