4/10 Poor
Terri
Travelled with partner
28 Dec 2025
Disliked: Cleanliness, property conditions & facilities
I would never stay here again. The resort is very dated which I could have dealt with if the services were working. Two of the three elevators didn’t work so we used the stairs during our stay because it was so ridiculously slow. Our balcony had one chair that was ripped and broken and the slider didn’t work so you couldn’t lock it and could barely get it open.
We tried to eat dinner at the tavern and there was one girl working the entire place. We sat for an hour and a half before we even got food which wasn’t what we ordered. I ordered a salad which finally arrived at the end but I had snacked on fries so by the time it arrived I didn’t even want it. Almost every employee was rude, especially when I tried to check in, the girl working the front desk was not helpful at all. The only positive was the Starbucks girl who was extremely helpful.
It was so crowded which I guess is typical at Christmas. We could barely find parking to hike the mountain. We had to pop the curb and park in the grass. If you are looking for a quiet back to nature spot, this is NOT it. It is very touristy.
Terri
Stayed 1 night in Dec 2025































