DoubleTree by Hilton Dallas - Richardson

4.0 star property

Photo gallery for DoubleTree by Hilton Dallas - Richardson

Lobby
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Bar

Explore the area

Map
1981 N Central Expy, Richardson, TX, 75080
  • CityLine
    ‪2 min drive‬
  • University of Texas at Dallas
    ‪4 min drive‬
  • Galleria Dallas
    ‪9 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Two Double Beds, Non-Smoking, Accessible

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed (Sitting Area)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 1 King Bed, Accessible, Bathtub (High Floor, Mobility/Hearing)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Double Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility/Hearing, Roll In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (High Floor)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Richardson

When you stay at DoubleTree by Hilton Dallas - Richardson in Richardson, you'll be in the business district, within a 5-minute drive of University of Texas at Dallas and CityLine. .This hotel is 5.5 mi (8.9 km) from Medical City Hospital and 7.9 mi (12.8 km) from Galleria Dallas.

What's nearby

  • Methodist Hospital Campus for Continuing Care - 10 min walk - 0.9 km
  • Eisemann Center for the Performing Arts - 18 min walk - 1.6 km
  • CityLine - 2 min drive - 4.1 km
  • University of Texas at Dallas - 4 min drive - 3.7 km
  • Galleria Dallas - 9 min drive - 14.7 km

Getting around

  • Galatyn Park Station - 19 min walk
  • Dallas Medical-Market Center Station - 23 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Torchys Tacos - ‬8 min walk
  • ‪Junbi - ‬8 min walk
  • ‪Velvet Taco - ‬3 min walk

About this property

DoubleTree by Hilton Dallas - Richardson

Suburban hotel with a fitness center and a 24-hour front desk
DoubleTree by Hilton Dallas - Richardson offers 296 accommodations with laptop-compatible safes and video-game consoles. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 296 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while video-game consoles and cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Satisfy your appetite for lunch or dinner at Connected Cactus, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Connected Cactus - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Java Cafe - Onsite bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; USD 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Connected Cactus
  • Java Cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (122 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Dallas Richardson
DoubleTree Hilton Dallas Hotel Richardson
DoubleTree Hilton Dallas Richardson
DoubleTree Hilton Richardson
DoubleTree Richardson
DoubleTree Richardson Dallas
Hilton DoubleTree Richardson
Richardson DoubleTree
Richardson Hilton
Doubletree Dallas / Richardson Hotel Richardson
DoubleTree Hilton Dallas Richardson Hotel
DoubleTree by Hilton Dallas - Richardson Hotel
DoubleTree by Hilton Dallas - Richardson Richardson
DoubleTree by Hilton Dallas - Richardson Hotel Richardson

DoubleTree by Hilton Dallas - Richardson Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 546 out of 1007 reviews
Rating 8 - Good. 186 out of 1007 reviews
Rating 6 - Okay. 101 out of 1007 reviews
Rating 4 - Poor. 81 out of 1007 reviews
Rating 2 - Terrible. 93 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

YAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Marwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Feb 2025

4/10 Poor

George

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This Double Tree location has seen better days. I have stayed at this location multiple times over the last four years, and it has always been great until yesterday. When I arrived, I was greeted by the staff, and I identified that I was a Hilton honors member, but I was not given water or the customary cookies. Then, when I went to my room, though comfortable, the carpet had sags and pulls in it, the bed looked like it was 20 years old, both the old shower head and the new one that was sistered to it leaked and were cracked, and the tub had an awful patch job over a hole in it. Finally, when I returned after dinner, I stopped by the front desk and asked for an extra pillow for my wife and me; I was told, no problem, housekeeping will bring it to you. The pillows never showed, nor did I receive a call or a knock telling me they didn't have any extra pillows—deplorable service.
Stayed 1 night in Mar 2025

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Great food. Very quiet.
Stayed 1 night in Mar 2025

4/10 Poor

Nichol

Liked: Staff & service
Disliked: Property conditions & facilities
There was a strong smell of Mold in the bathroom.
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep coming back 4-sure !!

Love everything about this hotel, I give ot 9 of 10 @@
Stayed 1 night in Mar 2025

10/10 Excellent

Althea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Erbey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

2/10 Terrible

Mynequa

Disliked: Property conditions & facilities
Hated it
Stayed 1 night in Mar 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall
Stayed 1 night in Mar 2025

10/10 Excellent

Derith

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was slightly antiquated but still nice
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and the room was lovely. It was clean and comfortable. Highly recommended.
Stayed 1 night in Mar 2025

6/10 Okay

Blake

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Floor was dirty, bed and pillows are very uncomfortable
Stayed 3 nights in Feb 2025

10/10 Excellent

WOO YONG

Stayed 4 nights in Feb 2025

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, amenities
The property is wonderful in cleanliness, appearance, convenience. The significant problem was that the lock on my room door was broken and I could not get out the room - TWICE. Maintenance had to come to open the door. I thought they had fixed it when it happened on my first evening there. However it happened again - exact same problem on the day I left. This was a dangerous situation that could be life-threatening if there was a fire or other emergency. The fact that it was not really fixed the first time and that it was not taken seriously is of great concern.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

muhongerwa

Stayed 2 nights in Feb 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alina Azher, Oakville

Stayed 4 nights in Feb 2025

10/10 Excellent

KAMILA

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Rachid

Stayed 1 night in Feb 2025

10/10 Excellent

sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent experience. The only issue was not being able to regulate the temperature in the room.
Stayed 2 nights in Feb 2025

8/10 Good

Shamsul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Stayed 1 night in Feb 2025