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Holiday Inn & Suites Dallas-Addison by IHG

3.0 star property

Photo gallery for Holiday Inn & Suites Dallas-Addison by IHG

Outdoor pool
Exterior
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Restaurant

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
4355 Beltway Dr, Addison, TX, 75001
  • Addison Circle Park
    ‪17 min walk‬
  • Village on the Parkway
    ‪2 min drive‬
  • Galleria Dallas
    ‪4 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Courtyard by Marriott Addison Midway

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1001)
The price is NZ$163
for 1 room
includes taxes & fees
15 Aug - 16 Aug
Courtyard by Marriott Addison Midway

About the area

Addison

When you stay at Holiday Inn & Suites Dallas-Addison by IHG in Addison, you'll be in the business district, a 5-minute drive from Galleria Dallas and 10 minutes from Baylor Scott & White The Heart Hospital. .This hotel is 12.4 mi (19.9 km) from Dallas Market Center and 10 mi (16 km) from Southern Methodist University.

What's nearby

  • Addison Circle Park - 17 min walk - 1.4 km
  • Village on the Parkway - 2 min drive - 1.9 km
  • Galleria Dallas - 4 min drive - 4.1 km
  • Baylor Scott & White The Heart Hospital - 8 min drive - 12.6 km
  • University of Texas at Dallas - 12 min drive - 10.7 km

Getting around

  • Downtown Carrollton Station - 8 min drive
  • West Irving Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 27 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Taqueria La Ventana - ‬7 min walk
  • ‪Genghis Grill - ‬5 min walk
  • ‪Nates Seafood And Stea - ‬5 min walk

About this property

Holiday Inn & Suites Dallas-Addison by IHG

Hotel in Addison with a 24-hour fitness center and a 24-hour business center
Holiday Inn & Suites Dallas-Addison by IHG offers 102 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 102 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn & Suites Dallas-Addison by IHG, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Holiday Inn & Suites Dallas-Addison by IHG has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Dallas-Addison
Holiday Inn Express Hotel Dallas-Addison
Holiday Inn Express Hotel And Suites Dallas-Addison
Holiday Inn Addison
Addison Holiday Inn
Holiday Inn Express Addison

Holiday Inn & Suites Dallas-Addison by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 390 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 152 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 107 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in around 9 pm. Our shower had bugs in it, the shower pressure was awful, the air quit working mid night. The overall hotel was musty and had an overwhelming smell of paint fumes on the second floor. We definitely won't be back.
Stayed 1 night in Apr 2025

10/10 Excellent

LaRita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around
Stayed 2 nights in Apr 2025

10/10 Excellent

Tametric

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Nice Stay!!!

Very Nice Stay!!!
Stayed 3 nights in Mar 2025

6/10 Okay

Pam

Liked: Staff & service
Unfortunately elevator was out. They did call to inform me but I was already on the road and couldn't make other plans. It was good they gave me a complimentary breakfast.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Below Expectations

Elevators were broken and we were told they were expecting it to be fixed the next day. That wasn't true. They didn't seem interested at all in fixing anything.
Stayed 4 nights in Mar 2025

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

4/10 Poor

Ahliah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Martha

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tub did not drain. Room was clean but outdated, especially the carpet. The TV was horrible, only local channels and I couldnt even access my apps. The elevator went down during my stay making my check out more difficult then i would have liked.
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Ok stay

Easy check in and the room was great. But all ice machines were broken, water fountains weren't turned on, and none of the machines in the gym worked.
Stayed 1 night in Mar 2025

4/10 Poor

Jose, yonkers

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great but my room was a bit dirty!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jaehak, Chino Hills

Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice only thing I didn’t like is you have to pay for breakfast should be complementary but its ok other then that it was close to everything food things to do for the kids night life was close as well
Stayed 2 nights in Mar 2025

2/10 Terrible

Jacqueline

Business traveller
My room smelled and I was not able to check in on time due to my rooms not being ready.
Stayed 2 nights in Mar 2025

6/10 Okay

Angela

Stayed 1 night in Feb 2025

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to get a room

Easy check in clean room overall great stay
Stayed 1 night in Dec 2024

2/10 Terrible

Camella

Disliked: Cleanliness, staff & service, property conditions & facilities
This is BY FAR the worst hotel experience that I’ve ever had. Let me first start by saying that I’m a frequent traveler, have stayed in 4 different IHG hotels in 4 different states this last month & this does NOT meet the standard of an IHG facility. The staff was disorganized, didn’t know how to check me in, I was locked out of my room the second day of my stay because they wrote my card number down wrong on a piece of paper & didn’t charge the card. I got called down 2-3 different times because they kept making “mistakes” with my reservation. When I arrived, multiple things were broken and DIRTY. Hair all in my bed, BBQ sauce or sone type of sticky brown sauce on counters and curtains, sofa bed was broken and disfunctional, ironing board broken, 2 light switches didn’t work, bathroom counter had some sticky substances on it. I called multiple time for room service, “phones were down” according to lady I spoke with the next morning. I took pictures & requested new sheets since ours were obviously from the last visitor, we were told by 4 different people that they would come and replace them. Friday - Monday they never touched them!!! We got back and the counters were still dirty, same sheets, nothing replaced or fixed, we had to get extra towels from the front desk and clean ourselves. Sad part?? As much as we complained & informed them of what was going on, all they kept saying was “we understand ma’am, we’ll fix it” and NEVER DID A THING. 0/5 stars if I could!!

4/10 Poor

Adam

Stayed 3 nights in Jan 2025

4/10 Poor

Adam

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Good location and clean. The front desk staff is sloppy! The morning front desk manager is angry and treats you like a criminal for using yhe amenities and lobby.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sumardi, Stillwater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Winter

Liked: Cleanliness, amenities, property conditions & facilities
Great Customer service
Stayed 2 nights in Jan 2025