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Holiday Inn Hotel & Suites West Edmonton by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites West Edmonton by IHG

Relax by the pool, surrounded by a walkway and handrails.
Welcome to our hotel, featuring a sleek entrance with a large glass door and beautifully manicured topiary shrubs.
Two large beds with wooden headboards and white bedding, accompanied by framed artworks and a nightstand with a lamp.
Experience the warm ambiance of our lobby, featuring a stone fireplace and comfortable seating area.
Enjoy a drink at the hotel bar, where you can sit at individual or group tables and choose from a wide selection of beverages.

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View map
11330 - 170th Street, Edmonton, AB, T5S 2X1
  • Fantasyland
    ‪6 min drive‬
  • West Edmonton Mall
    ‪6 min drive‬
  • University of Alberta
    ‪11 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Comfortable room with a large bed, smaller bed, desk, and television.

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Double beds and a separate single bed offer comfortable sleeping options. A desk with a flat-screen TV and a chair provide a convenient workspace.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(48 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Bathroom features a large bathtub, double sink vanity, and glass shower enclosure.

Suite, 1 King Bed (Additional Living Area)

9.2 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Comfortable room with a large bed, desk, and television.

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(32 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Relax in comfort with a large bed, two bedside lamps, and a desk for work or leisure.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Comfortable sleeping area with a large bed, nightstand, and window with curtains.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Restful retreat with a neatly made bed against a simple headboard.

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

Bathroom features a large bathtub, double sink vanity, and glass shower enclosure.

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Experience the elegant entrance of Days Inn & Suites, marked by a grand archway and beautifully manicured grounds.

Days Inn & Suites by Wyndham West Edmonton

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1390)
The price is NZ$175
for 1 room
includes taxes & fees
24 Aug - 25 Aug
Days Inn & Suites by Wyndham West Edmonton

About the area

Edmonton

With a stay at Holiday Inn Hotel & Suites West Edmonton by IHG, you'll be centrally located in Edmonton, within a 10-minute drive of West Edmonton Mall and Fantasyland. .This hotel is 5.5 mi (8.8 km) from University of Alberta and 5.9 mi (9.5 km) from Rogers Place.

What's nearby

  • TELUS World of Science-Edmonton - 4 min drive - 3.9 km
  • Fantasyland - 6 min drive - 5.3 km
  • West Edmonton Mall - 6 min drive - 4.9 km
  • World Waterpark - 6 min drive - 5.3 km
  • University of Alberta - 11 min drive - 7.8 km

Getting around

  • Kingsway-Royal Alex Station - 10 min drive
  • Edmonton Station - 11 min drive
  • Edmonton Intl. Airport (YEG) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min walk
  • ‪IHOP - ‬14 min walk
  • ‪Fife N' Dekel - ‬19 min walk

About this property

Holiday Inn Hotel & Suites West Edmonton by IHG

Hotel in Edmonton with a 24-hour fitness center and a 24-hour front desk
Holiday Inn Hotel & Suites West Edmonton by IHG offers 112 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers and hair dryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 112 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Rickys All Day Grill, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Edmonton? This hotel has 889 square feet (83 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Rickys All Day Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rickys All Day Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 889 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Holiday Inn Hotel & Suites West Edmonton by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1005 reviews
Rating 8 - Good. 325 out of 1005 reviews
Rating 6 - Okay. 79 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Stayed 1 night in May 2025

8/10 Good

Monica

Stayed 1 night in May 2025

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
Strong smell of bleach. I thought it maybe the pool but realized after it was not the pool. It was just everything when I used the towels and face cloths. It was very, very strong. It actually made me feel sick
Stayed 1 night in Apr 2025

8/10 Good

Lois, Spruce Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Loved having a Ricky's right in the building.
Stayed 2 nights in Apr 2025

8/10 Good

Damian

Stayed 4 nights in Apr 2025

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
liked this hotel a
Stayed 3 nights in Apr 2025

10/10 Excellent

Craig

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub could have been hotter, otherwise, no issues
Stayed 2 nights in Apr 2025

8/10 Good

Cindy

Stayed 2 nights in Apr 2025

10/10 Excellent

Muddassar

Stayed 1 night in Apr 2025

10/10 Excellent

Franz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip

Recreational stay only used the room to sleep
Stayed 1 night in Apr 2025

6/10 Okay

Shane

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Safe

Travelled with family
Liked: Cleanliness, staff & service
It was disappointing to pay an additional fee for a breakfasts in advance only to find out when you get to the hotel that it’s a Ricky’s restaurant and the breakfast is only a $10 voucher towards a full menu pricing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it because it was really convenient to the mall and Other places
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The check in staff were most courteous and professional. A pleasure to deal with!
Stayed 1 night in Apr 2025

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Sudi

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025