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Fiesta Americana Cozumel All Inclusive

4.0 star property

Photo gallery for Fiesta Americana Cozumel All Inclusive

Exercise/lap pool
55-inch LED TV with cable channels, table football, music library
1 bedroom, premium bedding, down duvets, pillow-top beds
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
7 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Pet-friendly

Explore the area

View map
Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600
  • Chankanaab Beach Adventure Park
    ‪19 min walk‬
  • Chankanaab National Park
    ‪2 min drive‬
  • Paradise Beach
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 3 Bedrooms, Non Smoking (Imperial)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 3 Bedrooms, Non Smoking (Imperial)

  • 175 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Master)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Non Smoking (Master)

9.2 out of 10
Wonderful
(12 reviews)
  • 79 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

1 bedroom, premium bedding, down duvets, pillow-top beds

Family Suite, 2 Bedrooms

8.6 out of 10
Excellent
(7 reviews)
  • 119 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(19 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite with Plunge Pool, 1 King

55-inch LED TV with cable channels, table football, music library

Master Suite with Plunge Pool, 1 King

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Governor)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite (Governor)

10.0 out of 10
Exceptional
(1 review)
  • 119 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

7.8 out of 10
Good
(12 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Private Pool

55-inch LED TV with cable channels, table football, music library

Family Suite, 3 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 176 sq m
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

View all photos for Honeymoon Suite

Honeymoon Suite | Champagne service

Honeymoon Suite

  • 79 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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The Explorean Cozumel - All Inclusive

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  • Pool
  • Hot tub
  • Breakfast included
4.5 out of 5, Wonderful, 626 reviews
The price is NZ$381
includes taxes & fees
2 Oct - 3 Oct
The Explorean Cozumel - All Inclusive

About the area

Cozumel

Located in Cozumel, Fiesta Americana Cozumel All Inclusive is by the sea, a 2-minute drive from Chankanaab National Park and 8 minutes from Paradise Beach. .This all-inclusive property is 4.7 mi (7.5 km) from Playa Mia Grand Beach and Water Park and 6.6 mi (10.6 km) from San Francisco Beach.

What's nearby

  • Chankanaab Beach Adventure Park - 19 min walk - 1.6 km
  • Chankanaab National Park - 2 min drive - 1.5 km
  • Paradise Beach - 8 min drive - 7.1 km
  • Playa Mia Grand Beach and Water Park - 10 min drive - 8.5 km
  • San Francisco Beach - 13 min drive - 11.4 km

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

Restaurants

  • Three Amigos Cozumel
  • ‪Margaritaville - ‬7 min drive
  • ‪Fat Tuesday's - ‬6 min drive
  • ‪Al Chile - ‬6 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

Fiesta Americana Cozumel All Inclusive

On private beach with 2 outdoor pools, near Chankanaab National Park
Fiesta Americana Cozumel All Inclusive offers 102 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
A private beach and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Na´Ha´ has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Make yourself at home in one of the 102 guestrooms featuring free minibar items and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Rosato, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 3 bars/lounges, or 2 beach bars. A complimentary buffet breakfast is served daily from 6:00 AM to noon.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cozumel? This property has 1560 square feet (145 square meters) of space consisting of conference space and meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and noon.
Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.
El Mexicano - This fine-dining restaurant specializes in Mexican cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Peninsula - This fine-dining restaurant specializes in Asian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Cevicheria - Overlooking the ocean, this seafood restaurant specializes in seafood and serves lunch only. Guests can enjoy drinks at the bar. Open select days.
Vina del Mar - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to noon
  • 2 beach bars
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cevicheria
  • El Mexicano
  • Peninsula
  • Rosato
  • Vina del Mar

Things to do

  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Playground
  • Sauna
  • Snorkelling
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,560 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 10 steps to reach entrance
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 77 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.29 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
Fiesta Americana All Inclusive Cozumel
Fiesta Americana Cozumel
Fiesta Americana Cozumel All Inclusive
Fiesta Cozumel
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Fiesta Americana Cozumel All Inclusive Hotel
Fiesta Americana Cozumel All Inclusive
Hotel Fiesta Americana Cozumel - All Inclusive Cozumel
Cozumel Fiesta Americana Cozumel - All Inclusive Hotel
Hotel Fiesta Americana Cozumel - All Inclusive
Fiesta Americana Cozumel - All Inclusive Cozumel
Fiesta Americana All Inclusive Hotel
Fiesta Americana All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Cozumel All Inclusive Cozumel
Fiesta Americana Cozumel All Inclusive All-inclusive property

Fiesta Americana Cozumel All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 130 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Resort, great staff and good food. The only con was as soon as we got there we were greeted by a “concierge” that was trying to get us to listen to a 90 minute sales pitch for a membership to the hotel chain.
Stayed 6 nights in Jun 2025

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole staff is very friendly and caring the restaurants were great as well I really loved the atmosphere can’t wait to return again.
Stayed 3 nights in Jun 2025

2/10 Terrible

Blanca

Liked: Cleanliness
Disliked: Property conditions & facilities
Some of the staff was very friendly and great customer service with us but we did have issues with our room. One of the showers in the room didn’t work as soon
Stayed 7 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good food and staff was excellent!
Stayed 9 nights in May 2025

10/10 Excellent

Kelly

Foods great. Very friendly staff
Stayed 7 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was extremely nice and very helpful. The food was really good. Especially the quesadillas you can order at the buffet. Check in and out was really easy. The spa was so relaxing. The pool is pretty spacious and is always clean. The waiters were always extremely fast with refilling your drink or taking away empty plates. Housekeeping always made our room look spotless. Overall we were very pleased and we had a great time.
Stayed 5 nights in Jun 2025

10/10 Excellent

Makenzy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was so sad to leave Fiesta, we got on first name basis with all the staff. One which continually called me “boss” and would bring me a new drink every time I was empty. It was such a cool vibe, it was a party everyday but also relaxing. Every restaurant had great food options all included, drinks were top notch, that views, the snorkeling, the amenities to get around the island. It was just such a blast, we definitely will be coming back but this time for longer!
Stayed 4 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

israel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an awesome time, service was awesome. Hotel was awesome. Everything was good out of this place. Definitely will come back again.
Stayed 3 nights in May 2025

6/10 Okay

Harry

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Let down.

I have stayed at 4 other Fiesta Americanas and some on repeat occasions. This one is not at the same level as the others. The engineer team must be very busy there. Service was fantastic. Food was not so great. Location is also very good. For the rate charged and my previous experiences at other Fiesta Americana Resorts, I expected at least the same.
Stayed 2 nights in May 2025

10/10 Excellent

Martha

Stayed 4 nights in May 2025

10/10 Excellent

Alan Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t given my VIP Gift or Upgrade Options wasn’t never mentioned by the staff upon check in.
Stayed 4 nights in May 2025

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiesta is a great place. Ease and convenience throughout the whole trip which are the main points I look into a place/resort.
Stayed 3 nights in May 2025

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FAC

Was good. Would have been nice to not have shows each night starting at ipm
Stayed 7 nights in May 2025

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid property by Cozumel standards. Beach is better than pictures - but water shoes are a must. Staff was very friendly. Spa was small but a nice touch with very good massages.
Stayed 7 nights in Mar 2025

6/10 Okay

Roshanda

Travelled with partner
Liked: Cleanliness, staff & service
For the most part, it was quiet, clean, and calm. It is an older property that had some touchups. I do believe that another renovation can take place to make this resort better. The staff was friendly and the food was good. I do wish they had more activities for the guest and stayed open longer than 1030/11p for the bars. No foam days/nights in the pool. No dance spaces. No late night activities. Just not enough options for extra fun on the resort. Room service was not convenient via the app. We had a great time overall.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice white beach and bed canopies on the beach. Nice comfy bed and huge rooms. Fridge full of treats pop and beer. A lot of different restaurants and wonderfully staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jennifer Church, taylorsville

Travelled with family
Liked: Cleanliness, amenities
We had a fantastic time! Miguel by the pool took excellent care of us and made sure we were comfy. Alejandra at the buffet greeted us right off the plane with a big hug. We felt like we were back home, and can’t wait to go back next year!!
Stayed 8 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love this hotel stay multiple times a yeat

Stayed 1 night in Apr 2025

8/10 Good

Graeham, Oshawa

Travelled with partner
Liked: Cleanliness, staff & service
First off, the staff are very lovely and friendly. They were attentive and always made us feel welcome. The property is a little dated in that the furniture is relatively new but some of the amenities need updating as well as some lighting and fixtures could use some work. That being said it is clean, easy to get around the property but it is a smaller resort so there isn’t much outside of swimming and dining on the property. Plenty of excursions to do off property but all for extra costs. Not a knock against the resort but something just to be aware of. Also, this is a timeshare type property so we were offered free tickets to some excursions in exchange for “seeing how Fiesta Rewards” works. Again, not a knock against the property but the concierges did try to get us more than once. The property is in a decent location relative to the airport so it was a short 20 minute cab ride in and out. Dining options are ok. The buffet breakfast/lunch spot is right on the water and had plenty of seating but the food was similar every day. The three restaurants all require reservations but we never had a problem getting one and it’s simple to do from the web link they give you. Overall we had a great time.
Stayed 5 nights in Apr 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025