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Holiday Inn Hotel & Suites West Edmonton by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites West Edmonton by IHG

Bar (on property)
Exterior
Exterior
Standard Room, 1 King Bed (Leisure)
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

View map
11330 - 170th Street, Edmonton, AB, T5S 2X1
  • Place, Oasis Centre
    ‪11 min walk‬
  • Place, CARNA Museum & Archives
    ‪11 min walk‬
  • Place, West Edmonton Mall
    ‪6 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(36 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(52 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Edmonton

With a stay at Holiday Inn Hotel & Suites West Edmonton by IHG, you'll be centrally located in Edmonton, within a 15-minute drive of West Edmonton Mall and Royal Alexandra Hospital. .This hotel is 5.5 mi (8.8 km) from University of Alberta and 13.3 mi (21.4 km) from South Edmonton Common.

What's nearby

  • Oasis Centre - 11 min walk - 1.0 km
  • CARNA Museum & Archives - 11 min walk - 1.0 km
  • TELUS World of Science-Edmonton - 5 min drive - 4.5 km
  • West Edmonton Mall - 6 min drive - 4.9 km
  • University of Alberta - 12 min drive - 10.1 km

Getting around

  • Kingsway-Royal Alex Station - 10 min drive
  • Edmonton Station - 11 min drive
  • Edmonton Intl. Airport (YEG) - 37 min drive

Restaurants

  • ‪Lore Pizza By Trial & Ale - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min walk
  • ‪IHOP - ‬14 min walk
  • ‪Rockin Robyn's - ‬18 min walk

About this property

Holiday Inn Hotel & Suites West Edmonton by IHG

Hotel in Edmonton with a 24-hour fitness center and an indoor pool
Holiday Inn Hotel & Suites West Edmonton by IHG offers 112 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers and hair dryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 112 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Rickys All Day Grill, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Edmonton? This hotel has 889 square feet (83 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Rickys All Day Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rickys All Day Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 889 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Holiday Inn Hotel & Suites West Edmonton by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

norm

Travelled with partner
Yes rooms were clean and staff was good and courteous
Stayed 3 nights in Nov 2025

10/10 Excellent

HONORIO

Stayed 13 nights in Oct 2025

8/10 Good

Michelle

Stayed 2 nights in Nov 2025

2/10 Terrible

VECTOR

No breakfast included
Stayed 1 night in Nov 2025

8/10 Good

Melony

Travelled with family
Liked: Cleanliness, staff & service
Was ok staff was nice hotel rooms are kinda dated
Stayed 1 night in Nov 2025

10/10 Excellent

Warren, Athabasca

Great hotel choice while attending training in the area.
Stayed 2 nights in Nov 2025

10/10 Excellent

clarisse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Said above.
Stayed 1 night in Oct 2025

8/10 Good

Krista

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean, quiet the hot tub jets didn’t work but the water was warm
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and spacious. Amanda at the check in desk was friendly and helpful. Would definitely stay here again
Stayed 1 night in Oct 2025

8/10 Good

ARLENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe and easy. Room was clean and comfortable.
Stayed 1 night in Oct 2025

4/10 Poor

Courtney

Liked: Cleanliness
Disliked: Staff & service
Staff was rude, can you hearing everything from people beside you or above.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place and spacious bedroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Safe area
Stayed 2 nights in Oct 2025

8/10 Good

Ahmad

clean room
Stayed 3 nights in Oct 2025

8/10 Good

pat

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyler

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good!
Stayed 1 night in Sep 2025

10/10 Excellent

Donna, Peace River

Liked: Cleanliness, staff & service, property conditions & facilities
Did not use either
Stayed 1 night in Oct 2025

10/10 Excellent

Shaun

Stayed 1 night in Oct 2025

8/10 Good

Thien, REGINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good staff..
Stayed 5 nights in Oct 2025

8/10 Good

Beverly Shirley

Stayed 1 night in Oct 2025

6/10 Okay

Jennifer, Spirit River

Travelled with partner
Liked: Staff & service, amenities
Room was decent. Nothing fancy. Staff were great. There isnt a key card to go up the elevator which seemed unsafe.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet area at night.
Stayed 1 night in Oct 2025

10/10 Excellent

Justin, Athabasca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brief stay for business. Hotel and amenities met my requirements.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diana

Travelled with group
Nice room. Friendly staff.
Stayed 2 nights in Oct 2025