Compare hotels in Manchester from NZ$158

Yes

The over all experience was ok. Check in time was 3. We waited an hour and a half for our room. We are not very adventurous when it comes to foods, lunch and dinner options were limited. The spaghetti at the Italian restaurant was very good. The swim up room was great! The pool was massive, plenty of room to move around. The room was clean.

I was excited but my excitement turned into disappointment almost immediately after arriving. Staff were kinda “so-so” with their attitude, not friendly, not rude. Just kinda “THERE”. They had more excitement for other travelers so maybe it was just me. Anyway, I asked a staff member at the ice cream bar on 4/28 between 9pm and 10pm if she could point me to the grapenut ice cream, and she just pointed in the direction, didn’t say a word. So I asked again. In the rudest fashion she removed the entire tub from the freezer of the ice cream and just sat it there on the counter. Still didn’t say a word. My daughter said she gave her the same attitude. There was mold in the shower at the bottom of the glass as well as mold growing on the over head shower. Volleyball was fun. The entertainers were great. Staff- NO 0/10. Cleanliness in the room for a 5 star resort?? NO. 0/10. Right outside of the property there is mounds of trash, potholes, sitting water with mosquitos. Do better.

The Vista was in Falmouth, Trelawny an area that I am very familiar with. The staff at the Vista were excellent, friendly and helpful. The layout of the facility was very thoughtful and well planned out. This was my first time there but I would certainly stay there again.

Great experience and beautiful resort.

This wasn’t my first stay at GVH, but it will almost certainly be my last. It was my first time staying solo, and the experience fell well below expectations. To give credit, the grounds appear well maintained since Hurricane Melissa. Unfortunately, that’s where the positives end. For the price I paid for three nights, the WiFi was completely unacceptable. Reliable internet is a basic expectation. I checked with the front desk multiple times and was assured it worked, it didn’t. Only at checkout was I told I’d been given the wrong details the entire time. The response was a casual apology and WiFi details for a “next stay,” which felt insulting. A partial refund would have been far more appropriate. I was also initially placed in a room where the air conditioning didn’t work and had to move. While the new room was close by, this change was not properly updated by the front desk. Therefore, at checkout I was met with looks suggesting I had accessed a room I shouldn’t have. That is not my responsibility. There are no lifts, so I had to call the front desk (using my own phone credit) for help with my luggage. Assistance was given, but it felt like an inconvenience to them. The front desk staff overall were dismissive and unhelpful, making basic interactions frustrating. Breakfast was underwhelming, standard but you could be better. Overall, very disappointing. For the price, I expected much better. Save your money, an Airbnb would likely offer better service and value!!