Quality Inn West Plano - Dallas

2.5 star property

Photo gallery for Quality Inn West Plano - Dallas

Lobby
Lobby
Room, 2 Queen Beds, Accessible, Non Smoking
Free daily full breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
5021 W Plano Pkwy, Plano, TX, 75093
  • Place, Baylor Scott & White The Heart Hospital
    ‪5 min walk‬
  • Place, St. Andrew Methodist Church
    ‪2 min drive‬
  • Place, Galleria Dallas
    ‪9 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(58 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Plano

With a stay at Quality Inn West Plano - Dallas, you'll be centrally located in Plano, a 1-minute drive from Baylor Scott & White The Heart Hospital and 10 minutes from Galleria Dallas. .This hotel is 3.9 mi (6.2 km) from University of Texas at Dallas and 6.5 mi (10.5 km) from Stonebriar Centre Mall.

What's nearby

  • Baylor Scott & White The Heart Hospital - 5 min walk - 0.5 km
  • St. Andrew Methodist Church - 2 min drive - 3.0 km
  • Galleria Dallas - 9 min drive - 16.3 km
  • American Airlines Center - 21 min drive - 36.2 km
  • Kay Bailey Hutchison Convention Center - 23 min drive - 39.9 km

Getting around

  • UT Dallas Station - 7 min drive
  • Dallas Medical-Market Center Station - 21 min drive
  • Love Field Airport (DAL) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪Jollibee - ‬9 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Chili's Grill & Bar - ‬17 min walk

About this property

Quality Inn West Plano - Dallas

Hotel in Plano with free breakfast and a fitness center
Quality Inn West Plano - Dallas offers 60 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 60 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Hotel Plano
Comfort Inn Plano
Comfort Inn Near Plano Medical Hotel Plano
Comfort Inn Plano Hotel
Plano Comfort Inn
FairBridge Inn Plano
FairBridge Plano
Quality Inn West Plano Dallas
Quality West Plano Dallas
Comfort Inn Near Plano Medical Center
Quality Inn West Plano Dallas
Quality Inn West Plano - Dallas Hotel
Quality Inn West Plano - Dallas Plano
Quality Inn West Plano - Dallas Hotel Plano

Quality Inn West Plano - Dallas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 365 out of 805 reviews
Rating 8 - Good. 238 out of 805 reviews
Rating 6 - Okay. 101 out of 805 reviews
Rating 4 - Poor. 48 out of 805 reviews
Rating 2 - Terrible. 53 out of 805 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chung

Liked: Cleanliness, staff & service, amenities
Staffs are nice, and matresses in the rooms are not cheap ones but comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Han-Seok

Stayed 1 night in Oct 2025

6/10 Okay

Valicia

Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffery

Stayed 2 nights in Oct 2025

8/10 Good

Tiffani

Business traveller
Liked: Cleanliness, staff & service, amenities
Great especially for the price. Convenient to the hospital.
Stayed 1 night in Oct 2025

8/10 Good

Chung

Stayed 1 night in Oct 2025

8/10 Good

Louise R Motschenbacher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Denton Quality Inn

Business trip. Convenient. Shopping great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleased with the facility and staff. Will stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shawnda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The room was nice and clean and shower was really nice and hot.
Stayed 1 night in Oct 2025

8/10 Good

Willie

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025

8/10 Good

Megumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building was old However, there was a complementary break first It was clean enough for this price
Stayed 1 night in Oct 2025

2/10 Terrible

Jaime

Stayed 2 nights in Oct 2025

8/10 Good

Matt

Stayed 1 night in Oct 2025

10/10 Excellent

He

Stayed 1 night in Oct 2025

4/10 Poor

Courtney

Stayed 1 night in Sep 2025

10/10 Excellent

Somchit

Stayed 2 nights in Oct 2025

6/10 Okay

Linzie

Travelled with partner
Disliked: Staff & service
Breakfast was less than basic. Just some fake eggs and dry cereal and a waffle maker. I stayed 2 nights and asked for my room to be cleaned and the desk clerk said I should've let them know before 9am if I wanted my room cleaned and then another guy came up and said they would bring me some towels and do a light cleaning. I've never had a hotel not clean on 2 night stays!
Stayed 2 nights in Oct 2025

10/10 Excellent

Somchit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, speedy check in and comfortable.
Stayed 2 nights in Oct 2025

2/10 Terrible

Tiffany, PFLUGERVILLE

Stayed 2 nights in Oct 2025

4/10 Poor

Tiffany, PFLUGERVILLE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff are friendly. The second floor has a smell to it. Our room was damp and smelled moldy. I contacted the front desk to change rooms but they were completely booked and couldn’t switch us. They offered to spray the room. I was thinking they’d spray Lysol in the air conditioning unit, as I think that’s were the mold smell was coming from. They came up and brought us a glad plug in and sprayed some air freshener. The breakfast was mediocre. They had waffles, scrambled eggs and sausage. They had no juices for the kids, other than sunny d… which is a hard no for my kids. If I was in a pinch, I’d stay there again. But I wouldn’t book there if I had other options.
Stayed 2 nights in Oct 2025

8/10 Good

LUIS

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The condition
Stayed 2 nights in Oct 2025

8/10 Good

Pauline Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay, Paddy at the front desk was super nice and got checked in and out quick and easy. Definitely would stay again.
Stayed 2 nights in Oct 2025

4/10 Poor

Winsome

The room i got
Stayed 2 nights in Oct 2025

4/10 Poor

sotunbo

Stayed 2 nights in Sep 2025