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Sheraton McKinney Hotel

3.5 star property

Photo gallery for Sheraton McKinney Hotel

Lobby
View from property
Exterior
Lobby
Hypo-allergenic bedding, down duvets, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Laundry

Explore the area

View map
1900 Gateway Boulevard, McKinney, TX, 75070
  • Medical City McKinney
    ‪8 min walk‬
  • Allen Premium Outlets
    ‪3 min drive‬
  • Allen Event Center
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪39 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(59 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds

9.4 out of 10
Exceptional
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the area

McKinney

With a stay at Sheraton McKinney Hotel, you'll be centrally located in McKinney, within a 15-minute drive of Stonebriar Centre Mall and The Shops at Legacy. .This hotel is 12.7 mi (20.5 km) from Toyota Stadium and 13.8 mi (22.2 km) from Ford Center.

What's nearby

  • Medical City McKinney - 8 min walk - 0.7 km
  • Allen Premium Outlets - 3 min drive - 4.8 km
  • Fairview Town Center - 4 min drive - 4.8 km
  • Allen Event Center - 5 min drive - 5.6 km
  • Chestnut Square Historic Village - 6 min drive - 5.5 km

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 34 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬20 min walk
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪Razzoo's Cajun Cafe - ‬18 min walk
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive

About this property

Sheraton McKinney Hotel

Pet-friendly hotel with free parking connected to the convention center in McKinney
Sheraton McKinney Hotel offers 187 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 187 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.
Grab a bite to eat at Sweetwater Bar and Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in McKinney? This hotel has facilities measuring 7632 square feet (709 square meters), including a conference center. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Sweetwater Bar and Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sweetwater Bar and Grill

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (7,632 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub (61 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00
  • Destination fee: USD 0.53 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton McKinney Hotel
Sheraton McKinney
Sheraton McKinney Hotel Hotel
Sheraton McKinney Hotel McKinney
Sheraton McKinney Hotel Hotel McKinney

Sheraton McKinney Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 695 out of 1003 reviews
Rating 8 - Good. 176 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, environment was friendly. Breakfast was sub par and cold. Otherwise great visit.
Stayed 1 night in Jun 2025

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Willem

Liked: Cleanliness, amenities, property conditions & facilities
Really great staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

Regan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well kept
Stayed 1 night in Jun 2025

6/10 Okay

Dannis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We called the hotel at 9:30 am and were told that early check-in at 12:00 was approved by Jennie. When we arrived to check in at 12:30, we were told by Michael that we could not check in early. He further stated that since we made our reservation through a 3d party (Expedia) that we could not get priority. We then found Jennie and she stated that the room had been ready, but found the room had been given to someone else. The only two people at the desk were Michael and Jennie. Michael then stated that he would call when the room was ready. We left and after not received a phone call, we called at 2:15 and the room was ready. Jennie was very nice, but Michael was a jerk!
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kasey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing missing was a charging station for electric cars.
Stayed 3 nights in May 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was very helpful when we wanted to extend our stay.
Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

It’s just a average hotel

Out dated . Went to buy coffee employees didn’t know how to use new coffee machine. Which we had to pay for it. Didn’t offer complimentary coffee like other Marriot hotels that we been to .
Stayed 2 nights in May 2025

10/10 Excellent

Don

Stayed 4 nights in May 2025

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in May 2025

10/10 Excellent

Jaye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very close to our wedding venue!!! Close to retail and restaurants!!
Stayed 2 nights in May 2025

10/10 Excellent

Sherifdeen

Liked: Cleanliness, amenities, property conditions & facilities
Nice place. We enjoyed ourselves to the fullest
Stayed 1 night in Jun 2025

4/10 Poor

Lauren

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They did not want to honor my breakfast i bought through the app. They were very rude amd condescending, even after showing my booking. KP specifically was rude to me. After that employee said he would do his best to have it figured out. I checked with a second employee later in the day who said it was taken care of - when xhexk out morning comes and i have been charged by the hotel for the breakfast again. The same person that i verified with was working so i went to him and him and the other employee working couldnt figure out how to refund. He then, without saying anything, just started to help the person behind me. When he finished with them he came back to me and eventually figured it out. Very rude staff. The food/view/beds/rooms were great. Pool was very dirty. Overall rude interactions.
Stayed 2 nights in May 2025

10/10 Excellent

OBINNA

Stayed 1 night in May 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel, staff is amazing. Hotel and rooms are clean and very nice.
Stayed 2 nights in Apr 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in May 2025

8/10 Good

Adela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!!
Stayed 1 night in May 2025

10/10 Excellent

Annalaura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Mar 2025

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time staying here and we just love it. Everyone is so nice, the rooms are so clean, and its quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jan, McKinney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, clean room with comfortable beds.
Stayed 1 night in Apr 2025

8/10 Good

Usha

Travelled with family
We stayed two days to attend my niece’s wedding. Not just me we booked about 10 rooms. We didn’t get hot water on Friday but rest are good.
Stayed 1 night in Apr 2025