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JW Marriott El Convento Cusco

5.0 star property

Photo gallery for JW Marriott El Convento Cusco

Lobby
Exterior
Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)
Couples treatment room(s), body treatments, aromatherapy, body wraps
Suite, 1 King Bed, Non Smoking, Mountain View | Living room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping

Explore the area

Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002
  • Plaza de Armas
    ‪3 min walk‬
  • Cusco Cathedral
    ‪3 min walk‬
  • San Pedro Market
    ‪13 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (No View)

Room, 2 Double Beds, Non Smoking (No View)

Room, 2 Double Beds, Non Smoking (No View)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View

Suite, 1 King Bed, Non Smoking, Mountain View | Living area

Suite, 1 King Bed, Non Smoking, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Memory-foam beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Memory-foam beds, in-room safe, desk, blackout curtains

Family Room, 2 Double Beds, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (No View)

Room, 1 King Bed, Non Smoking (No View)

Room, 1 King Bed, Non Smoking (No View)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Cusco

With a stay at JW Marriott El Convento Cusco in Cusco (Cusco Historic Center), you'll be a 4-minute walk from Plaza de Armas and 12 minutes by foot from San Pedro Market. .This luxury hotel is 0.1 mi (0.1 km) from Hatunrumiyoc and 0.1 mi (0.1 km) from Museum of Religious Art.

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Cusco Cathedral - 3 min walk - 0.3 km
  • Coricancha - 5 min walk - 0.5 km
  • San Pedro Market - 13 min walk - 1.2 km
  • Sacsayhuaman - 16 min walk - 1.3 km

Getting around

  • San Pedro Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

JW Marriott El Convento Cusco

Luxury hotel with a full-service spa and free breakfast
JW Marriott El Convento Cusco offers 153 accommodations with iPod docking stations and safes. Beds feature memory foam mattresses. 49-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 153 guestrooms featuring refrigerators and iPod docking stations. Your room comes with a memory foam bed. 49-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bathrobes.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool and a sauna. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and express check-in.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
Qespi Bar - Onsite bar.
Qespi Restaurant - This restaurant specializes in Peruvian cuisine and serves dinner only. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Qespi Bar
  • Qespi Restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41 per accommodation, per night
  • Service fee: USD 10 per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20334766714

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

JW Marriott El Convento Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 878 out of 1001 reviews
Rating 8 - Good. 76 out of 1001 reviews
Rating 6 - Okay. 28 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Parinaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Stayed 2 nights in Feb 2025

8/10 Good

J

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed rooms, nice staff, great location, higher end facility. Some lounge spaces are a bit dark and could use more lighting.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Camilo

Stayed 4 nights in Feb 2025

10/10 Excellent

Babak

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean and staff very friendly. Only downside for us is it not having a gym, otherwise can’t fault it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shu

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and beyond! The service staff is very knowledgeable and attentive. The property is gorgeous. The location is in the middle of every downtown Cusco. Plaza de Armas few minutes away. Food at the restaurant is amazing and they make sure your needs are taken care of no matter the request. Bravo!!! We’ll be back ❤️
Stayed 5 nights in Jan 2025

10/10 Excellent

Min, Downingtpen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing experiment!! You have the best services and staff in place
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Location - Excellent Service!!

I can't imagine there is a better place to stay in Cusco - central location, great staff, comfortable and clean lodging. Highly recommend!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super helpful and very kind.
Stayed 1 night in Dec 2024

10/10 Excellent

Salvador

Stayed 2 nights in Dec 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and food was great. Location perfect for visiting all the shops
Stayed 1 night in Dec 2024

10/10 Excellent

Mustafa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Really nice place
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa area was amazing. The view from our room was excellent
Stayed 6 nights in Dec 2024

2/10 Terrible

Cheryl, Menai

Stayed 1 night in Oct 2024

8/10 Good

Martin

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Azita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a beautiful hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

ELENA

Stayed 3 nights in Oct 2024

8/10 Good

Gabriela

Stayed 3 nights in Nov 2024