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Always enjoy our stay here.

This establishment's advertising and most reviews certainly create a mismatch between expectations and reality. At a minimum, any usage of words by this establishment to describe themselves as "luxury" or "deluxe" (or any other related synonyms used) are inappropriate. This stay was intended for my wife and I's anniversary. When we checked in, the staff made the interesting comment after telling us our room number, "You can't change rooms." And we asked "What do you mean? We just got here, why would we ask you to change rooms?"... 😅 Little did we know how relevant that would become. Firstly, let's begin by how ridiculous it is that they charge a resort fee for places that weren't open, unavailable, some under construction, and not being allowed to really stay near the resort. The premises features a detached wing on the west thats in worse shape than any common budget hotel chain despite being advertised as "newly renovated". Sincerely, to all readers, there are waterfront views of Lake George in better quality rooms for better prices. But for completeness and transparency, it's important to further illustrate the lackluster quality. I think that recently renovated "resorts" would have a better installation of higher quality flooring. The owners felt it acceptable to use the cheap peel and stick vinyl flooring throughout a large portion of the property--like the cheapest a landlord would ins. In our room in particular, that flooring had started to peel.

Was a excellent stay I would use them again

The hotel was lovely. The only issue was there was lots of dust and dirty spots on the hardwood portion of the floors. Mopping the floors at least when a new quest is arriving should be done. Late night pizza wasn’t good and cold. I was brought a small bucket of ice, but no tongs to pick it up or a glass to put the beverage into.

The room was beautiful and clean, also the water was nice and hot.Only two complaints 1. The pool was closed for 4 days, my entire trip. 2. There aren’t any microwaves in the room, you have to go downstairs to the lobby in the mini store to warm up your food which suck.