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Hilton Garden Inn-Springfield, MA

3.0 star property

Photo gallery for Hilton Garden Inn-Springfield, MA

Lobby
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

View map
800 Hall of Fame Avenue, Springfield, MA, 01115
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪5 min walk‬
  • Place, MGM Springfield
    ‪9 min walk‬
  • Place, MassMutual Center
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard King

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard King

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Two Queens

8.8 out of 10
Excellent
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

One King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Corner room with Basketball Hall of Fame view

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Hampton Inn & Suites Springfield/Downtown
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$211
includes taxes & fees
23 Nov - 24 Nov
Hampton Inn & Suites Springfield/Downtown

About the area

Springfield

Located in Springfield (South End), Hilton Garden Inn-Springfield, MA is a 4-minute walk from Naismith Memorial Basketball Hall of Fame and 12 minutes by foot from MGM Springfield. .This hotel is 0.1 mi (0.2 km) from Connecticut River and 0.9 mi (1.4 km) from MassMutual Center.

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 5 min walk - 0.4 km
  • MGM Springfield - 9 min walk - 0.8 km
  • MassMutual Center - 16 min walk - 1.4 km
  • Baystate Medical Center - 4 min drive - 4.6 km
  • Eastern States Exposition - 4 min drive - 4.7 km

Getting around

  • Springfield Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Red Rose Pizzeria - ‬13 min walk
  • ‪TAP Sports Bar - ‬14 min walk

About this property

Hilton Garden Inn-Springfield, MA

Hotel with 2 restaurants, 4-minute walk to Naismith Memorial Basketball Hall of Fame
Hilton Garden Inn-Springfield, MA offers 143 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 143 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite at Great American Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grill - This restaurant serves breakfast only.
Uno Chicago Grill - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Uno Chicago Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Hilton Garden Inn-Springfield, MA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1021 reviews
Rating 8 - Good. 290 out of 1021 reviews
Rating 6 - Okay. 102 out of 1021 reviews
Rating 4 - Poor. 55 out of 1021 reviews
Rating 2 - Terrible. 42 out of 1021 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, clean, friendly

My stay was wonderful and I will definitely stay again! From Sarah at the front desk going above & beyond helping to find a room that had not had pets for a while (do to my son’s allergies) to the friendliness of every front desk/wait staff/management I interacted with, everything was awesome! I have OCD and the room was so clean I did not feel the need to Clorox wipe everything. If not having free/affordable breakfast is a problem for you, they have sit down and order breakfast at very reasonable prices and great service. The area in general is not the safest but I felt perfectly safe while at the hotel. Thank you to all who made our stay wonderful! Shout out to UNO restaurant next door for great priced lunch deals and delicious food and great service as well!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesomeness

The stay was Great!
Stayed 1 night in Jul 2025

10/10 Excellent

Marina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easily accessible
Stayed 1 night in Jul 2025

10/10 Excellent

Markus, Paramus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Agustina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean very helpful my mom loves it
Stayed 3 nights in Jul 2025

10/10 Excellent

brittany

Stayed 1 night in Jul 2025

10/10 Excellent

Natasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a decent time during my stay.
Stayed 1 night in Jul 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much Better than Fairfield Inn Enfield, my usual

Stayed 4 nights in Jul 2025

10/10 Excellent

Gisele

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything, specially we can enjoyed the pool and know my dog is save and waiting for me at my room
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good customer service
Stayed 2 nights in Jul 2025

8/10 Good

Alexis

Love the pool.
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay at this very central location property!! Breakfast was Great the 2 days that we stayed. 😀
Stayed 2 nights in Jul 2025

6/10 Okay

Tanasia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to six flags
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In the same area as a few restaurants and the Basketball Hall of Fame. Walking distance to the Casino and other restaurants in the area. Also right next to the highway.
Stayed 4 nights in Jul 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, friendly staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Dehlesyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay!

Excellent stay! Will return again, my husband went on 4th of July as a mini honeymoon. The room was clean, check-in/out was quick & easy. They have a great restaurant with tasty food right on site.
Stayed 1 night in Jul 2025

10/10 Excellent

KELLEE

Stayed 3 nights in Jun 2025

2/10 Terrible

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel, sticky fingers housekeeping

This Hilton Garden is one of the best on the East Coast. Too bad I had cash taken from inside my luggage during the stay. Nothing could be proven, one word against another. Management did a “thorough” investigation in 24 hours and told me to go pound salt. It is really a shame that after nearly 10 years of visiting this hotel annually the business relationship will end on a sour note.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

10/10 Excellent

Karina

Stayed 2 nights in Jun 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and nice. We had a good time.
Stayed 2 nights in Jun 2025