We were there for my son’s travel game. Early on Sunday we were made aware that it was an hour later. We asked if we could have an extra hour for check out, the young woman at the desk was very rude and stated we had to request 24 hours in advance. We didn’t even check in for our stay 24 hours in advance.
Our hotel room looked as if it had not be cleaned, bugs were on the air conditioning unit, with dust and dirt on the window sills. The handles on everything had a rusty dirty debris.
We weren’t able to use the freezer for our ice packs because it was so overly frozen.
The bed sheets had rips in them, the lights did not work by the bedside. The beds were aweful to sleep in. The phone was not plugged in.
We stayed, but could not recommend this hotel moving forward. We have used this hotel chain previously and had wonderful experience, we will not be back. We have 10-14 tournaments a year in this area where we could have spent a few thousand dollars. We will not be coming back, especially after the rude treatment from hotel staff.