Saudi Arabia winery accommodation

It was an excellent stay. Staff were very helpful and friendly. Breakfast was awesome. Overall everything is 10 out of 10.

Great staff

Clean rooms, amazing staff and restaurants had wide variety

Clean, great staff and very good location and distance from Haram

This was my 2nd time staying at Pullman Zamzam Madina. I was travelling for Umrah with my wife and 3 kids. We booked a room with Quad-bed, (4 Beds). You can easily push them together and make them into 2-king size beds. We had a wonderful time here. The rooms were clean, staff were professional, felt like a 5-Star hotel. Breakfast was amaizing with ton's of options. Most importantly, it was 1-2 min walk to Masjid Nabawi and to shopping store. We had one store right behind our hotel where everything was "2-Riyal". We did most of our shopping there. As always, if I ever travel to Medina, I will be staying at Pullman Zamzam Madina, no second options. I would highly recommend this hotel to family and friends.

The first room we were given was very substandard, but wehn we reported this, the response was excellent. we spoke with the customer care agent called Ayan. she was apologetic and immediately arranged a room change to the refurbished floor. the room there was superb witha great finish and a much superior bathroom. we enjoyed our stay and completed our pilgrimage with great degree of satisfaction and comfort. Thank you Ayan.