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VR Queen Street - Hotel & Suites

4.0 star property

Photo gallery for VR Queen Street - Hotel & Suites

Front of property
Standard King Room | Private kitchen
Fridge, microwave, electric kettle, toaster
Fridge, microwave, electric kettle, toaster
Premium bedding, pillow-top beds, in-room safe, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
401 Queen Street, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for One Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, blackout curtains

One Bedroom Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Two Bedroom Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard King Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Compact Single Room

Compact Single Room

Compact Single Room

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard King Room

Standard King Room

Standard King Room

8.4 out of 10
Very good
(47 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One-Bedroom Suite

One-Bedroom Suite

One-Bedroom Suite

8.2 out of 10
Very good
(13 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two-Bedroom Suite

Two-Bedroom Suite

Two-Bedroom Suite

  • City view
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier King Room

Premier King Room

Premier King Room

9.8 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Auckland

A stay at VR Queen Street - Hotel & Suites places you in the heart of Auckland, within a 15-minute walk of Sky Tower and SkyCity Casino. .This hotel is 1.7 mi (2.7 km) from Spark Arena and 1.2 mi (2 km) from Auckland Ferry Terminal.

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 km
  • University of Auckland - 3 min walk - 0.3 km
  • Auckland Town Hall - 5 min walk - 0.5 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 11 min walk - 1.0 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 19 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Eight Restaurant at Cordis, Auckland - ‬5 min walk
  • ‪Bestie Cafe - ‬4 min walk
  • ‪Fat Puku's Smashed Burgers Queen Street - ‬3 min walk
  • ‪Chadam - ‬4 min walk
  • ‪Le Garde-Manger - ‬2 min walk

About this property

VR Queen Street - Hotel & Suites

VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Additional features at this hotel include bicycle tour information and bike parking.
Grab dinner at Latitude 36, a restaurant that specializes in Modern European cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Auckland? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Latitude 36 - This restaurant specializes in Modern European cuisine and serves breakfast and dinner.
Bar Latitude 36 - This lobby lounge specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 40 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar Latitude 36
  • Latitude 36

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2014
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Covered self parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

VR Queen Street - Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 393 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Pearl, Grande Prairie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay at this hotel the staff are friendly and close to shopping and restaurants.
Stayed 3 nights in Feb 2026

10/10 Excellent

Rhiannon

Stayed 4 nights in Feb 2026

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities
Clean room and kitchenette.
Stayed 10 nights in Feb 2026

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Staff were good, no problems with check in or check out. Our room was great - a good size, and was clean and tidy. Didn't expect all the kitchen, which was a bonus even though only used the fridge and jug. Loved the location and would stay here again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Meera

Amazing stay, everything was clean and orderly.
Stayed 1 night in Feb 2026

2/10 Terrible

Pelenatete

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Checking in, we encountered lack of customer service from the young gentleman who served us . We felt we weren’t welcomed into the hotel, Instead of checking the system properly . He had given us one key for one room when I had booked 2. The second room is gave us Room 705 . There were so many issues with this room, including the broken AC I had complained to the receptionists thrice about this issue & I was not given another room yet any further support other than the words “I’ll reset the AC” knowing it wasn’t working at all from the time we checked in (3pm Saturday) to the time we checked out (10am Sunday). I was finding it very hard to sleep knowing there were no air circulation, very hot and stuffy in the rooms without the AC . Our toilet paper holder was no where to be found, we had toilet paper just sitting on the toilet & the room smelt like pure chlorine it gave my sister a migraine . No further action was provided to these complaints .
Terrible
Stayed 1 night in Feb 2026

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, walking around to CBD
Stayed 3 nights in Jan 2026

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities
Clean friendly flash in the city
Stayed 2 nights in Feb 2026

10/10 Excellent

Joud

Stayed 4 nights in Feb 2026

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and well presented. Convenient for what we were looking for in Auckland. Would stay again
Stayed 1 night in Jan 2026

6/10 Okay

Rob

Stayed 4 nights in Jan 2026

8/10 Good

Jason

Stayed 1 night in Nov 2025

4/10 Poor

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pokey little bathroom and the air conditioning was not working so they put us a stain fan in there but did not tell us that the Aircon wasn’t working
Stayed 1 night in Jan 2026

10/10 Excellent

trish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
did not have the breakfast but it did "smell" great as we passed restaurant. very easy for bus transport would stay there again
Stayed 2 nights in Jan 2026

6/10 Okay

saavy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Average not good as per the price
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Spotless
Stayed 3 nights in Jan 2026

4/10 Poor

Gurjinder

Stayed 1 night in Dec 2025

8/10 Good

Jacy

Stayed 4 nights in Dec 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Great space.
Stayed 8 nights in Dec 2025

8/10 Good

Norie

Stayed 3 nights in Dec 2025

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, amenities
Room was clean. The king bed was 2 twins put together.
Stayed 3 nights in Dec 2025

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car park a bit tight but appreciated
Stayed 3 nights in Dec 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Dec 2025

8/10 Good

Leighton

Liked: Cleanliness, staff & service
Was a great stay. Accomadated my changes without a fuss. Nice double bed.
Stayed 2 nights in Dec 2025

8/10 Good

Ash

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean room.
Stayed 1 night in Dec 2025